Reviews

Really good knowledge, well delivered. Accommodated awkward questions from me which was nice! 🙂

Thank you to John for addressing all my queries and giving an in depth explanation wrt concepts/and answers to questions

Needs to be more than 3 days so we can have more time to solidify everything

Very informative and helpful course. All of the areas were covered well and in detail with support to go over more difficult areas as needed. I'd definitely consider taking another course through this provider.

Good coverage on wide range of test concepts and overlapping with agile delivery practices

The course has been interesting. There has been a lot of new information however Richard has been a brilliant trainer. His teaching style is great, with the use of slides, the whiteboard for more interactive detail, exam questions, and the regular recaps of information which help to piece it all together. From not know anything about testing, i feel comfortable with the foundations and confident with the approaching exam. The course content and information is accessible and detailed.

Course was delivered expertly, with clear information and well-thought out examples. Instructor was warm, personable and willing to answer questions with detail.

Richard was good at articulating concepts and spoke in a clear and concise way. He emphasised the importance of group involvement and discussion

The course was engaging and interesting, with a strong focus on understanding AI fundamentals that built to integrating testing into AI development and AI into testing. It was a good mix of lectures, group exercises and solo work. If I had one suggestion for improvement, it would be to include more practical work around testing AI-based systems specifically (e.g., examples of how to apply some of the more theoretical techniques we have learned)

Very intense but very informative. Trainer took time to explain the more complex stuff. Practice exam questions were also useful in understanding what could have been potentially missed in the training.

Trainer was great, however I struggle to learn from lectures and generally learn better with a more hands on/exercise based approach.

The course was delivered well, the short exercises and test exam papers were particularly helpful in cementing the knowledge. Thanks.

The course was very thorough but easy to follow along with. Richard made sure that everyone understood what was being conveyed before progressing and was knowledgeable too. It feels like a basic understanding of testing was important to the course as terminology used was implied as standard.

The course was well paced and the instructor had clear explanations. I found the exercises and additional resources very helpful.

The course has been very helpful in providing valuable information in such a short time. Even though there is a lot of content to go through, it is easy to understand, which is mainly thanks to Richard and the way he goes through the slides and is able to deliver the content. Very nice, valuable course thank you.

The course was very useful, content very applicable and I feel satisfied with the overall course/exam structure.

I would like to add that the original TSG email mentioned the course begin son the 17th January not 15th January. It was only because my colleague also attended did I find out on the Monday morning I should have been in attendance. Thought I'd mention this as I understand its an automated process and there should be a root cause analysis to how this happened to avoid confusion in the future.

Apart from that I would highly recommend the course for others in the future.

Coming from a background with no testing experience I found this course to be a bit more advanced than the foundation level it was stated. I thought we would be being taught on how to create test scripts/suites and how to run tests.

The course was useful in that it gave me confidence that what I have been doing is correct. Also, it helped to categorize (or put a name to) the practices I'm doing. There are many useful testing tips for the exams.
I found mock exams quite difficult and tricky (very wordy). I can see the effort to incorporate traditional and modern SDLCs, and there are many things in common but I've been practicing agile for many years, so I would appreciate if the foundation was also available for agile.

I enjoyed the course - felt very intensive as the syllabus is very full. Trainer gave great insights and personal stories from her time as a tester. Slides felt overly busy though, hard to consume all the information fully when there are a hundred and one things being shown at one time. So a simplified slide deck would be personally preferred.

Homework and End of Exercise activities were also good - only problem is that the questions in the mock papers are dubbed 'harder' than the actual exam. This isnt necessarily bad thing as it prepares you fully for the worst case scenario - however having a fairer mix of questions set would be an improvement.

I thought the content of the course was outdated. The slides used in the sessions were unhelpful and we weren't following the content in the order was presented to us at the start of the course. There was no explanation why that was the case. Homework wasn't corrected among the rest of the attendees which is always good for reinforcing learning. At no point did the instructor help us by reinforcing learning or recapping on what we had done that day. Poor content and poor delivery.

Excellent, well paced and structured. Richard delivered what could easily have been quite dry topics with enthusiasm and a clear deep understanding of the subject matter that kept me engaged throughout.

Richard was very clear in his explanations, and always took the time to answer questions. The course packs a lot of information into a short space of time, so I feel could do with being one day longer, with more opportunity to go through sample questions with the trainer, as I found that most often it was the wording of the question rather than the content that was tripping people up.

The course, led by Richard, was informative and well-structured, offering a thorough understanding of software testing principles. Richard's expertise made complex topics accessible. I'd appreciate more focus on ISTQB exam preparation, including some exam strategies. This addition would make the course more comprehensive for those aiming to get certified.

Great course explained well

Helpful, informative and in depth. Great teacher.

We worked through the material at a good pace and were offered clarity (by our kind trainer) on any areas of confusion.

Really thorough information from John, really good at explaining complex processes and it really helped my learning! Definitely recommend if you're doing the ISTQB foundation software testing exam

This was an intensive but rather informative course. _x000D_
John was knowledgeable and gave much vital information._x000D_
Moreover, he was always keen to answer all the questions we had._x000D_
In summary, I recommend this course to any professional interesting into getting testing.

Really thorough information from John, really good at explaining complex processes and it really helped my learning! Definitely recommend if you're doing the ISTQB foundation software testing exam

John is an amazing trainer. He goes extra mile to explain the topic not just verbally but also visually, which really helps to better understand it.

Really informative. We were lucky to have a small number attend this course so we had plenty of time to ask questions and John ensured he helped us understand how the theory can apply to our particular experiences and current ways of working

Brilliant course, very helpful, very useful.
Trainer obviously knows what they're doing and is experienced

Simple to the point materials were amazing to learn from

Overall well prepared and happy with the training. Rosie is experienced on the topic. We had frequent breaks every hour or so which is good but the 45 minutes for lunch would have been better to have an hour.

Rosie was very good at using real-world examples to illustrate her points. Getting us to answer questions from past papers also helped to reinforce our understanding of the material and prepare us for the exam at the same time.

Lovely manner and considerate to prior experience.
I will recommend.

First and foremost, your friendly and approachable demeanor has made the learning experience enjoyable and comfortable. Your positive attitude and willingness to engage with the participants have created a supportive environment where everyone feels encouraged to participate and ask questions. It is evident that you genuinely care about our progress and are invested in our learning journey.I greatly appreciate your adherence to the course time and plan

Found the course very informative, bit intense in places but Rosie did stress this would be the case on day 1.

Angelina did a fantastic job of highlighting the key points in the syllabus which would have otherwise been very difficult to pick up from reading the material alone. The course was engaging and balanced well across the days. I enjoyed the course and feel like I'm well prepared for the exam.

The course was very good. Lots of useful information to take on board. A lot to take in, but manageable.
The tutor was very helpful with any queries raised by candidates, and able to explain everything clearly throughout the course, while able to keep the material interesting and get through the syllabus.

The course was very good and covered all areas with John taking time to go over details.

It was really useful.
John was definitely very clear and concise in his explanations 🙂 Appreciate it!

I have Dyslexia and ADHD and i found the pace a bit intense, But John has been very accommodating

The course was very good and covered all areas with John taking time to go over details.

It was really useful.
John was definitely very clear and concise in his explanations 🙂 Appreciate it!

I have Dyslexia and ADHD and i found the pace a bit intense, But John has been very accommodating

Great refresher, stretch and extension of some of the testing techniques I've previously encountered. The course was pitched well, was thought provoking and Rosie was a very engaging trainer. I hope to get the chance to attend some of her other courses in the future.

Informative with lots of useful information and examples derived from previous projects

Really good course. Very informative. Only downside is it could have been more interactive like doing some exam questions to promote discussion.

Very insightful course and presented very well by Angelina.

Broken down and challenged at each stage, often asking individuals questions to ensure focus,
There is still a lot of theory to digest however before next week's exam which I will need to reinforce

Very Interactive
A bit stacked up course but ideally would be great if was 4 day training

The course is very interesting and even though I'm already have a background in testing, there's a lot of things I still didn't know or aware of.
It will be helpful I guess if we can have a board where everyone can put their answers

For the trainer, even though she was sick, she still tried her best to discuss and make the participants involved on the traning course. Since English is not my first language, I just have have a hard time to comprehend or get the topic easy since she spoke fast.

Overall, great training course for newbies or experienced in software testing!

Well-delivered and engaging content; presentation was well-prepared and the approach to group learning worked quite well for my learning style. Rosie also did excellent at expressing the importance of the 'ISTQB mindset' ahead of the exam - no criticism here.

John was great, material was good. He answered all Q's productively, made sure we understood and were happy before moving on.

Material itself, I know it's a newer course but more past papers/sample exams would be great appreciated as I believe it's one of the main methods to know how prepped you are for the actual exam. Having one, makes doubts about the ability to just remember the answers for a specific paper or if you genuinely understand it. That and the current document needs proof-read, a few typos etc. but nothing major individually about it.

Great course and excellent tutor. John was really welcoming and I immediately felt comfortable. The pace at which he did his lectures was perfect. The content was really detailed and I learned lots of useful theory

The course was very useful and very well explained, even from a non-native English speaker it was very clear and thorough.

The course was very well run, John took the time to explain everything and answered any questions I had.

Although the course has a lot of information John made it easy to understand and relate back to my own role. This will most definitely help me when revising.

First day was very intense, but presented really well and all questions asked were fully answered with detailed explanations.

Could have done with a quick intro into how to use Zoom as wern't aware what to do when put into the individual rooms. Thought that we'd be invited back however there was an exit button when hovering on screen that took a while to find/become aware of.

Enjoyed the course found broken down very well and easy to follow.

I thought that my trainer was very good at keeping the group engaged and talking through real life examples of the theory. However, I felt that the slides for the training were far too busy and often very unclear. In my opinion the slides need completely redoing.

I thought the days have been well paced and I liked how we did real exam questions at each stage and then went through them methodically.

Very interesting and learnt a lot in a short amount of time, feel prepared for the exam

I have felt like I have been given a great experience in learning the Theory behind being a Certified Tester.
John was very encouraging and didn't hesitate to provide further explanation.
I would recommend TSG Training to anyone wanting to learn the right way!

It was very interesting, the samples questions are very useful.

Great course run by John! It has been very detailed, and a lot of time and effort has been put in by John. It has been intense, and my only critique would be that it would possibly be better spread over a slightly longer time to take in information.

Course content was good and educational. John presented it with lots of structure and room for questions. He was friendly and helpful and made sure we all understood the topics covered

Solid course and a good intro to test automation. Cheers John

Angelina provided a very helpful and engaged course, and I feel I have benefitted and learned what I could from it. Only feedback I would give is as a person with a disability (Dyslexia), I found some of the tasks a bit challenging and could of perhaps done with more support. Still enjoyed the course!

The course was overall great! Angelina was very enthusiastic and went through all the content well, at a good pace which was easy to understand.

Good primer for anyone considering using Selenium.

Well prepared, and focused not only on the test but also on real life aplication

Angelina explained all very well and with simpaty and energy

It was an interesting way to revisit concepts from foundation level and I was able to learn more about what Agile really concerns

Angelina was a great trainer. Providing clear answers and create a dynamic inside the team.

The course was helpful in refreshing some knowledge on certain techniques I had learned about before. Angelina was very good at explaining these so I could understand them. She was very enthusiastic about the subject as well which was reflected in how easily I was understanding different concepts.

I rated Rosie 4 stars because she was friendly, helpful and informative, also because I felt she was making the most of a difficult situation in regard to the training materials and the set-up of the learning environment she had to work with.

Overall I was disappointed with the course materials and the way in which we were required to learn. I requested to attend this course at the cost of my employer because I had a genuine interest in learning more about Selenium and because I wanted to take that knowledge back to the business. From the course description, I was given the impression that I would be attending a class that allowed me to put the training into practice i.e. we would be provided an environment/Virtual Machine/Website to execute the code we compiled to see if we got it right. Instead, the course consisted of 8 delegates virtually sitting around one computer and taking it in turns to give what we thought was the correct answer. We were given a very brief list of applications used in the course, but due to the time constraints and lack of information on configuration it wasn't possible to replicate an environment on my own computer in time.

The delegate slides were dated as 2018, and from the multiple errors found in the slides, it soon became apparent that the slides may not have been maintained since they were created, this was confusing and distracting to my learning process, and at times made me lose confidence in what was correct or incorrect.

Aside from only having one Mock exam paper to practice with, meaning I couldn't run through an entire mock exam at the end of the course before taking the actual exam, the one we were provided contained an error. Again this knocked my confidence in the information I obtained form the course.

Overall, in it's current state with errors and without an actual environment to get hands on training from, I would not recommend this training provider or course in future.

I was asked to undertake this course with a view to moving into a UAT Manager role within the next 6 months, having had no previous UAT experience (which was pretty daunting). The instructor delivered the course at a good pace, in an ideal order for learning and eased many concerns I had.
I tend to learn better within a classroom environment, interacting face-to-face, however this virtual course did not affect my learning, which was also helped by the other attendees being my future colleagues.
There were a few issues with MS Teams both with my personal equipment and generally but didn't really affect us.
Most of us struggled to understand what was required with the automated telephone service exercise, which could be addressed for future courses. And an editable Word doc for writing the test plan would be helpful too.
All in all a good course, thanks Paul.

Very informative, confirming some practices we already undertake as well as expanding the knowledge of those on the team with no background in software.

Course was very detailed but John kept interest by being responsive and knowledgeable.

Course was very dense but informative. It was delivered in a easy to comsue way by a knowledgable trainer

John provided lots of useful information. The course was intense but John regularly checked in on us and made sure we were happy as we went along. John treated all questions as important. No question was silly and he explained well. I've been on courses before where the content felt like it was purely about getting you to pass an exam - This wasn't that. I felt like I was learning about security with an exam to come later on and I feel like the course has empowered me in my role.

My only suggestion (which might not be possible depending on license agreements with Randy?) - There were elements in the presentation that were Americanised or assumed knowledge from other Advanced courses. John did a great job to make these more relevant but it would have been good in general to maybe have the presentation itself tweaked slightly.

The trainer was very good and made sure all delegates understood what he was saying. As there was a couple of areas I had never covered, he spent some time with me to ensure that I was happy to continue and could do the practice questions with my new understanding

very good learnt some good techniques and the tutor was very knowledgable

Found the course very useful, learnt lots of new things that I did not know previously and it fulfilled all that I expected to learn.

Good course with a lot of useful information. Good extension from the Foundation course. Came out of it with as much information as expected. Trainer good, easy to understand and get along with.

The theory was explained well, with examples, we did lot of exercises and we discussed them, the instructor was kind and patient.

A negative point is that we are provided only a few questions, but it would be good to have lot of sets of questions that simulates an exam so that we could practice.

Also when we speak about tools it would be useful to be given some examples.

useful information , but some of it is very similar to the foundation course

Rosie was easy to understand and gave information in an easily digestible method. She was good at answering questions, and kept the whole group engaged.

great course to get the fundamentals.

Very good trainer, engaging, clear and patient.

Really enjoyed the course, very well delivered by John and I found the content the perfect level for an introduction to automation!

A concise but broad introduction to test automation, focussing largely on record and playback style tools. Plenty of content, delivered in a relaxed but purposeful manner.

Helpful insight into test automation and good ideas on Data driven examples which I will take back to my company.
Interactive and knowledgable

It was a great course, very detailed by presented in an engaging way. The course is intense with the amount of topics required for the exam.

Good examples with detailed explanation, made many concepts clear.

Due to only one sample paper, maybe a additional revision session could have been planned for more confidence and more practise.

John was an excellent trainer. The virtual class was very engaging and very thorough. John was great at explaining even the dry topics precisely and has been very helpful in getting points across and clearing any confusion I had with certain areas/topics.

Course really interesting and helped build a foundation to some of the things that I've been doing in my career.

Enjoy the use of mind maps to break the slybus and trainer very helpful

really enjoyed the course and learning all the aspects of test automation

I found the course straight forward and very informative - The only improvement feedback I have is around the presentation slides.

The mind map is extremely useful, however 3 days of viewing slides showing only various snippets of it felt extremely repetitive and I found it hard concentrating as every slide looked extremely similar. This also made it difficult understanding what section we where learning and what level of a particular topic we were in.

I very much enjoyed the course and learnt a lot about risk based testing which I didn't already know, and where it is implemented and used in a project, the workshops were enjoyable and the content was clear and understandable

I have had John for quite a few courses and it is always great! Thank you

Very good content. Interactive and knowledgeable.

It was a fantastic experience with a lot of useful information. The class size was great with good interaction between the learners and the instructor. I would rate the course highly and John did a fantastic job of explaining details.

It was very enjoyable and insightful, the information from the trainer helped relate the course information into real world scenarios easily to help understand the details of the course.

Course was great, Rosie was very helpful and always explaining everything in detail.

Trainer has been informative, provided good examples related to theory, and helped me go over where I went wrong in the past paper.

Perhaps more organised setup for delegates in installing and using Android Studio, before course started.

Interesting course, good detail & nice practical uses
maybe update some of the slides to more relevant examples/ applications

Course was well presented with lots of real life examples woven in. There was good break spacing prevent students from getting overloaded. Rosie was open to questions and created a very open environment for students to chime if needed. Exam questions were sprinkled in throughout to add small activity aspects to the course. It would be fun to include a second activity aspect (like the garden/house sizing on day one), possibly a risk/impact activity to keep it in line with the course?

One area of improvement (for the materials) would be to make the PDF editable for students who make want to make notes on downloaded copies

Overall, very informative and well presented.

Course was ok, learnt some new things and it was a good jumping off point for learning more about agile. Maybe would have prefered a more general approach rather than a tester focused course though.

I found the course really informative, and helped clarify a lot. Only advice I have is to maybe query if anyone needs any reasonable adjustments to take into account, such as needing more time on the practice questions etc, as I found it hard to keep up at times and process the information given due to my Dyslexia. All in all was great, thank you!

I found that the course content was easily digestible and gave optimal opportunities to practice.

Covered the course content at a nice pace, made sure that we were engaged and if we had any questions.
Covered not only what were the correct answers, but why.

Had some issues with mismatched materials between what we were given and what John had, but he managed to sort it out as soon as we brought it to his attention.

I have completed an ISTQB course previously, and while I found the content interesting, I really struggled to stay engaged. Throughout the entire 2 days John was able to deliver the information in a way that has really 'stuck'. It was a great balance between information delivery, and real world application.
I will be doing an additional ISTQB course this year and will be checking if John delivers the course. If so, I will be signing up again.

I was worried about a zoom course, however Rosie did a great job in making the course very engaging.

Really informative course providing information in simple to follow slides. As the course was online it was sometimes hard to get fully engaged but John was always checking that we were OK with the subject we were covering before moving on and encouraged us to ask questions.

Course was interesting, but practical work didn't always seem to align with the content - on day 1 it felt like a lot of the content was skimmer over in favour of doing practical work around drawing diagrams, which aren't examined. Would help if the theory was taught first and then backed up by relevant practical work afterwards.

Interesting and gain an insight of what Model Based Testing is. Trainer is quite knowledgeable and kept us engaged.

A good introduction to NFT, gave us a good grounding on the principles and initial approaches to take which can be applied immediately into our current work.

Perhaps some more information on the current tools which are appropriate to use whilst carrying out tests, even links to them.

John was really good at explaining the concepts and the course ran smoothly with well placed breaks in between.

I thoroughly enjoyed this introduction to non-functional testing, John went through each topic thoroughly, ensured we all understood each segment. and gave us plenty of opportunity to ask questions.
The information that I have obtained from this course will be crucial to my testing going forward, and has encouraged me to try and adhere to some of the principles outlined in the course.

My only feedback of what could be changed in the powerpoint created for this course, is to update some of the examples given as many of them were from 2010. Having more up-to-date examples I feel would've given a more accurate scope of how important non-functional testing is for more present tech.

the course is conducted in a nice and pleasant atmosphere. Rosie paid a lot of attention to any questions.

I find it very difficult because theres a lot of information to take in such a small amount of time

Intensive course, extremely well presenter helped break down and understand the material really well.

Very informative and helpful

Great, past papers are tricky

The course was intense, but it was well structured (giving enough breaks to restore ourselves). The material to cover was a lot but there was always time to ask questions and stop if something wasn't clear.

Best course I have taken part on, the material was delivered well and each part was talked through thoroughly and each point was dissected to help us understand the points being made.

There was a large amount of information being delivered but It was all relevant to our course and my role as a Software Tester so It was a really interesting experience to be a part of. Angelina was a wonderful course leader, very welcoming and helped to explain if I got a question wrong and I really do like for the answer booklets for the practice questions that when it said the right answer, it actually explains WHY the answer is correct and WHY the others are wrong which makes it a lot easier to revise

The only thing I would want more of is more example exam questions to work through but that is personal for me and the best way that I revise, maybe a kind of "cheat sheet" for the end to help go over as well would help.

Very well taught course. Lots of content that was present well and consolidated. Having access to past questions and answers makes all the difference. Having access to even more papers could be great for revision.

Course was great, Lot of information to take in limited amount of time. I believe students will benifit if course trainig time could be increased from 3 to 4 days.

I found the course engaging and interesting, i would have preferred fewer words per slide and more breaks to digest. I also found that the length given for the questions during class time was not always proportionate to the effort required for the question. Angelina was a good host and i enjoyed chatting about real life examples.

Lovely guy and a great teacher but he asked if we were okay a little too much.

Overall the course was good, unfortunately I will have to revise more afterwards due to the way I take in information. For some reason a person reading it out to me just doesn't stick in my brain. Other than that a great course.

The training was interactive and Angelina is really helpful and engaging.

It was very informative and even the parts that we were bogged down with theory were made easy to follow & understand.

Course content was difficult so having more interactivity instead of a trainer speaking 9 to 5 would be more beneficial.

It was helpful to refine on test techniques and process which I have learned so far. Still working on progress with the documentation sections and this course helped.

Excellent course with a lot packed into a short period. Some question examples a little difficult to understand but explanations were very clear.

Good course, well paced and a very knowledgable trainer.

The course is very good and the approach to complete in short span of time is perfect.

Enjoyable and engaging course will plenty of helpful advice.

Extremely well delivered. Informative. Valuable. Would recommend.