Who is it for?
The course is designed mainly for practising business analysts to give them a broad understanding of the nature of organisations. However, it is also suitable for anyone else wishing to gain such an understanding.
There are no pre-requisites for this course.
This classroom-based course examines a number of fundamental issues concerning the operation of organisations, including: financial reporting and analysis; budgeting, costing and pricing; evaluating a financial case; market analysis; organisational behaviour and culture; working in groups; operating models; and organisational structures.
- The balance sheet
- The income and expenditure statement (profit and loss account)
- The cash flow statement
- Financial ratio analysis
Budgeting, costing and pricing
- Budgets and departmental businesses
- Cash flow and cash management
- Costing and pricing
Evaluating a financial case
- The purpose of building a financial case
- Techniques for evaluating a financial case:
- Payback / breakeven
- Discounted cash flow / net present value (DCF/NPV)
- Internal rate of return (IRR)
Market analysis and competitive advantage
- Analysing the business domain
- Analysing the product / service portfolio
- Delivering business value
Organisational behaviour and culture
- What is organisational behaviour?
- Organisational effectiveness and the balanced business scorecard
- Understanding and analysing culture
Working in groups
- Groups and group dynamics
- Formal and informal groups
- Organisation structuring
- Types of jobs
- Line, staff and functional responsibilities
- Formalisation of rules and procedures
- Centralisation and decentralisation
- Organisation structures and their characteristics
- Organisational boundaries