Book your exam

Do you feel prepared to take your exam? All you need to do is redeem your exam voucher using the code you were sent when you purchased your learning. Enter your details below to get started.

Enter your details below to redeem the exam code provided with your purchase.

Once your request has been processed, the relevant examining body will issue the information needed to arrange your exam booking.

If you need to change an existing booking, please contact the exam bookings team for support at courseadmin@tsg-training.co.uk. Additional charges may apply for changes, transfers or extensions, depending on the examining body and voucher status. Please allow up to two business days for processing.

FAQs

From redeeming your voucher to confirming your booking, support is available to help make the exam process clear, efficient and easy to manage.

When will I receive my exam code?

Your exam code is usually sent by email within 24 hours of purchasing your training course and exam. If it has not arrived after this time, please check your junk folder or contact courseadmin@tsg-training.co.uk for support.

How long is an exam voucher valid after redemption?

Voucher expiry periods are set by the relevant examining body and can differ depending on the certification. Before redeeming your code, make sure you are ready to arrange your exam. If you would like guidance on voucher validity before redeeming, email courseadmin@tsg-training.co.uk.

Can an expired exam voucher be extended?

Expired vouchers or redemption codes cannot be renewed once they have passed their validity date. In these cases, a new exam purchase will be required.

Who can help with exam booking questions?

If you need support with redeeming a code, managing a booking or understanding exam voucher requirements, contact courseadmin@tsg-training.co.uk and the team will be happy to help.

Can I change or move an exam booking?

If you need to rearrange an exam booking, contact courseadmin@tsg-training.co.uk as soon as possible. Charges may apply for rescheduling, cancellations, transfers or voucher extensions, depending on the examining body and exam terms.

More support

Additional exam protection

Prepare with confidence knowing you have support in place. Options such as Take² and Pass Protect provide a safety net if you need to retake your exam, helping you manage both risk and cost.

Learn more

Taking your exam online

Understand what to expect before exam day, from system checks to the exam process and how results are issued. Everything you need to feel ready is covered here.

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Flexible ways to pay

Choose from a range of payment methods, including card, bank transfer and invoice options. Instalment plans are also available, giving you greater flexibility when planning your learning investment.

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Choose your study option

Select the learning experience that works best for you or your team. Study options include live virtual classroom, eLearning, classroom, blended formats, and onsite delivery for businesses.

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Find the answers you need

Access clear guidance on courses, exams, bookings and more. The help centre brings together key information to support you at every stage of your learning.

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Guidance from experienced advisors

If you’re unsure which course aligns with your technical requirements or career direction, we’ll help you assess your options and choose with confidence.

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