Looking for information about online exams? This page takes you through the different examining bodies, technical requirements and how to prepare on the day.
Online exams are completed through a remote web proctoring service, using a webcam, microphone and a stable internet connection. This service is available for all PeopleCert, APMG, BCS, ISTQB and iSQI exams.
You are responsible for scheduling your own exam, which means you can book it for time that works for you. At your scheduled time, a proctor will connect to supervise the exam online and you will complete it under live remote invigilation.
PeopleCert courses available through TSG include PRINCE2® Project Management, PRINCE2 Agile and ITIL®, and all exams use the online remote proctor service. Following the purchase of your training course, we’ll email you within 48 hours with an invitation to register on the PeopleCert portal. Once you’re set up, you can book your exam for a date and time that works best for you.
For open book exams, you can only use the official hard copy books or e-books from VitalSource, but the e-books must be accessed on a separate device.
You can take your APMG International Change Management™, AgilePM®, Scrum Essentials, Scrum Master and Scrum Product Owner exams online.
From BCS, the Business Analysis Foundation, Modelling Business Processes, Requirements Engineering, and Business Analysis Practice exams all use the remote proctor service. Some ISTQB exams are also taken via BCS.
All ISTQB courses have exams associated with them and these can be taken with either BCS or iSQI. The specific examining body for your course will be noted on your joining instructions.
iSQI is another examining body for ISTQB courses. Check your joining instructions to see which organisation you will be sitting your exam with for your ISTQB course. If it is iSQI, they will be in touch with you directly to organise your exam for a date and time of your choosing. Just look out for an email from exam@isqi.org.
To be prepared on the day of your exam:
To help avoid issues on exam day, please check that your device and technical setup meet the required criteria in advance. Each examining body provides its own guidance, which you can find under the relevant tab below.
Your computer must meet the following system requirements:
Read the Peoplecert online proctored exam guide for Windows for more details.
Your computer must meet the following system requirements:
Read the Peoplecert online proctored exam guide for MacOS for more details.
APMG International offers remote online exam proctoring via ProctorU.
The technical specification is available on the ProctorU website, along with the ability to test your equipment prior to booking your exam. It is your responsibility to ensure you have the system capability to run the exam.
There is also a dedicated page on the APMG website where you can find more detailed information about the exam process.
BCS offers remote online exams proctoring via Questionmark.
The technical specification is available on the Questionmark website, along with the ability to test your equipment prior to booking your exam. BCS have also produced a candidate guide to assist examination takers. We recommend you familiarise yourself with this document prior to booking your exam. It is your responsibility to ensure you have the system capability to run the exam.
iSQI use a platform call FLEX to deliver their online exams. You will need a PC/laptop, sound and stable internet connection. Further information, including all technical requirements are available on the Flex exam guide from iSQI.
Find answers to common questions about online exams, including booking, technical requirements, results and exam-day expectations, so you can prepare with confidence and know what to expect before you begin.
Before exam day, you should make sure your setup meets the requirements of the examining body. This commonly includes a reliable internet connection, a webcam, microphone and a suitable device for accessing the exam platform. As requirements can differ, please review the guidance provided for your specific exam.
Online exams can generally be arranged for any time or day, so pick one that suits you. Availability may vary depending on the examining body and exam type, so please check the relevant guidance before booking. If you have questions about scheduling, contact us at courseadmin@tsg-training.co.uk.
For all examining bodies, a provisional score will be displayed on the screen as soon as you have finished your exam. If you have taken your exam with iSQI you will receive your official exam result with a link to download your certificate within 24 hours. If you have completed an exam with either PeopleCert or APMG, confirmation of your results will be emailed to you within two working days. And if you have taken a BCS exam, they will confirm the result, and it will then be displayed in the candidate portal within a week.
Rescheduling or cancellation options will depend on the examining body and the conditions of your booking. If you need help understanding your options or have questions about an existing booking, please contact courseadmin@tsg-training.co.uk for guidance.
Prepare with confidence knowing you have support in place. Options such as Take2 and Pass Protect provide a safety net if you need to retake your exam, helping you manage both risk and cost.
Learn moreWhen you’re ready to sit your exam, use your voucher to secure a date and time that fits your schedule. This step moves you closer to achieving your certification.
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