This BCS course equips you with the knowledge and techniques needed to support business change initiatives. You’ll learn how change is approached within an organisation, understanding the wider business context to support implementation and track outcomes. The course emphasises the use of recognised techniques so you can contribute more effectively to change initiatives and support results that deliver value.
BCS Foundation in Digital Business Change
Important skills for business change professionals
Covering the full BCS syllabus, this course provides a comprehensive overview of the techniques used to deliver effective organisational change. You’ll develop the ability to assess the organisational environment, identify drivers for change, and work with stakeholders to define requirements. Understand how benefits are tracked and reviewed after delivery, along with how IT supports and shapes change initiatives.
Learning objectives
- Understand business change concepts
- Identify organisational challenges
- Apply strategic analysis techniques
- Support business and IT alignment
- Analyse risks and benefits
- Contribute to business case development
- Understand implementation approaches
- Apply benefits management principles
Key facts
Certification
BCS Foundation in Digital Business Change
Who it’s for
This course is designed for professionals involved in change initiatives, including business change managers, business analysts and project managers.
Prerequisites
There are no entry requirements for this course.
Exam information
The exam is a one-hour, closed book, multiple choice assessment, taken online via a remote proctor
Optional extras
Pass Protect exam insurance.
Pre-course
There are no pre-course requirements for this course.
Course syllabus
Dive into the detail of the course by looking at the syllabus below.
- IT-enabled business change overview
- The role of IT in business change
- Four-view model of a business
- Lifecycle for business change
- Role of programme management
- Stakeholders and roles in business change
- Levels of business transformation
- Techniques for enabling business change
- Business/IT alignment
- Understanding the organisation and the business environment
- Strategic analysis techniques
- SWOT analysis
- Key areas for business and IT alignment
- Business architecture frameworks
- IT governance
- Business improvement definition
- Principles of systemic thinking
- Gap analysis
- Content of a business case
- Options and feasibility
- Benefits classification
- Risk and impact analysis
- Investment appraisal
- Business change design
- Business process improvement
- Work practice and organisational modelling
- Business information modelling and management
- Business change implementation
- Planning the change implementation
- Acquiring IT solutions – procurement and development approaches
- Roles in business change implementation
- Organisational and international cultures
- Communications planning
- Benefits management
- Approach to benefits management and realisation
- Features and benefits
- CSFs, KPIs and the balanced scorecard
FAQs
Shape change initiatives in your organisation. Throughout this course, you’ll cover the business change lifecycle, including how to analyse the internal and external environment, define requirements, develop a business case, and support implementation. The course prepares you for the BCS Foundation certification while building knowledge you can apply directly to your role.
What does the course cover?
The course provides a broad overview of business change, including IT-enabled change, organisational analysis, business case development and implementation. It covers the full BCS Foundation in Digital Business Change syllabus and introduces techniques used to design and deliver effective change within organisations.
Who should attend this course?
This course is suitable for anyone involved in business change initiatives. This includes business change managers, business analysts and project managers, as well as professionals looking to gain an understanding of how change is delivered within organisations.
How is the exam delivered?
The exam is a one-hour, closed book multiple choice assessment. It is taken online after completing the course, at a date and time that suits you. The exam is included in the course price.
How does this certification support career progression?
Achieving the BCS Foundation in Digital Business Change certification demonstrates your understanding of core change principles, supporting development across a variety of roles involved in business transformation.
What our customers say
"Excellent trainer - very interesting delivery, lots of colour and detail around the content making it more memorable, and always happy to answer questions. Went above and beyond."
Shelley Skail, Senior Technical Business Analyst, Sainsbury's Bank
"The course was well organised, detail oriented, clear demonstration, with many user interactions. We were also given question preparation by doing sample questions throughout the course and also giving works to prepare for the exam."
Christy Thampi, Software Tester, Worktribe
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