TSG has introduced Virtual Learning to help people continue training and also to meet the needs of a changing market.
What it’s all about: Simple – a virtual classroom is like being in a classroom where students gather, except you will be in your home, office or other place of your choice.
What you need: You’ll need a laptop with sound so that you can join the virtual class with the link we send you.
What you need to do: When you click on the link for the first time you will be prompted to download industrial-strength software from Zoom, the platform we use to deliver virtual learning.
We Supply: A PDF copy of the joining instructions, course manual, a choice of a remotely proctored exam or Pearson Vue exam voucher (where relevant) and everything else you need to participate and enjoy a first-class learning experience.
How does a virtual classroom work? Once you’ve joined the course in Zoom you will be connected with the tutor and join the classroom and other students, just like any other course. You’ll hear the tutor, see the slides and worked exercises. You can chat with the tutor at any time.
Booking: The majority of our courses are now delivered with the choice of classroom or virtual. All you need to do when booking your chosen course is to state your preference, following which we’ll do the rest.
The Exam. The course will fully prepare you for the exam. Ordinarily, we take the exam at the end of a course in the classroom, but with the problems faced as a result of Covid-19 that is not currently possible. However, we are now giving you a choice of a remotely proctored exam, Pearson Vue voucher or the opportunity to come back to us once we have the all clear. With remote proctoring and Pearson Vue exams we give you a voucher that allows to you book an exam on a date, time and location of your own choosing. See more here
Virtual Learning. Only the venue changes. It really is that simple.
Watch a sample session of our ISTQB Advanced Test Manager Course Virtual Delivery
Which software does TSG Training use to run its virtual classroom?
TSG Training uses Zoom to deliver our virtual classrooms. You will be provided with a link to the event prior to course commencement within your joining instructions. When you click on the link, Zoom will load on your browser.
Can I run a system check in advance of my course?
Yes, you can check and test your computer can support the audio and video requirements within Zoom and that you have a working microphone and camera. You can test your system by joining a test meeting at http://zoom.us/test
Note: This pre-virtual classroom test session is required to ensure that you do not encounter any technical issues when you connect to our training.
What are the technical requirements for TSG Training’s virtual training?
|Operating system||macOS X with macOS 10.9 or later
Windows 10*Note: Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.Windows 8 or 8.1
|Web browser||Windows: Internet Explorer 11+, Edge 12+, Firefox 27+, Chrome 30+
macOS: Safari 7+, Firefox 27+, Chrome 30+
Linux: Firefox 27+, Chrome 30+
|Internet connection||1 Mbps or better (broadband recommended)|
|Hardware||Recommend 4GB or more of RAM Microphone and speakers (USB headset recommended**)
Webcam (to use HDFaces)
Do I need to use a headset?
We strongly recommend that all delegates use a headset as this will enhance the learner experience. It also removes the possibility of audio feedback.
On the day
How long before the event should I log in?
We recommend that you log in at least 15 minutes prior to your daily start time.
Technical support contact
Email [email protected] who will answer any questions and provide technical support for the duration of your learning.