Introduction to Robotic Process Automation

Important RPA knowledge for business professionals

This short, self-paced eLearning course introduces the fundamentals of robotic process automation and its role in modern organisations. It’s designed for professionals looking to understand how automation can streamline workflows, reduce repetitive tasks and improve process consistency. You will gain practical insight into RPA tools, implementation approaches and organisational impact, helping you contribute more effectively to automation initiatives and digital transformation programmes.  

Learning objectives
  • Understand RPA concepts  
  • Identify business applications  
  • Assess organisational impact  
  • Assess automation return on investment  
  • Evaluate RPA tools  
  • Manage automation workflows 

Key facts

Certification

This is a knowledge-based course with no formal accreditation or certification.  

Who it’s for

This course is designed for senior business leaders, business analysts, solution architects and team leaders involved in automation initiatives.  

Prerequisites

There are no formal prerequisites for this course; however, a technical background is advised.  

Exam information

There is no formal exam for this course.  

Optional extras

There are no optional extras for this course.  

Pre-course

No pre-course preparation is required for this course.  

FAQs

This course introduces the fundamentals of robotic process automation, focusing on the principles of RPA, common business use cases and implementation considerations. It’s designed to build practical understanding and support professionals involved in automation and digital transformation initiatives.  

What will I be able to do after completing this course?

After completing the course, you’ll understand the fundamentals of robotic process automation and how organisations use it to automate repetitive activities. You’ll be able to identify suitable processes for automation, evaluate potential return on investment and know how to support or contribute to RPA implementation projects.  

Is this RPA course suitable for beginners?

Yes, this course is designed as an introduction to robotic process automation and is suitable for beginners. It provides a broad understanding of core RPA concepts, tools and applications. Although no prior experience is required, a basic technical background may help you gain more from the course.  

What topics are covered in this RPA training?

The course covers key areas including how RPA works, its business applications and its organisational impact. You’ll also explore how to measure return on investment, select appropriate tools and manage workflow automation projects. These topics help build a practical understanding of how automation supports day-to-day operational processes.  

How can robotic process automation benefit my organisation?

Robotic process automation can help improve efficiency by automating repetitive tasks, increasing accuracy and reducing manual effort. The course explains how RPA supports better use of resources, enhances operational performance and enables organisations to achieve measurable benefits through more streamlined processes. 

What our customers say

“Training with TSG has led to a reduction in skills gaps across the department. Once people start their eLearning they really get the bug, and then start engaging with a lot more of the courses.” 

Anthony Gale, L&D Manager for the Project Delivery Professional, Department for Education

"The self-learning course was very clearly structured, and the various tasks well laid out." 

Aurelie Castinel, TSG Learner
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