Help Centre
Struggling to select the right course? Looking for more information about our training options? Want to speak to a member of our team? You've come to the right place!
Find the answers you need to progress with your training or exam and achieve your next certification.
Not found what you're looking for? Get in touch with our team, they'd be happy to help.
More support
Prepare with confidence knowing you have support in place. Options such as Take2 and Pass Protect provide a safety net if you need to retake your exam, helping you manage both risk and cost.
Learn moreUnderstand what to expect before exam day, from system checks to the exam process and how results are issued. Everything you need to feel ready is covered here.
View guidanceWhen you’re ready to sit your exam, use your voucher to secure a date and time that fits your schedule. This step moves you closer to achieving your certification.
Book your examChoose from a range of payment methods, including card, bank transfer and invoice options. Instalment plans are also available, giving you greater flexibility when planning your learning investment.
See payment optionsSelect the learning experience that works best for you or your team. Study options include live virtual classroom, eLearning, classroom, blended formats, and onsite delivery for businesses.
Explore study optionsAccess clear guidance on courses, exams, bookings and more. The help centre brings together key information to support you at every stage of your learning.
Visit help centreAccess guided digital content that lets you build knowledge progressively in your own time. Ideal if you want the freedom to fit learning around your schedule while maintaining a clear, structured approach.
Join live scheduled sessions led by experienced trainers, where you can explore topics in depth, ask questions as you go, and stay fully engaged in a focused online setting.
Learn alongside other professionals in a dedicated environment, with immediate access to trainer insight, group discussion, and practical exploration of key concepts.
Combine independent online study with structured trainer-led sessions, giving you time to understand the fundamentals before focusing on applying them in practice.
Delivered at your location, this option is designed around your team’s specific context, helping embed skills that are directly relevant to your tools, processes and objectives.