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Prompt Engineering for ChatGPT

Develop AI prompting capability

Designed for professionals who want to use ChatGPT with more control and consistency, this course examines how prompt wording affects the response. Throughout the training, you’ll practice building prompts for common work-based tasks. The focus is on practical judgement: knowing how to frame a request, review the result, improve the instruction and recognise when an AI response needs further checking before it is used. 

Learning objectives
  • Explain key generative AI and large language model concepts 
  • Describe how ChatGPT responds to user instructions 
  • Build prompts with clear context, purpose and constraints 
  • Adapt prompts to improve relevance and consistency 
  • Review AI-generated responses before using them 
  • Identify common limitations and risks when working with ChatGPT 
  • Apply prompting techniques to appropriate workplace tasks 

Key facts

Certification

This is a skills-based course and does not include a formal certification. 

Who it’s for

This course is suitable for professionals looking to improve their use of ChatGPT and generative AI tools in the workplace. 

Prerequisites

There are no formal prerequisites for attending this course. 

Exam information

There is no examination associated with this course. 

Optional extras

There are no optional extras currently associated with this course. 

Pre-course

No pre-course work is required. 

FAQs

Prompt Engineering for ChatGPT provides an introduction to creating and refining prompts for generative AI tools. The course explores the principles behind effective prompting, the capabilities of ChatGPT and techniques that can help improve the quality and relevance of AI-generated outputs in professional environments. 

What is prompt engineering?

Prompt engineering is the practice of writing clear instructions for AI tools such as ChatGPT. It helps you explain the task, provide useful context and shape the response so the output is easier to review and apply. 

Why does prompt quality matter when using ChatGPT?

ChatGPT responds to the information it is given. A vague prompt can lead to a vague answer, while a clearer prompt gives the tool more direction. Learning how to frame a request helps you produce responses that are more useful for the task you are working on. 

How can prompt engineering help at work?

Prompt engineering can help you get to a more useful first response faster. By giving ChatGPT clearer direction, you can reduce rework and use AI tools more purposefully in appropriate workplace tasks. 

Will I practice writing prompts during the course?

Yes. The course includes practical exercises that help you create, test and refine prompts. This gives you experience of improving responses rather than only learning the theory behind prompt engineering. 

What our customers say

"Very professional and enjoyable training. Would highly recommend!" 

Clayton Smithwick, TSG learner

"Great training! Quick and easy communication." 

Veronica Wessels, TSG learner
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