Essentials of Generative AI, Prompt Engineering & ChatGPT

Practical generative AI skills for business professionals

This live virtual classroom course supports professionals applying generative AI within business environments. It explores prompt engineering techniques, explainable AI principles and practical use of ChatGPT. You will be taught how to create effective prompts, evaluate AI outputs and apply AI-driven solutions to real challenges. Suitable for professionals across technical and business roles, the course develops practical knowledge of AI tools and how they are applied within organisations.   

Learning objectives
  • Understand generative AI fundamentals  
  • Apply prompt engineering techniques  
  • Use ChatGPT effectively  
  • Explain AI decision-making processes  
  • Identify AI use cases  
  • Optimise AI outputs  
  • Recognise ethical considerations  
  • Explore AI-driven solutions 

Key facts

Certification

This is a skills-based course with no formal accreditation.  

Who it's for

This course is intended for professionals applying generative AI within business environments.  

Prerequisites

There are no prerequisites required for this course.  

Exam information

There is no exam for this course.  

Optional extras

There are no optional extras available for this course.  

Pre-course

There is no pre-course work required. 

FAQs

This course introduces generative AI, prompt engineering and ChatGPT, with an emphasis on workplace application and responsible AI use. It covers key concepts, tools and techniques to help you apply AI effectively and responsibly, improving your ability to work with AI-driven solutions.  

Do I need prior AI experience?

No prior experience is required. The course is designed to introduce key concepts from the ground up, making it suitable for professionals who want to start using generative AI in their work.  

Is this a prompt engineering course for ChatGPT?

Yes, this course covers prompt engineering with a strong focus on practical use of ChatGPT. You will learn how to design and refine prompts to improve the quality, accuracy and consistency of AI-generated outputs, helping you apply these techniques within practical workplace contexts.  

How can this course help me use generative AI at work?

This course helps you apply generative AI to real business problems by developing practical skills in prompt engineering, understanding AI outputs, and identifying relevant use cases. It is designed to use tools such as ChatGPT more effectively within operational and business-focused tasks. 

What will I be able to do after the course?

You will be able to create effective prompts, use ChatGPT more efficiently and understand how to apply generative AI tools to business problems, improving your ability to work with generative AI tools and platforms. 

What our customers say

“I received the course materials, including the e-book and virtual class login details, well in advance of the course start date, which allowed me to prepare thoroughly. The TSG customer service team was also excellent. They were professional, friendly, and empathetic, guiding me through the registration process and making my experience smooth and hassle-free.” 

Andrew Addy Asante, TSG learner

"Instructor was on point. Would be happy to recommend others to enrol for this course." 

Narender Kathait, TSG Learner
Why study with TSG?
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Speak to our team
Guidance from experienced advisors

If you’re unsure which course aligns with your technical requirements or career direction, we’ll help you assess your options and choose with confidence.  

Build capability
Develop skills that support real delivery outcomes

From software testing to broader digital skills, we work with you to design learning that strengthens capability, improves performance, and supports long-term business goals.

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