Having greater commercial awareness, or in other words an understanding of your business and the industry it’s in, is a fundamental training requirement for business analysts.

This course will provide you with a deeper understanding of your organisation and the sector it sits in. Mixing wider discussions with group and individual exercises, you’ll explore topics such as financial reporting, budgeting, costing and pricing, organisational behaviour and culture and much, much more. You’ll then test your learning by answering a set of questions for each section, which will also prepare you for the BCS Commercial Awareness examination

Dates Duration Location Price Book
07 Jun 2 Days London £975.00
Unlimited slots available
12 Jul 2 Days London £975.00
Unlimited slots available
16 Aug 2 Days London £975.00
Unlimited slots available
24 Sep 2 Days London £975.00
Unlimited slots available
08 Oct 2 Days London £975.00
Unlimited slots available
05 Nov 2 Days London £975.00
Unlimited slots available
10 Dec 2 Days London £975.00
Unlimited slots available

Course pricing is plus VAT


Free spaces available


No free spaces available

Who is it for?

The course is designed mainly for practising business analysts to give them a broad understanding of the nature of organisations. However, it is also suitable for anyone else wishing to gain such an understanding.

Entry Requirements

 There are no pre-requisites for this course.

Course Content

This classroom-based course examines a number of fundamental issues concerning the operation of organisations, including: financial reporting and analysis; budgeting, costing and pricing; evaluating a financial case; market analysis; organisational behaviour and culture; working in groups; operating models; and organisational structures.

Financial reporting

  • The balance sheet
  • The income and expenditure statement (profit and loss account)
  • The cash flow statement
  • Financial ratio analysis


Budgeting, costing and pricing

  • Budgets and departmental businesses
  • Cash flow and cash management
  • Costing and pricing


Evaluating a financial case

  • The purpose of building a financial case
  • Techniques for evaluating a financial case:
  • Payback / breakeven
  • Discounted cash flow / net present value (DCF/NPV)
  • Internal rate of return (IRR)


Market analysis and competitive advantage

  • Analysing the business domain
  • Analysing the product / service portfolio
  • Delivering business value


Organisational behaviour and culture

  • What is organisational behaviour?
  • Organisational effectiveness and the balanced business scorecard
  • Understanding and analysing culture


Working in groups

  • Groups and group dynamics
  • Formal and informal groups


Organisational structure

  • Organisation structuring
  • Types of jobs
  • Line, staff and functional responsibilities
  • Formalisation of rules and procedures
  • Centralisation and decentralisation


Operating models

  • Organisation structures and their characteristics
  • Organisational boundaries

The Exam

During this two day course you’ll receive all the training you need to prepare for the BCS Foundation in Commercial Awareness certificate examination, which is a multiple choice exam, held on the final afternoon of the course. A pass means you’re another step closer to achieving your BCS International Diploma in Business Analysis.

How to buy

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