DevOps Foundation

Overview Learning objectives What you'll learn Key facts Course syllabus FAQs What our customers say Get in touch

Course overview

This two-day DevOps Foundation course, accredited by PeopleCert, examines how development and operations work together across the software delivery lifecycle. It covers collaboration, automation and security alongside AIOps, DevSecOps, platform engineering and generative AI, giving you a structured view of how these practices relate to DevOps and where they fit within software delivery.

Build a broader view of DevOps delivery

Across two days, you’ll look beyond individual DevOps techniques to see how continuous integration, automation, security, measurement and scaling affect technical teams. This broader perspective can help you relate your existing experience to the wider delivery lifecycle, particularly if you work in development, operations or another IT-focused role and want to extend your DevOps knowledge.

Learning objectives

Explain the core principles that underpin DevOps
Assess how DevOps practices affect organisational performance
Examine continuous integration and delivery workflows
Analyse the role of testing, security and the Three Ways
Compare DevOps with Agile, Lean and ITSM
Distinguish AIOps, DevSecOps and platform engineering
Examine automation, pipelines and toolchain practices
Use metrics to evaluate DevOps performance
Identify generative AI applications within DevOps
Consider how DevOps approaches can scale

What you'll learn

Look at DevOps from an organisational perspective, from the business case for adoption, to the conditions needed to make it work. The course considers real delivery environments, culture, operating models and knowledge-sharing, showing how these factors influence adoption across teams.

Business value of DevOps

Assess the business case for DevOps through factors including speed, quality and the use of IT resources. You’ll consider how alignment between development, operations and the wider business affects delivery performance, providing a basis for discussing DevOps against measurable business priorities rather than technology alone.

DevOps in practice

Analyse how organisations have applied DevOps in real delivery environments, including the challenges they faced, the changes they introduced and the results that followed. These examples provide practical reference points for assessing comparable constraints, opportunities and trade-offs in your own role or organisation.

Culture, behaviours and operating models

Examine the human and organisational factors that influence DevOps adoption, including behaviours, team structures, shared responsibility and feedback. The focus extends beyond tooling and automation to show how culture and operating models can support progress, introduce friction or require change before different delivery practices can be established.

Sharing, shadowing and evolving

Consider how DevOps practices can extend beyond a single team without becoming a rigid template. The course looks at knowledge-sharing, observing other teams and learning from experience as ways to develop capability over time, while recognising that teams and delivery environments may need to adapt these approaches as adoption develops.

What’s included?

Accredited DevOps Foundation training
DevOps Foundation exam
DevOps delegate materials*
Optional extra: Take² exam insurance

*Digital version included with all study options, hardcopy included with classroom

Key facts

Certification

DevOps Foundation

Who it’s for

Designed for professionals working in development, operations, service management or Agile environments who want to build a structured understanding of DevOps.

Prerequisites

There are no prerequisites for this course, although familiarity with IT terminology and IT-related work experience are recommended.

Exam information

The exam is open book and consists of 40 multiple-choice questions to be completed in 60 minutes. You need a score of 65% to pass.

Optional extras

Take² exam insurance.

Pre-course

No pre-course work is required.

Course syllabus

Dive into the detail of the course by looking at the syllabus below.

Exploring DevOps
- Key terms, concepts and definitions used in DevOps
- CALMS & The Three Ways
- Why DevOps matters
- The business perspective
- The IT perspective

Core DevOps principles
- The Three Ways
- Theory of constraints
- Chaos engineering
- Learning organisations

Key DevOps practices
- Continuous integration and delivery (CI/CD)
- Site reliability and resilience
- Security/DevSecOps
- ChatOps
- Observability and monitoring
- AIOps and intelligent operations
- Product and value stream management (VSM)
- Platform engineering

Business and technology frameworks
- Other frameworks and DevOps
- Agile
- ITIL and IT service management (ITSM)
- Lean
- Value stream mapping
- Continuous funding

Culture, behaviours and operating models
- Organisational culture
- Behaviours
- Change management
- Safety culture

Automation and Architecting DevOps toolchains
- CI/CD
- Infrastructure as code (IaC)
- Cloud, containers and microservices
- Toolchain design
- Value stream management platforms (VSMP)
- Platform engineering and generative AI
- AIOps

Measurement, metrics and reporting
- DevOps metrics and value flow metrics
- Dashboards

Sharing, shadowing and evolving
- Collaboration events
- DevOps leadership
- Roles and responsibilities
- Getting started and transformation
- Critical success factors and risk

FAQs

This DevOps Foundation course explores the practices that support modern software delivery, helping testers and other technical professionals understand how automation, collaboration and shared responsibility fit across the delivery lifecycle.

What is DevOps and why does it matter in software delivery?

DevOps reduces the separation between development and IT operations by bringing responsibility, automation and feedback closer together. This matters because changes can be considered across development, testing and operations rather than as isolated activities, giving technical teams a clearer view of how their work contributes to reliable and efficient software delivery.

How does DevOps support software testing and quality assurance?

DevOps places testing within the wider development and delivery process rather than treating quality as a separate final activity. Continuous integration, continuous delivery and DevSecOps introduce testing and feedback throughout that process. For testing and QA professionals, understanding these relationships clarifies where quality activities fit within a collaborative DevOps environment

How does DevOps Foundation support career development?

The course can complement experience in testing, development, operations or service management by putting DevOps principles and practices into a defined framework. It provides wider context around how technical teams collaborate across software and service delivery, supporting professionals who want to extend their knowledge beyond their current discipline.

How does DevOps Foundation relate to automation?

Automation supports delivery, deployment and feedback within DevOps. The course covers deployment pipelines, DevOps toolchains and automation practices, including their role in reducing manual activity, improving consistency and supporting reliable delivery across development and IT operations.

What our customers say

“Brilliant and really engaging trainer with amazing communication skills. He managed to deliver the course and answer all of our questions with such clarity.”

Baha Aboukoura, TSG Learner

“Course was great, trainer was even better! With a course that has that much information, having a trainer that can give real world examples to help embed the learning is awesome, also being so personable and interesting helps too.”

Chris Houghton, TSG Learner

Why study with TSG?

25+ years' experience

Trusted by individuals, businesses and public sector organisations for over 25 years.

20,000+ learners trained

Join a network of learners focused on developing their software testing skills

98% customer satisfaction

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If you’re unsure which course aligns with your technical requirements or career direction, we’ll help you assess your options and choose with confidence.

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