Reviews

The course was very informative and helped me increase my knowledge in relation to Agile development cycles.

Excellent course. Very informative, interactive and fun. Really enjoyed the learning from Angelina.

Training content is good and Rosie did impart the training effectively. She did clear all the doubts we had. This has increased my confidence in taking the exam. Thank you Rosie.

A very good course delivered at a good and friendly pace

I have gone through 2 days of online course. I really liked the course syllabus and the order they covered both Day1 and Day2. Liked the exam questions we take in between the courses. Would like to have more sample questions and answers, which will help us more, in terms of clearing the exam.

A little too much talking about real world as opposed to sticking purely to the syllabus

good course

Excellent course with great examples

It was very engaging, the trainer can keep everyone interested and engaged. Really recommend!

Well delivered, clear and precise. I would like to have instead of the answer sheet to have instead a duplicate of the question sheet with EACH answer why it is wrong or right A.) Answer text A WRONG: this is the reason B.) Answer text B WRONG: this is another reason C.) Answer text C RIGHT: Short description why this is right with link to the syllabus section D.) Answer text D WRONG: this is the reason This was done in an Harvard Online Business Exam and this is very helpful.

Found it interesting and informative and useful to help support future projects I work on

Course was really fun and interactive with an open discussion which helps in real world

Well paced and very informative.

Angelina is very knowledgeable and had expertise in all areas. Angelina engaged everyone at all times which kept everyone interested, I am sure I speak on behalf of everyone here.

The course was useful on information and data with opportunities to apply what was being taught at regular intervals. Struggled to stay engaged due to the number of slides/information being presented, this may be exacerbated due to the course being remote.

Excellently well put together course, and Rosie was a wonderful trainer, answering any and all questions, and came well prepared with the information to help us succeed

Great Tutor, Well paced. Many thanks

Course was very in-depth and informative. The summary slides are very beneficial for recapping on what has been discussed previously. A good amount of coursework was included and sufficient time was spent explaining the rationale behind the correct answers.

I found the course very interesting and informative. The material was very well presented by the trainer, and the regular exercises and homework activities helped. It is also useful to learn the common vernacular of the testing profession, even if it does not entirely match what I am familiar with in my work place.

This is the second time I've had John for a course (the other was the Agile extension), I was very pleased to have John once more! He's incredibly thorough and provides everything we need in an easier to understand format. Whilst also offering his help outside of the course. Thank you John!

I have been on several training courses with John and he never disappoints. He is so professional and doesn't leave any question without response. He is genuinely interested so that all students would take most of his training courses and his support is immeasurable.

John was an excellent trainer. He explained well and answered all queries. The course content was good but it covers aloot in a short time

Considering the dense volume of course material I think Rosie did a fantastic job covering the important aspects of the syllabus, I have no problems with her communication and teaching. The course is very dense due to the broad nature of the knowledge it's trying to provide. Myself coming from an environment where the bulk of these practices are not widely used it's certainly been a steep learning curve;but very valuable.

John has done a great job with this, its alot of information to take in. But john makes it easy to understand with bitesize chunks

A lot of material to cover in just 3 days, sample exams appear extremely difficult compared to the course material

Course was delivered very well from John - allowed for discussion whilst explaining answers clearly. The course materials have been good and the presentation/UX over Go To Meeting easy to use.

Very good pacing of the course with good amount of breaks. Good detailed content and good trainer. I think to improve, it would be really helpful just to have a final slide with the definitions of some of the key words/topics and maybe summarize the main differences between similar topics (like release and iteration charts)

really good information and at a good pace answered every question we had and helped us along when needed

Was very enjoyable to listen to and learn the about the Advanced Test Techniques used for identifying and understanding the different approaches to testing.

Great course, wasn't sure how it wold work remotely, but ended up being just as good as in person. maybe need to consider using cameras to get a better feel of working together

Enjoyed the course although would be better in person. Not a fan of the sample questions as for many of them multiple answers fit the question and so had to choose "the best one" which is subjective and hence shouldn't really be examinable.

Quite challenging as a virtual setup as the trainer has to consistently ask if everyone is ok just to get confidence people are still engaged. Handwriting by the trainer could be improved. I could read it fine as my own writing is similar but I can imagine other people not knowing what is written on the screen when referring back their notes that have been screenshotted.

good but would have preferde on site training

I found the course to be very helpful and informative. John explained all aspects very well. The only comment I have was to do with the lack of cameras and seeing the other participants. I felt there was a lot of silence which may not have occurred if cameras were switched on

the course was very informative, very clear and John explained everything very well and check our understanding on a regular basis

John was informative, engaging and iteresting. He moved at a good pace to include a lot of information whilst making regular checks that everyone was understanding. He asked out objectives at the beginning of the course and ensured that these had been completed by the end. Thanks Kphn.

I now have a better understanding of what test automation can do and what kind of testing it could be used for.

Not having any experience of automation previously, this has given me a good indication of what automation is and how it can help me in my daily role.

Good overview of the basics of automation

Very informative and John did a great job of breaking down the content and ensuring that the group were following, engaged and 'ok' 🙂

Excellent presented and very well explaining throughout the 3 days of training. Contained a lot of detail within testing.

Top bloke, explained things well. Engaged with the class and made it as interactive as possible. Thanks for going through this

The course was excellent and was able to increase my knowledge bank in test. The course also helped my build on the knowledge that i gained from the foundation course, by helping me understand how testing take place on a mobile app.

She was a really good speaker and went into really good detail on examples and explanation and got everyone involved

the course was good but a few more insights to the real world application would be good

Nice and informative

A good walkthrough of the syllabus with lots of interaction with everyone. Really great tips for dealing with the exam questions with examples done during the course.

Really good course. Provides plenty of information for the agile testing area and it benefits me for my journey as a Software Tester Apprentice.

Great course. Especially enjoyed the interactive parts, comparing the delegates' experiences to the course material. Also appreciated that the information presented in the course didn't duplicate the written information in the syllabus, but instead was an interpretation of it with practical examples, to aid learning. Course materials and joining instructions were clear and helpful.

Really good course, and really explained by a fun instructor. Angelina got us involved however possible and made sure were all comfortable with the pace and info before moving on. She also showed us a demo at the end which was very interesting. Hope to have Angelina teaching me again in future.

Had a good understating of Agile aspects

Very detailed and well paced course

I thought the instructor was great at explaining concepts in detail without causing information overload. The platform allowed for quick note taking and John used lots of live diagrams and notes to really bring the topics alive. There was also a good mix of exercises vs discussion

Really useful to expand my agile knowledge

The course was really informative, everything was explained in great detail and I found the exercises really useful to put the theory in to pratice. I appreciate that we discussed all the questions after we tried to resolve them. I also found it really useful that John added notes in the presention as we went along and also used the Whiteboard tool to illustrate what he was explaining. The course was nicely structured, the explanations were clear.

I found that the information on the course was delivered in an extremely comprehensive manner as John's explanations did well to ensure that points mentioned were explained in a manner for all to understand.

I thought the instructor was great at explaining concepts in detail without causing information overload. There was enough information to break ratio too, I never felt too overwhelmed but learnt a lot. There was also a good mix of exercises vs discussion

A++, super engaging, regular breaks, nice breakdown of the exam paper. John is a clear and concise teacher that has filled myself with confidence in passing the exam.

The course was well delivered and structured in a good way. It was highly beneficial for learning about testing and I would recommend this course to peers.

Well run course with plenty of detail and a good experience.

Angelina was very engaging and was keeping everyone involved an d this really helped in the afternoons when you get tired

Great course and learnt a lot from Angelina

Course helped understand many unexplored areas of software testing. Wide range of testing terminologies to get familiar with. Engaging exercises are helpful in checking your understanding as well as prepare for exam type questions.

First time I took an online training. Amazing experience. Great application used for the training and Rosie was really good and made us understand all the concepts easily.

A dense topic covered clearly and with lots of help. It. Was. Clear

Course was very thorough and the numerous mock questions/exercises helped me to understand the syllabus.

I found this course excellent. Although I am already an experienced tester, I learned the formal theory behind what I do every day as well as new theories that I do not typically employ in my current position. The course was well paced and the material was presented in a way which was easy to follow and understand.

I thought everything was presented very well and I feel I've learnt a lot, thanks Angelina!

I think John did a great job delivering the course itself, explained the topics and the methods very well and it is obvious he has a lot of experience and knowledge regarding software testing. My criticism would be with the ISTQB exam and the questions themselves, but John did his best to explain it to us and help us all understand it.

Rosie was very friendly and kind whilst teaching the course. She clearly knew more than just the content she was teaching and was able to offer different ways of viewing the content in order to help us understand the concepts. Overall she was a fantastic trainer.

Rosie was a very well spoken trainer who broke down the training very well. I was able to understand the content and was able to contribute to disscussions and activities. Thank you Rosie!

It was good, great slides! Glad to do it online. Just wish we could request a printed version of the materials.

Course was good, adequate breaks and detailed content. Using the Online platform was a better experience than i thought it would be

John was a very engaging, helpful and knowledgeable trainer. He provided real life examples from his career which help bring the subject to life. The regular screen breaks really helped my concentration as did the regular exercises for us to complete.

This was a good experience and presented well. It was presented well over Goto as well, it was nice to be at home and not have the stress of having to go to a location for this for sure. The content was spot on, although a lot to take it I think with the right amount of revision I should be able to pass the exam. I would recommend this course to anyone looking to getting into the testing world for sure. It has opened my eyes as well and made think about whether a career is right for me in testing full time.

Great introductory course for exploring ML and AI.

Well paced and Rosie's presentation style made it easy to follow and understand the complex subject matter.

Well presented course material by John with a lot of clarification. Also online course has been beneficial as you save approximately 3 hours for getting ready and travel and feel refreshed at the start of the course.

Very much informative and learn lots of new things from the course.

Very informative, better than I thought it was going to be given it was a virtual course.

Very much Informative and learned a lot of new things about Testing

course was explained well, trainer was excellent

Very broad course, appreciate this is BCS led. Rosie was very engaging, and worked very hard over virtual / lockdown circumstances to provide excellent narrative and context beyond the course materials. I've done a few of these types of courses, virtually or otherwise, and Rosie is up there with the best, thank goodness!

Well paced course, trainer was very knowledgeable and friendly.

Angelina was amazing at teaching the content - she was interactive, engaging and enthusiast. I believe an improvement for the exam would be to have more K3 questions as application of learning is better.

Already experience of user stories and some on testing. The second day was less familiar to me so gained more there. Balance of tutoring and practice was okay and factoring in a number of breaks helped delivery online. Certainly worth doing if you have some BA /testing experience, or if it needs refreshing.

Informative and helpful, plenty of out of hours help. Nice trainer

there were a lot of technical problems at first but once we moved from go to meetings to teams then it was fine. Would suggest going straight to teams.

Great trainer who really took his time to go through everyone’s questions and explain the syllabus thoroughly.

It was really good, there were very hard concepts however angelina took time and care to help anybody and everybody out whilst still being on track for our course. Angelina was always joyful and kept us engaged, even on very hard topics and when we were tired. I found her examples very helpful in explaining topics. Also her experience not only helped us understand the exam sceanrios but also helped understand us what we can expect in real life testing scenarios. Some improvements on the course content is Maybe some videos explaining certain types of concepts in context e.g. amazon company decided to build this app for X, Y, z would have been helpful and we could access that on teh PP slides in our own time. This is because the sessions are not recorded so any examples used/talked about will have disappeared from memory as theres so much content and so many examples. We also had a few technical issues so maybe a better platform for collaboration? Overall I loved the course and learning with Angelina!

Angelina was very helpful in answering our questions and keeping everyone engaged throughout the whole 4 days. I believe it would be better to keep it as 4 days (I heard some of these run for three days only), and perhaps it would be easier to use Microsoft Teams instead of GoTo Meetings? As we use Teams as our primary source of communication within the organisation anyway.

Positive and supportive teacher, proper explanation of current topics and refresher of older more forgotten ones.

The course was well delivered but the content itself can be confusing due to the nature of there being a large amount of unfamiliar terminology that feeds into one another. Angelina was brilliant at clarifying confusions however which helped a lot.

Trainer explained everything very clearly and enthusiastically. It was a lot of information and syllabus to digest in 4 days but Angelina made it fun and easier to understand. Very good experience overall!

It was invaluable to be able to retake the course for free, having failed the first attempt, and I feel much more confident about my retake. Having spoken with my manager about course materials, they were disappointed that hard copies are not provided as standard, as they are valuable reference documents that can be used after the course & exam to refresh on what was learnt. All previous courses with other providers that I, and colleagues, have been on have included a hard copy of course materials. They said this would influence there choice of course provider in the future. During the course, I asked for the difference between combinations and permutations to be explained, which instead caused a lot of confusion. Having checked the syllabus and googled what permutations are, they are never mentioned within the syllabus, so am not sure why they are mentioned in the course for Pairwise. Perhaps this can be considered for future courses. Overall, the course was very useful and John was friendly and professional. Thank you!

Found the content very extensive and questions quite difficult to answer but trainer was helpful and taught us in depth

A lot of content in little time. A very enthusiastic and helpful trainer.

The course is quite intensive for just 3 days.

Angelina covered the relevant information and went through practice questions after every topic. She was great answering questions, and did well making the content digestible.

Really insightful and interactive;John was a very engaging and interesting coach - thank you

Instructor explained things well and made it clearer to understand. structure of the course was good

The course was very informative and I feel like I've been given a good introduction to Test Engineering and the many different methods and processes that can be used. I did not have much knowledge or experience in this subject at the beginning, but John was able to explain things at the right level and pace to help me learn, and was happy to explain things in more detail where required.

The course was very insightful, John was knowledgeable and was able to take questions and simplify things when asked. It's given me a view into what Test Engineers (and all of the other roles associated) are tasked with doing and how some of their techniques can be helpful with our day-to-day roles.

I personally found it hard to understand certain concepts because i have no prior testing experience.

Really good course/ delivery. John was friendly, knowledgeable and thorough in his explanations and approach and used some great examples

The course met my expectations, highly informative, clearly explained, useful for my current role and carrier path I have chosen. Thank you!

Very comprehensive. A reference for mobile testing world

Great course, but too many info for 2 days (as usual). It will take some time to review and process the content.

Really useful and with connection to the real world, not just academic knowledge

Good structure, nice explained

Good and relevant content

Good course with a helpful and patient instructor

Lovely person, very approachable with a deep understanding of the topic, allowing Angelina to explain the content in a way that was engaging, and made it easy to digest. It was easy to stay engaged with the content right through to the end, and the overall course quality was very high.

The course was very informative and help me learn more about mobile app testing. The course was informative and fun and the trainer was motivating and was very helpful in explaining the syllabus.

Surprised as to the content - a lot of focus on the fundamentals and machinations of Agile as opposed to Agile testing, but suppose I would have realised that had I thoroughly checked the syllabus first. Pitched at a good level given the range of agile experience in the training group. Not overly happy with the wording/rationale for some of the sample exam questions.

Good information although its too much to digest in just two days.

Went through the syllabus to good detail and explained the contents well. Also appreciated that he went through all of the mock exam questions and explained not only why some of the answers were correct, but why the other answers were incorrect.

Enjoyed the course but the exam questions I found could be very open to interpretation (Cases being 'BEST' or 'MOST LIKELY').

I enjoyed the course, considering it was digital and not in a classroom which i personally prefer. Trainer was very helpful. Only this is please avoid having so many 'need more context' questions in sample papers, as they dont help and just make me personally feel dumb.

Information was clear, but did feel like some parts were skipped over more than others (possibly as they are less important / unlikely to be in the exam). I would have liked to do more practice questions (5-10) at the end of each section as I find this helps me cement the learning that just took place, rather than doing one or two questions along with all others at the end. I would have liked a little more exam technique training, or advice on the sort of questions that would have been asked (this could have been covered by the above additional practice questions). I was also disappointed that the practice questions were not like the exam questions, either not in the same format (select multiple answers) or wouldn't have been selected for the exam as they didn't have enough context. Finally John himself was very friendly and I would do training with him again, though I have to admit I did find it quite difficult to read his handwriting some times!

Trainer was pleasant and knowledgeable on the subject matter. Course material was covered at a good rate. A number of the questions in the sample exam material were poorly phrased, our trainer even agreed they would be unlikely to appears as phrased in a real exam. This made the sample questions, and the time take to review them feel extremely counter productive.

John is a great trainer, he is good at explaining and is always happy to answer questions. My problems are with the TSG mock exam questions. I'm dyslexic and a good 6/36 requires having an intimate understanding of the nuances of the English language to decipher. I understand that some of the questions are supposed to be tricky but they are way different to the actual exam from my experience. I think the training exam is a red herring that adds unnecessary stress to an already information heavy training course. I would like to be able to understand the question and apply my knowledge instead of tripping up due to the sheer complexity and long-winded unhelpful questions. It's demoralising and makes me feel don't understand anything. The majority of the time, if the question is re-worded I can answer the question and get it right with no issues. I would not have an issue if the questions were long but concise but there are lots of connecting words and double negatives that create a labyrinth of potential misinterpretations. I just believe the jumping through hoops to try understand a question is pointless and unnecessary. Sorry for my very cynical feedback but this is how I feel. Just a heads up about this form, you can tick all the options in the "how would you rate your trainer." Cheers,

Course is good and a lot to learn, what does concern me is that some of the exam questions are intended to catch you out rather than based on the learning material

I thought it felt more like a second ISTQB course rather than a Agile course, but either way enjoyed it and felt like I learnt a lot from it. I think to improve, it would be really helpful just to have a final slide with the definitions of some of the key words/topics and maybe summarize the main differences between similar topics (like release and iteration charts)

Rosie was a good tutor - she was very well spoken and explained the syllabus as best as possible. The course seems to be very manual tester focused which was disappointing for me as I mainly work with Test Automation. I found the exam questions have been made deliberately difficult and ambiguous. I feel there was a big focus on boundary/partition testing which I feel is a very small area in software testing these days. Overall I feel this course is a bit outdated for todays modern software development requirements.

Course tutor was brill, What was hardest was the way some of the example questions/ISTQB syllabus was written.

I found Rosie very easy to listen to, very patient, and felt like i could ask questions when I needed. In my personal opinion the syllabus of the course seemed to reference outdated techniques. However Rosie was very good in teaching these. In future I personally would find it better if there was even more engagement e.g. more questions to the group.

Well structured and progressed at a good pace.

Really good course. Provides plenty of information needed for being a tester, although I think it needs better pacing, so that I can get the info from the course noted for exam revision.

Well structured and progressed at a good pace.

Well structured content, combining theory, examples and practice. Enough breaks throughout the day to not burn out and instructor helped answer questions helpfully.

Interesting course, Rosie was a great trainer. Good delivery, kept us engaged, well-paced, also very very patient.

Rosie was very approachable and patient with the large volumes of questions asked of her, and good at explaining things in a simple way.

Very insightful and informative. Trainer kept my attention throughout the whole 3 days. Was happy to help out when we were confused. Hard course with a lot of work needed but well worth it. Learnt a lot of very helpful info. Trainer very friendly and easy to understand and get along with. Looking forward to taking more courses in the future.

Excellent training

The content is long and slightly behind in times now (post-COVID). But Angelina did a very good job at keep everyone engaged and giving good advice, an impressive feat in a remote setting. 5/5.

Solid course, covered the materials effectively with a good pragmatic view on what was useful for 'real life' and what was more about the test. Trainer was engaging, fun and provided numerous helpful anecdotes to contextualize the materials.

Angelina was great at delivering the content of the course, applying the real world experiences into each context.

The course was very thorough and the instructor very knowledgeable.

Engaging, thought-provoking presentation of various aspects of security testing

The course was excellent and Rosie was a great instructor. She was very calm and reassuring and was willing to discuss anything in detail throughout the duration of the course. Her calm manner made the course enjoyable.

Slow and interactive sessions. Thanks!

John was very knowledgeable and comprehensive - a good mix of theory and practice exam questions - breaks were well timed and felt comfortable to ask questions if necessary. Course covered a wide range of test automation factors throughout the testing lifecycle.

Really well presented given the circumstances of having to carry out distance learning. John is an extremely knowledgeable trainer and took the time to ensure all attendees understood the material being presented.

Great trainer, was very helpful and knowledgeable but the course is very rushed, would be best to have one more day to cover all the topics

The course content was good, unfortunately it felt like it was designed for a classroom delivery rather than online and this was difficult as things that would probably have been really good discussions in a classroom did not transpire to be so good online.

Very informative, each slide described in detail to support with the exam questions. Would be good to go through more exam questions during the course and perhaps less exercises.

Very good course. Good trainer, spoke very clearly and very articulate. Explained things well. Good timing of breaks.

I found going through the course with a trainer & subsequent exercised has assisted me in absorbing the course material as I found the syllabus very dry. This is the first virtual course I have taken, I think it worked well but would have appreciated if the GoToMeeting App had a functionality where I could raise a flag as I often ended up talking over others/speaking at the same time as other delegates. Also I requested the course material to be provided earlier so that I have a chance to read it and absorb it in advance due to my dyslexia, although I received this I would have appreciated this much earlier

As I have only taken the foundation course before I was unsure of what to expect with this course. The foundation course was a lot bulkier but this course felt a lot lighter. As I predominately work with mobile devices in my testing I feel I knew a quite about about some of the topics we discussed but I was able to grow a deeper understanding of areas I knew already and I learnt a lot about areas I didn't know about. I enjoyed the length of the course it felt just right.

Th Trainer gave us a comprehensive idea about the entire course The trainer gave us idea about the technique and how to approach the questions and how to structure and apply the technique and concept and arrive at the answers which was extremely helpful and with due practise would help us be successful in clearing the certification exam

I would be able to review better while studying as is was all in 3 days and I was switching between work and training alot. but in general am pleased by it and I hope I make it in the exam.

The course was well paced, with questions intermittently breaking up sections of listening, confirming that the information conveyed was taken in and gave opportunity to question anything that may not have been understood. Being an online course, I found it very uncomfortable that neither the attendees nor the trainer had cameras on, as I couldn't read body language or get other visual cues to inform when and where I could or should speak. Regular breaks were appreciated as they allowed some space for a bit of a mental refresh and time away from a screen.

Course was informative. I found that this course, in particular in the second day there was a lot crammed into one day with little time to discuss a great deal of things. If it was spread over 3 days I believe it would have been digested a lot better.

Overall I felt the course could have done with being an extra day in length. We skipped over most of the practical exercies as well as some of the final topic being sped through the make up the time. This seemed due to us asking lots of questions for the first part of the course which meant we were playing catchup I felt on this course I missed out on having the slides/course sylabus as a physical copy in front of me that I could highlight and make notes on. This time around I was having to make notes from the slides and then also make notes about this slides at the same time. This was exhausting and I stuggled to keep up.

turning the course into a 3 day course be be really good to much info for just 2 days

Course was great!

Well structured and balanced with questions, good examples provided by trainer although I felt some slides were a little vague Trainer was good at leading the class and was clear in communication and engaged well with participants

it had very useful input and exercises that helped us understand the theory better

It was very nice throughout. And also how well explained by Richard. Much appreciated.

Training was very informative and provided lots of valuable information and clarifications on Functional Testing. Got the clear understanding on all the testing terminology.

Richard explained everything in detail. Deals all the queries with lots of patience.

Very informative, trainer explained concepts well.

Very well structured, very informative but not an information overload. Taught us many different methodologies and paradigms

I thought the instructor was great at explaining concepts in detail without causing information overload. The platform allowed for quick note taking and John used lots of live diagrams and notes to really bring the topics alive. There was also a good mix of exercises vs discussion

The course was thorough and it covers almost everything.

I found that the information on the course was delivered in an extremely comprehensive manner as John's explanations did well to ensure that points mentioned were explained in a manner for all to understand.

It was very helpful and much needed course for me atleast.

It was very informative, i feel all ready for the certification exam and the trainer for this course couldn't have been better.

The course was very interesting. John explained all subjects very well and wherever possible gave us the opportunity to try things ourselves and do exercises. He was very supportive and made sure everybody was happy before moving on to the next subject.

Very interesting and informative course, it was excellent as a gentle introduction into Test Automation for someone who is pretty much a complete beginner. John was friendly, patient, and helpful throughout, very easy to follow his demos/examples and clear explanations at all times. Thank you

Paul made this a very interesting course. He was easy to listen to and very knowledgeable about the subject. Some of the exercises would have worked better in a classroom environment but we still got a a good understanding of the subject.

Course content & delivery I found the pacing and delivery of the trainer across the two day course was excellent. As someone with no UAT background I found the course content was appropriately tailored and suitable for the intended audience. Personally, I found the example of ordering products on Amazon difficult to relate to because I do not use Amazon. Whilst I appreciate that I am in a minority of the population as a non-user of Amazon, it might be something to bear in mind for future courses. I was unable to complete the UAT Test Plan exercise on Day 2 of the course. I believe Mr Weymouth did explain that this exercise would ordinarily take about an hour to complete and unfortunately we had less than an hour allocated to the task. I am fortunate in having access to two monitors but even so I found moving between my Word document notes, the slides and the delegates resource pack document quite tricky in the time provided. It was however the first time I have undertaken a professional interactive training course in the virtual environment where there is an expectation to move between resources and grapple with a new subject under time constraints so I imagine my skills in this would improve with more practice. The virtual classroom environment/ technical aspects It was the first time I have used the GoToMeeting environment. I am familiar with MS Teams and I did miss the ability to raise a hand which is available when using Teams. Perhaps there was an option to do this and I was just unfamiliar with the functionality in GoToMeeting. Having said this I do feel that the trainer put delegates at their ease to speak and/or type comments in the chat to participate. I found that I unmuted on a couple of occasions and spoke but appeared not to have been heard as another delegate started speaking and took up the discussion. I was on the point of commenting in the chat field that I did not think my microphone was actually working but was successful at my next attempt to speak. I understand that the trainer had not delivered this course in the virtual environment before and I thought he managed extremely well overall. There were a couple of instances where I thought it would have been helpful to have a recap slide in place when the delegates were tasked to go off and complete a set exercise however the trainer was resourceful and did make good use of the chat field throughout the days to summarise exercises, break timings etc. Summary I believe I have taken a sound overview of the basic principles and key points about UAT from this course. I started reading The Chartered Institute for IT’s step by step guide to user acceptance testing publication by Brian Hambling and Pauline van Goethem prior to attending the course and now feel that I would like to reread the chapters I have covered so

John is a fantastic trainer, if only I had John for my foundation course many moons ago! Everything on the course was fully explained to us in a way the group could understand and no question felt "stupid". I hope to have John training me in future courses as I now feel more ready to take on my exam.

The hand written notes could be difficult to read at times, would suggest a thinner tip on the pen.

John was great at explaining the course, good and informative. Great at explaining exam questions.

Very well done, was clear on all aspects, ready for my exam

excellent!

Alot of content however much of the mock tests are ambiguous. I feel the questions are not very suited to the course material

Difficult over GoToMeeting - I would always choose classroom based if possible but time made this necessary. More, shorter breaks - I assume that everybody had to nip away for 5 minute breaks every now and then. I think attempting to get more involvement from the attendees would help?

Right level of pace and level of detail to understand the content

John was very engaging, knowledgeable, and friendly. His class was great and I really enjoyed it.

Great course, very informative. John used real life examples in order to explain information to us in a clear way. Would suggest this course to my colleagues.

Understood risk based testing which would help me plan my tests and look out for critical areas

A really useful course for me as I had not received any formal testing-related training since I joined our company 9 years ago. John explained the concepts, theories and models of UAT extremely well and it has certainly given me food for thought on how we can apply a more structured approach to our company UAT regime. John also adapted the course as we progressed to add relevance our company processes and he also covered alternative approaches - all of which was much appreciated. The course material was most useful and the GoToMeeting software was very user friendly. I believe the pace and content of the course was just right and method of delivery was very professional and done in a relaxed, consultative manner. A very informative and useful course. Thank you John!

John was very good and took the time to adapt the content to the needs of our roles and and of our organisation - so thank you John.

Very informative. Loved how interactive it was.

found the course really useful, appreciate the way it was contextualized to our experience. A lot of good information that we as a company need to mull over to improve the way we approach UAT.

Confirmed a lot of current practice and gave plenty of food for thought for improvements. Liked the adaptable approach to suit our current appointments. Also appreciated the opportunity to discuss things as we went along.

Virtual course was structured well and materials provided in advance gave a brief overview of the course. Really enjoyed the teaching style of the trainer.

I really enjoyed the course and would recommend it.

John was brilliant and open to explaining all aspects of the course. I would like more time focused on the crux of the course. eg. techniques to try more samples.

I found the course really helpful i am hoping after attending this i will be able to now pass the exam. The way it was presented was great and the trainer was very knowledgeable

Content was all covered however with virtual delivery it is difficult to stay engaged and focus.

Very thorough and spent the time to explain items if unsure. Scheduled breaks were beneficial as doing online course and helped focus.

Very interactive and informative with a lot of helpful exercises.

The course content was good timing was also good

Course had lots of good info and resources. There could be additional sample papers for the course for practise.

The course followed the syllabus and explained key topics in the hope of preparing us for the exam in the future.

I found this course much more engaging than previous courses because it was easier to follow to and relate to the content having already covered different parts of this course in previous courses. It brings together the ISTQB courses and testing knowledge very well, and Angelina makes the course very interactive and interesting. It was a slight annoyance due to how new the exam is, and the lack of practice exams, but apart from this the course delivery was excellent.

Great, friendly presenter. Would like to have more group participation talks.

Great online course. Clear and interactive. Prefer classroom for this reason. The more interactive the better

Remote virtual course. Very enjoyable and lots of interaction with everyone.

Good course, well structured but as its done virtually I believe there should be more hands on involved. 3 days is not enough.

The course was to intense for the amount of material against the amount of days and could do with more help for the exam day.

`the course gave me good insights to Test Management. Lot of valuable information and some good insights towards Test Management

Enjoyable and interesting information

John gave a good summary of Test Automation

Well rounded course with good explanations to go with each slide

Slides were very wordy. Would be great to have an environment to try out the exercises as we didn't have a copy of Thonny

Really Informative, useful course that I already have plans for applying within my role. Rosie was very patient and helpful, felt that we could ask questions freely and were frequently provided with good knowledge and insight.

Very helpful and clearly presented. Going through examples was really useful for heavy course material. Worked well despite being at home and online.

Very clear and straightforward explanation. The presentation is interactive enough. Workload is well balanced between home and class.

The course taught me a lot more than expected. I am glad my company sent me on a course rather than me doing self study, because of the sheer amount of content to cover.

Fantastic course. Great level of knowledge from the trainer who explained things clearly and in great detail.

The course was very interesting and informative, I have learnt many new things in relation to testing and the business usage and approach to it.

John cleared the content at a good pace and was very engaging which kept my mind focused on the information.

This course was very informative.

Very informative & made a technical subject easy to understand with lots of examples to work through together.

The trainer was very knowledgeable and helpful and the course was well presented.

John was a very good teacher, explained everything well and set us up perfectly for the exam

Rosie was very knowledgeable about the subject and very happy to answer delegates’ queries. My only criticism of the course was that I felt we could have been introduced to Selenium earlier. Although it’s vital to learn how to identify elements by XPath etc, it seemed that we could have approached this once we’d seen Selenium itself to provide more context.

Good course with a helpful and patient instructor

She was extremely lovely in her learning. so skilled a asset so well explained i really enjoyed this course lernt alot

Good detail, I liked the examples and the walkthrough of the different types of reporting tests. It was engaging and a nice short course

Overall the course was very informative and packed with information which I enjoyed learning. Maybe a few more engagement exercises would be useful.

He had a clear understanding of what he was teaching. His presentation was clear and precise. And clarified our doubts . Thank you

Very hard to deliver this online so John did a fine job of giving us what we need to hopefully pass the exam.

We completed a 2 day online introduction to test course, where we listen to a presentation and took part in multiple exercises.

Very good at keeping people's attention - much harder online so she did a grand job of that.

Very good at keeping people's attention - much harder online so she did a grand job of that.

Very good course, lots of detail and trainer was friendly and easy to ask questions, explained well

Good explanation, lot of exercises

very knowledgeable and helpful , happy to help -always

Trainer is having good understanding of automation testing processes. She delivered the course very well and discussed the queries well too.

Very well articulated for the different levels of experience of the course attendees. Understanding provided when incorrect answers given, weren't left feeling silly. Considering it is hard to stay focused when the course is online, she did well to keep us engaged. It was well structured with small regular breaks.

It was a good class room session and John did take time to explain things until we understood. Was a very useful session and gave us a lot of ideas and tips for the exam prep.

I enjoyed the course and found it very useful. John was quite clear and concise with his explanation. Very Helpful, courteous, patience and professional. Also provided a good examination tips.

John was an excellent trainer, clearly walking us through the syllabus in an easy to understand way, with plenty of opportunities to undertake practical application of learning through past exam papers and scenarios. He frequently validated that everyone on the course was clear before we moved onto the next section and provided some helpful tips on how to revise and prepare for the exam.

Although a lot to cover and take in over three days, it was broken down nicely and covered and gone through clearly by the tutor. Tutor great at answering questions and explaining areas until it was understood.

Excellent trainer, able to explain things well, any questions were answered well as well. Great examples as well that helped highlight and explain things in a manner that was understandable.

John was an excellent trainer, clearly walking us through the syllabus in an easy to understand way, with plenty of opportunities to undertake practical application of learning through past exam papers and scenarios. He frequently validated that everyone on the course was clear before we moved onto the next section and provided some helpful tips on how to revise and prepare for the exam.

A lot of theory so it is a tough few days. Particularly enjoyed the exam type questions and the discussions around why the other options were not the correct answer. Felt this was very beneficial to my understanding.

tough going in a virtual classroom collaboration and contribution from all parties was reduced. content & delivery was great and at a pace that was good for me

Very Informative, a good pace to the course and really good explanations and links to how it will be used in the "Real world". My only "Even better if", is if a little more writing on the slides could be done just to explain the slides a little more.

Good material, however purely virtual learning is challenging, the past papers helped the most

Intense but very well presented with good explanations and examples along the way

A lot of theory so it is a tough few days. Particularly enjoyed the exam type questions and the discussions around why the other options were not the correct answer. Felt this was very beneficial to my understanding.

tough going in a virtual classroom collaboration and contribution from all parties was reduced. content & delivery was great and at a pace that was good for me

informative, patient

Intense but very well presented with good explanations and examples along the way

Excellent

Good material, however purely virtual learning is challenging, the past papers helped the most

I found the course very interesting and learnt a lot. It was paced well and John always made sure that everyone understood before moving onto the next part of the course. He went through the exam questions in detail explaining which answer was correct and why and why the other answers were not the best answer. I thought it would be difficult to concentrate with it been a virtual course WFH but I actually preferred it. It was a shame that we couldn't print off the mind maps as I would have preferred to have been able to make notes on them to use for revision. It would have been good to be advised that some of the documents we were sent prior to the course weren't able to be printed off as I thought it was an issue with my printer and wasted time trying to sort it out.

Although a lot to cover and take in over three days, it was broken down nicely and covered and gone through clearly by the tutor. Tutor great at answering questions and explaining areas until it was understood.

Excellent trainer, able to explain things well, any questions were answered well as well. Great examples as well that helped highlight and explain things in a manner that was understandable.

I found the course very interesting and learnt a lot. It was paced well and John always made sure that everyone understood before moving onto the next part of the course. He went through the exam questions in detail explaining which answer was correct and why and why the other answers were not the best answer. I thought it would be difficult to concentrate with it been a virtual course WFH but I actually preferred it. It was a shame that we couldn't print off the mind maps as I would have preferred to have been able to make notes on them to use for revision. It would have been good to be advised that some of the documents we were sent prior to the course weren't able to be printed off as I thought it was an issue with my printer and wasted time trying to sort it out.

It's been great, John has been a great trainer, he explained all very well and he made sure we all understood it. I really appreciate the practical part and that John gave us time to find answers and then we analyse the questions together so it help to understand the subject better and in case we choose the wrong answer we could learn why. This will definitely help to prepare for the exam. Overall the course even when done online was still entertaining and keep me engaged. I really enjoyed it.

Great pace, really informative and interactive. Felt comfortable asking questions. Liked how John explained things on the whiteboard and added notes/comments to screens to bring things more to life and make more understandable.

Good use of technology. Knowledgeable instructor.

It's been great, John has been a great trainer, he explained all very well and he made sure we all understood it. I really appreciate the practical part and that John gave us time to find answers and then we analyse the questions together so it help to understand the subject better and in case we choose the wrong answer we could learn why. This will definitely help to prepare for the exam. Overall the course even when done online was still entertaining and keep me engaged. I really enjoyed it.

Great pace, really informative and interactive. Felt comfortable asking questions. Liked how John explained things on the whiteboard and added notes/comments to screens to bring things more to life and make more understandable.

Good use of technology. Knowledgeable instructor.

Was really good information and helped me place a lot of words to things I have been doing currently. The instructor was very helpful and he has ensured I am prepared for the exam and next steps.

Rosie is clearly very knowledgeable about the subject and was able to use lots of real life examples to demonstrate her explanations.

Very Informative, a good pace to the course and really good explanations and links to how it will be used in the "Real world". My only "Even better if", is if a little more writing on the slides could be done just to explain the slides a little more.

Felt it was a bit cramped into the three days, Feel at a disadvantage not having physical copy of the workbook as you can not take corresponding notes. Screen shots not the same as can not always make out notes. In classroom always get the material. feel cost to get them excessive due to cost of course.

Good course, good pace. Examples well explained by the presenter. Useful materials.

The course was very informative and introduced the area of test automation very well. It was tailored very much towards Software Testing as expected given it is part of the ITSQB syllabus, however a lot of the concepts were explained very well in relation to all areas of testing, be it infrastructure, cloud etc. and very well related to agile methodologies. John was an excellent teacher, he is very personable and friendly and manages to keep the content interesting despite it being a lot of information in a short period of time. His teaching method worked well for a virtual offering, where adaptations to teach content through a web function worked as well as a classroom offering.

The course was really good, John really knew his stuff and made it accessible and was able to pepper it with personal experience. This really brought the material to life. I personally loved the Mind Maps and see these as an invaluable resource. Although it would have been great to be able to print these out to allow attendees to annotate with their own notes. I also would have preferred more opportunities to work with those on the course in group sessions. However the GoTo Meeting system being used was unable to support break out rooms. I feel this would really have helped discussions and learning, although John did a great job of facilitating conversations with the attendees.

Good pace of course and content. Knowledgeable and good examples used. Trainer installed confidence in my ability to potentially pass the exam

Course was good but hard work. John's writing left a bit to be desired - couldn't read it sometimes but otherwise excellent. Could do with more tangible examples as concepts and theory are difficult to visualise.

Rosie Sheldon was absolutely fantastic at explaining, making sure you understood if you raised any questions, clear, approachable. It was a pleasure!

Solid instruction, decent support materials. Impacted slightly (albeit completely understandably) by having it performed remotely, but the trainer did very well considering.

My trainer was thorough and friendly, and the course provided me with a lot of incredibly useful information and insights.

I felt that Rosie dealt very well with the volume of content, in particular during the first day (which she kindly warned us about). I also found it useful that she gave us guidance on the sorts of areas we ought to prioritise learning. I found her teaching style engaging, and appreciated the way she brought in personal anecdotes to help us associate the course content with more relatable scenarios, as well as the way she brought up past content to help reinforce it.

First course I have had to do on-line, so some of the exercises weren't possible as involved working collaboratively. That aside, the course content was good, well explained and enabled me to pass the exam with a very respectable score.

Was able to understand things that I did not understand and have learnt new things.

Complete coverage of the topics in course explained in an excellent way.

Could was good I did find it harder to do online than in person. Personally I would have found using paper copies easier. I did sometimes have issues reading the course materials so had to close browser

Rosie was knowledgeable in the subject and went through it at a good pace

Excellent

Very helpful tips as well as a thorough review of the content of the course. Far more thorough than other courses I have been on. Great explanations.

The revised syllabus was good for a virtual session and the trainer kept the class lively and engaged.

Course content is good and very informative in preparing you for the exam. However, it is very technical and a lot of information to take in over 3 days.

Rosie explained everything very well and was easy to follow. She was engaging and asked us questions relating the terminology to our jobs and as well as giving us examples to help us remember them.

Very good - was able to stay focused and information was explained in a simple and clear way.

There was a lot of content to learn but I feel John went through it very well and willingly slowed down and went over content until everyone confirmed they understood. Breaks were given at good intervals which helped everyone come back ready to absorb more content

The course was quite complex but I felt that John explained everything in a very clear and concise manner so that it was understandable. I am very pleased with the training and the resources that have been given to me, I feel as though I have learnt a huge amount. A lot of this goes to the trainer as he took the time out to answer our questions and give us better examples and techniques for the exam.

The course content and trainer were good, the course was very intensive and a lot to take in. Due to covid it was delivered virtually, which is not my preferred method of learning, I would have preferred a classroom based course for something as intensive and involved as this course, but understand the reasoning behind this due to the current circumstances. Thanks

Really good, john interacted very well and made it very easy to understand

John really was an excellent tutor. Patient, knowledgeable, kind, able to simplify and demonstrate complex subjects with ease. I really think he made all the difference and I feel lucky that he was our tutor. The course itself was very well structured & I felt like I learnt a lot in a short space of time.

INTENSIVE COURSE BUT WELL PRESENTED

I really enjoyed the course - the material was presented excellently and was very thouroughly explained. It was engaging and I felt like it has helped me tremendously in understanding the basics of testing and how to adhere to best practices. Thank you very much, John, for the great experience!

I found this online course much better than expected. Content was very thorough and well-presented. John Young gave great explanations to queries throughout. As a trainer he's very patient and willing to get to the bottom of any questions that you have. He's also easy to listen to and understand.

High intensity, a lot of info being delivered. Excellent verbal presentation by tutor. Sample questions convoluted and poorly written - not a reflection of TSG or Rosie! Very pleased I had someone walking me through the material. Rosies ability to explain answers not initially understood didn't quite hit the mark for me. I was looking for a 'recipe' of how to approach the question and quickly decipher it's meaning. Personally that wasn't always what I received, and I felt one or two explanations for others failed to offer a different way of saying what was said originally. If there was an area to improve on, then that is the only one I could identify.

Enjoyed the course and John helped me to understand the trickier parts. only wish I could take his brain whilst doing the exam.

Great trainer. Explain the every bit with the example which really help to understand the concept and always happy to assist.

Virtual course was structured well and materials provided in advance gave a brief overview of the course. Really enjoyed the teaching style of the trainer.

I really enjoyed the course and would recommend it.

I found the course really helpful i am hoping after attending this i will be able to now pass the exam. The way it was presented was great and the trainer was very knowledgeable

Remote virtual course. Very enjoyable and lots of interaction with everyone.

great content and helpful towards the exam. recommended

I really enjoyed the training. Even though it was online, the lecturer John, was a brilliant teacher. The course is very detailed, and explained well with a solid balance of theory and sample questions. As a group we went over the answers together and i found it very informative. The documentation and slides are excellent. Looking forward to putting the processes I learned in practice.

It was easy to follow and the instructor was very friendly and patient.

Great content, and very interesting

Course was delivered in a way which was always interesting and upbeat (important given that we did it online) The course itself is challenging and intense but could ask questions and go over things at any time.

It was difficult on both sides due to having to work from a ppt presentation all day. Both from a feedback to the trainer who couldn't see out faces and for ourselves. BUT we were allocated breaks to avoid screen eyes and this was much appreciated. Generally well taught. We were just surprised that a large part of the course involved exam technique. Exam technique was extremely useful. I'm not very good at working and doing homework from PDFs so plan to print off the course work and review that way before the exam.

John kept everyone engaged over the 3 day course and made sure that everyone understood the material before moving on. This is difficult to do via a video conference but was successfully achieved by John.

Really enjoyed this course & my objectives were met. I think that the course worked better virtual than previous classroom based ones. There was an initial problem logging in to the course but this was quickly resolved. I would have liked more time experimenting with the tools with the tutor still online to assist if required.

It was good, but I'd prefer to have it in 4 to 5 days instead of 3. It is a lot of content to cover in only 3 days.

Very good course still felt very crammed but that is the nature of the course. Some the presentation slides could be presented more formally and concisely to take the key messages away. Trainer was very knowledge not only on content but also test conditions. Trainer also had good knowledge in how to tailor the course to our needs.

The instructor was amazing, cheerful and very relatable. Literally one of the best online courses.

I thought the course was well run and everything was explained thoroughly.

Engaging content but seems like there is a huge amount of it to process in very little time for the examination.

Angelina was very engaging and friendly. Explained things well and very happy to go over things that were confusing us. I feel I have learned a lot.

Hard to say since I have not yet taken the exam but I thought the course was very well delivered, the trainer was excellent and friendly.

Paul was so lovely and helpful. He went through the course with good pace and detail and was always willing to help and explain things in more detail

Course was excellent, well paced, superb instructor and feel like I learned a lot.

It is very informative and allowed you to highlight the areas that you need to study in more detail for the exam. At times we would get lost in the practical that doesn't relate back to the exam

Really good! Doing a remote course is not that easy but John was always there trying to keep people on the same page, applying for interactions and making everything really dynamic. Really appreciated!

Even though the training was online, John was able to capture the audience very well, explaining with detail all the subjects and always finding examples for each situation. Also in the questions and exercices every choice was discussed about the correct or not correct answers and sharing some hints how to deal with them. John was always friendly and available to discuss any topic. I would be happy to have him in a next training some day.

Really helpful explaining and depicting everything with examples and schemes, allowing us to take screenshots, it was very good.

Great content, and very interesting

It was good, but I'd prefer to have it in 4 to 5 days instead of 3. It is a lot of content to cover in only 3 days.

Really superb course, Rosie's style of presenting was perfect for me. The course material was really well produced, it was easy to understand and covered the syllabus well. As a result I was able to prepare for the exam and pass it successfully, and there is so much I have been able to take from the course with a view to implementing in my day to day role as a test manager.

More than good preparation with additional mock test. I think that we were prepared for even more difficult exam questions. Most of the exam questions had already been explained by Rosie during the course.

Great course and trainer. Because the course was online, it was split into manageable sessions. Plenty on interaction with trainer and participants. It is hard work, but it's worth it.

It was good, however, I would expect more practical scenarios of the real world instead of just going through the theory. However, it covers the certification exam, syllabus. But I feel it should cover real world scenario

Good overview plenty to learn lots of Fun

The course was well presented

Very Intensive but just about hung on!

The course was good and Angelina was kind and helpful. I do feel, and I think I speak for everyone on the course is that there is so much to cram in to 3 days, so I think it would be beneficial if it was a day longer, at least.

I couldn't hope for a better trainer! Being a non English native speaker I was afraid the course would have been a big challenge but Angelina has made this course for me easy to understand making sure I wasn't left behind. She has clarified each doubt and on top of that she's also good fun. I hope I will meet Angelina in a future course.

Intense and informative.

The course was informative and the trainer was very good at explaining concepts by way of examples. Some very dry chapters were enhanced by the trainer's approach to tesaching.

I found the course to be very good with great detail. I would definitely say it was worth attending.

Very informative, John was super helpful

Course was on lines were engaged and checked understanding well

Lots of extremely valuable information which I can already feel seeping into my mindset and way of working. Course leader was incredibly engaged throughout and there is an impressive amount of information for just three days. I would recommend this to other testers.

The course was concise and at a good pace for a new tester like myself. I thoroughly enjoyed it and was happy with the level of depth that Angelina was going into for each section.

It was difficult on both sides due to having to work from a ppt presentation all day. Both from a feedback to the trainer who couldn't see out faces and for ourselves. BUT we were allocated breaks to avoid screen eyes and this was much appreciated. Generally well taught. We were just surprised that a large part of the course involved exam technique. Exam technique was extremely useful. I'm not very good at working and doing homework from PDFs so plan to print off the course work and review that way before the exam.

John kept everyone engaged over the 3 day course and made sure that everyone understood the material before moving on. This is difficult to do via a video conference but was successfully achieved by John.

Very interesting and informative

Taking this course remotely in lockdown proved far more beneficial than I anticipated. I actually think there is a strong argument to take the course this way over classroom based. You take travel and potentially overnight stays out of the equation and the experience is much more relaxed and stress free. You can crack on with homework as soon as the day ends and don't feel too tired to study or revise. My trainer was experienced and articulate enough to deliver the course to a high standard with the slides and a scratchpad to demonstrate. I don't feel I missed out on anything by not doing this in a classroom. I would recommend virtual courses to anyone holding off booking right now due to lockdown.

John was very helpful in explaining everything I needed to learn for the ISTQB exam, he was also very friendly and approachable. I was initially a bit worried about the remote learning, but John made the change from classroom learning to remote learning very easy.

The training course was excellent

Considering it was a virtual course it worked pretty well, still got as much out of it as I would've done in person. It was nice that is was one to one as it went at my pace and I was able to ask questions as and when.

Successfully completed the A4Q foundation certificate training for Selenium (with Python). Thank you TSG Training for an excellent remotely delivered course:

Really enjoyed this course & my objectives were met. I think that the course worked better virtual than previous classroom based ones. There was an initial problem logging in to the course but this was quickly resolved. I would have liked more time experimenting with the tools with the tutor still online to assist if required.

The training was excellent

Very good course, current circumstances aren't great for classroom based learning and would have preferred to be face to face but Rosie did the best she could. Material is of a good quality

Intense and informative.

The course and the associated materials were good. The written accompaniment to the slides were definitely welcome. The traceability between the course content and the syllabus learning objectives were also good and allowed quick lookup of weak areas. I thought the TSG written training questions were average. Some included scenarios and answers which conflicted with real-life project experience and I found it difficult to focus solely on the syllabus reasoning. There was example about developers preparing for a review by translating some technical documents into Chinese, which would never happen. There was another answer about using defect number metrics to track the effectiveness of testing - even when it's commonly known that more or less bugs can't alone tell you whether testing is effective. Learning is easier when clearer examples are provided instead of fuzzy answers which are open to subjectivity.

Course was very good.

Course was very good. However, exams with Proctor Exam was horrible.

Rosie did an excellent job, giving us also the information we needed to successfully complete the examination.

Overall, it was a very pleasant experience and I think John managed the course very well. He set a strong, consistent pace and explained all the content very well as well. I think the course content was a little heavier to understand towards the end of the first day and the first half of the second, especially as I have not had any experience in testing, which made it slightly harder to retain the theory.

The trainer showed that she had the knowledge, but it was a little bit monotone. Some more examples and a little bit richer explanation would have been great.

The course was quite interesting and the extra material was really helpful and adequate.

It was an online course due to the corona lock-down. The presentation was very good and the trainer spoke very clearly and was very friendly. However, there was no interaction between the participants and the trainer. Furthermore, we could not take exercises in teams. Hence my preference is training in a class. In my opinion, online training should be distributed over time. For example, once a week an online course and then prepare a task. The online exam also is not very comfortable. I prefer a written exam. Please in the next online exams allow the use of a notepad or sheet of paper. It's not very convenient to write on an online notepad

I'm very pleased about the course. Instructor was excellent, he explained every bit very clearly. I have passed my ISTQB Foundation Level exam successfully

Although the trainer showed that she had a good knowledge of the course, and tried to make it interesting with comments in between, it was somehow monotone, so sometimes it was difficult to follow the trainer. Some more examples would have been helpful.

The course was very interesting. However I believe that such trainings should be taught with physical presence. It was the first time I had online training, and I realize how much I missed the personal interaction with the trainer, and the communication during the lesson with my colleagues. I know this training was offered via internet due to the situation. I hope the level ISTQB level to be organised in a classroom. Rosie was of course there in order to solve our concerns and questions, but I feel it would be nice if she could see us shaking our head for a "yes" when she was asking questions. Regarding with the exams, personally I disagree with the fact that we were not allowed to have a paper. It was time consuming. Also, it would be better to have a 5-min practice in the exam environment, to see how it behaves. I had many times interruptions due to the demand to refresh the screen share. Extra comment: In homework sample questions, in page 41 the question 55 has a typo. Instead of answer "A", it says "D"

Really superb course, Rosie's style of presenting was perfect for me. The course material was really well produced, it was easy to understand and covered the syllabus well. As a result I was able to prepare for the exam and pass it successfully, and there is so much I have been able to take from the course with a view to implementing in my day to day role as a test manager.

Really superb course, Rosie's style of presenting was perfect for me. The course material was really well produced, it was easy to understand and covered the syllabus well. As a result I was able to prepare for the exam and pass it successfully, and there is so much I have been able to take from the course with a view to implementing in my day to day role as a test manager.

More than good preparation with additional mock test. I think that we were prepared for even more difficult exam questions. Most of the exam questions had already been explained by Rosie during the course.

The course was virtual (because of the Covid-19). However I didn't have any problem connecting to it. John Young is a brilliant trainer, he has examples for everything and his drawing really helps. Thank you John, much appreciated.

Course was very good, but difficult for me to follow as I am deaf in both ears and had difficulty keeping up with what was going on. I depend mainly on text and slides, but suffered some confusion as I did not have context in some situations.

Angelina was very knowledgeable and presented the course with lots of energy and humour.

The course is quite clear, sometimes a bit internet connection issue. The content is quite good

I was very happy with the way the course was presented. By asking everyone questions during the course Angelina made sure we all stayed focused (at lease it worked for me).

Course was excellent. The trainer was energetic and engaging.

The course was informative and the trainer was very good at explaining concepts by way of examples. Some very dry chapters were enhanced by the trainer's approach to tesaching.

Excellent organisation, resources and time management

I did not receive any pre-reading however the trainer Rosie was amazing

Great course - it was interesting with good learning materials. Trainer was great, engaging, fun and very knowledgeable. Would highly recommend

Great course but somewhat challanging working through the course material, jumping around to find questions. Some of the example questions were not clear.

Interesting course, glad I attended it, fills in the gaps of knowledge. I believe it's useful for testing and appropriate to learn

Rosie was very good made it clear and relatable

Rosie explains and teaches very clearly and througly

Our instructor was outstanding! I enjoyed that this course was both self-paced and instructor-paced. We were able to listen to instructor read over the course material while we implemented it at the same time. I appreciate the time the trainer took if you had any questions about anything, he is very knowledgeable in this field. At the end of the course, I feel more confident when it comes to the basics of JavaScript. I would be very interested in a taking the class that comes after this intro course. Thank you!

Very good teacher, explains things thoroughly, also has a good sense of humour. I would recommend this course to my colleagues.

The trainer was excellent and the course was well delivered. However we could have done with a longer timeframe to complete the course.

Trainer was great!! I think there needs to be a separate day for exam and learning days

The trainer was excellent, however we could have more preperation time and study time

Trainer was excellent, would of preferred a longer timescale but this is restricted by KPMG

The teacher was excellent!! Quite a lot of information to process in such a short space of time, a extra day would be preferable.

Trainer was excellent, would of liked the content to be spread over more days.

Training was excellent would of liked more exercises and homework though.

I attended the course to gain knowledge of software / IT Workings / Testing and to gain a qualification in the process. The course met all my objectives and the trainer was excellent

I did an ISTQB Tester Foundation course with TSG and the entire experience was amazing.

I passed the test with a score of 81% which I was really chuffed with as it was a very challenging course and exam, but definitely worth it! I’ve now been on two TSG courses (both with John Young) and Charlie and Laura have both done one each and we have all loved them and had only positive comments to make on them.

I attended this course to progress in my career. The course met my objectives, Our tutor John Young was excellent

Very well explained at a good pace. Fantastic instructor and I hope to be training here again.

Instructor managed to assess the skill level of the classroom and adjust the delivered material in a way the benefited us the most. Perfectly pitched.

I attended this course to grow my testing skills. John taught the lesson in a very useful way to encourage a better understanding.

I took this course to acuire knowledge and skills of model based testing to enhance exisiting test process. I was happy with the pre-course organisation and administration. This course met my objectives which I was very satisifed with. The trainer Angelina was excellent

Angelina is a excellent trainer. The industry expereince that she brings to this course is excellent

I attended this course to learn about the foundation of testing and to become a better tester. I was very satisfied with the course and it met all my objectives. The trainer Angelica was excellent.

It's the most useful experience in my all education process (and I'm saying this after PhD in Physics). All the knowledge served in amazing form with humour. Thank you!

Trainer was excellent. His delivery and interesting diversions were a joy to listen to.

The content delivered by the instructor was succinct and fully understandable. I have enjoyed the course and feel much more competent and confident in programming

I attended this course to obtain my certification in advanced Test Analyst, the course and tutor was excellent

Thoroughly enjoyable course with a lot of detail and explanation. The trainer was also very good at assisting with a few questions where I was trying to look at how I could use certain aspects of what learned into our business when I get back. Can't thank him enough for this.

Great course for those starting out PHP, or those who have experience but simply want to-recap specific areas.

Really enjoyed the course - I found the trainer very helpful - I am looking forward returning to do my Java 1.

Very good introduction course and taught well. Good content and pace.

Really enjoyed the course. I thought the pacing and content were spot on, and the tutor kept it all interesting.

Very engaging course. Practicals great to re-inforce the content. Proof will be the application back on the day job! Thanks

For what I expected this course to be, I was pleasantly surprised with the content and quality of the course, along with the tutoring from the trainer.

Mr Richard's expertise, delivery and knowledge sharing is mind blowing, Lot's of healthy takeaways. Thank you for all your help Richard

The course was challenging and met the training expectations. I have gained a number of skills, knowledge and information about PHP and MYSQL that I didn't fully appreciate before so this course is well worth attending. Excellent training that worked will all the levels of abilities in the group ensuring all candidates were stretched to suite their ability/requirements. Thank you!

I attended this course to fill in my knowledge gap. I was very satisifed with the course which met all my objects. The course tutor was excellent

Great course and very well delivered. The trainer took all the time we needed ad explained everything very clearly so that we see where we were going wrong and also let us have time to talk this through so that we could correct this ourselves.

Rosie has good knowledge of the course material and presenting it however she may need to review the data within the course for presenting and examples as some confusion was caused when she got a little confused about the data.

Angelina was very friendly and approachable, she was happy to answer any queries that I had as we went along. I was initially a bit worried about remote learning, but things went very well. Angelina tried to make the course as interactive as possible, even though I know that it is hard to do this remotely. Thanks Angelina 🙂

The course is very extensive with a lot of reading, but there are alot of classroom exercises that helps with the understanding of the material. My trainer is very helpful and informative. Kept the whole class engaged.

There was a lot of content to learn but I feel John went through it very well and willingly slowed down and went over content until everyone confirmed they understood. Breaks were given at good intervals which helped everyone come back ready to absorb more content

Unfortunately I got the dates of the course wrong. Bernard and Nigel kindly accommodated me. A lot of material that was covered in what I did manage to attend, in a good pace, well explained with great examples.

The course has been informative and has introduced me to new techniques. Not all of these techniques would be relevant to my specific job, but I guess that is the nature of software testing, it could be useful at some point down the line. I felt that the exercises given throughout the course were the main down side to this. The tax related documents and the examples were not best suited to testing, so I felt it confused us learners and also Rosie at some points. Otherwise Rosie is very knowledgeable and has been patient with us throughout the sessions.

I found this online course much better than expected. Content was very thorough and well-presented. John Young gave great explanations to queries throughout. As a trainer he's very patient and willing to get to the bottom of any questions that you have. He's also easy to listen to and understand.

The course was very good, although there was alot things to cover. I would certainly recommend doing the Foundation course before this one, I would have struggled if I hadn't done it beforehand.

Very compressive and well taught

Enjoyed the course and John helped me to understand the trickier parts. only wish I could take his brain whilst doing the exam.

It was good, however, I would expect more practical scenarios of the real world instead of just going through the theory. However, it covers the certification exam, syllabus. But I feel it should cover real world scenario

I was very lucky to have my course 1:1 with the trainer which gave me a great benefit.

I had a virtual course between 18-20 May and really enjoyed it. I had already prepared from a book but John, the trainer, helped me with topics I was not confident in. In my opinion, the course was well structured and interactive enough - we had optimal break times, practiced sample questions, had explaining discussions and Q-A sessions all 3 days. It was better than just reading the book, I understood the material more because of visualising and pointing out the major correlations. I took my exam 2 days after this course and had 90% (probably around 20-25% more than if preparing from the book only)!

The course was delivered online, which places more responsibility on the trainer to deliver the course material. I much prefer a classroom where you're focused, have fewer distractions and engage and interact more. Having said that, I do think John delivered the material (which was dense) clearly, was personable, and ensured we were all had the opportunity to ask questions and debate topics.

Angelina was very engaging and friendly. Explained things well and very happy to go over things that were confusing us. I feel I have learned a lot.

Great trainer. Explain the every bit with the example which really help to understand the concept and always happy to assist.

Very good and informative, thank you

Angelina was an excellent trainer. Given the course is so new and we are one of the first ones to do the exam, she has helped us along the way and given us pointers towards exam techniques, and thoroughly explained any areas we were unsure about. It's always a pleasure to be trained by Angelina.

Very well put together & delivered.

Overall, it was a very pleasant experience and I think John managed the course very well. He set a strong, consistent pace and explained all the content very well as well. I think the course content was a little heavier to understand towards the end of the first day and the first half of the second, especially as I have not had any experience in testing, which made it slightly harder to retain the theory.

The course was quite complex but I felt that John explained everything in a very clear and concise manner so that it was understandable. I am very pleased with the training and the resources that have been given to me, I feel as though I have learnt a huge amount. A lot of this goes to the trainer as he took the time out to answer our questions and give us better examples and techniques for the exam.

Good course in general however I found many of the examples/scenarios had too much ambiguity to allow facilitate a confident answer. One feels you have to come up with an answer which is always based on individual assumptions. Concerned that some of the exam questions have similar issues.

Good overview plenty to learn lots of Fun

The course was virtual (because of the Covid-19). However I didn't have any problem connecting to it. John Young is a brilliant trainer, he has examples for everything and his drawing really helps. Thank you John, much appreciated.

The course content and trainer were good, the course was very intensive and a lot to take in. Due to covid it was delivered virtually, which is not my preferred method of learning, I would have preferred a classroom based course for something as intensive and involved as this course, but understand the reasoning behind this due to the current circumstances. Thanks

I have attended John's courses before I think he is amazing coach. Demonstration of testing tools was very beneficial I think. It's great that we had opportunity to put theory and practice together.

This was a resit of a course taken in 2019however due to lockdown I was unable to sit the exam. The course has been re written and delivered through a series of mind maps and this format is much clearer and I found it easier to understand the concepts. I enjoyed the course this time around and feel much more confident about taking the exam.

Course was excellent, well paced, superb instructor and feel like I learned a lot.

Very good - was able to stay focused and information was explained in a simple and clear way.

Very well structured course with excellent presentation from John. The only shortfall was about the fact that some of the content in the syllabus (About ROI and Estimation ) were not covered and John has been advised that those portions be reworded or removed from the syllabus.

It was easy to follow and the instructor was very friendly and patient. There was a great case study to follow with linked tasks.

I'm very pleased about the course. Instructor was excellent, he explained every bit very clearly. I have passed my ISTQB Foundation Level exam successfully.

Really good, john interacted very well and made it very easy to understand

It was easy to follow and the instructor was very friendly and patient. There was a great case study to follow with linked tasks.

John was engaging and patient. While I know this slightly frustrated one of my colleagues who had no problem keeping up, I could tell that others really appreciated it, as he would make any confusing rationale clear.

I was very pleased with the virtual delivery of this course. The course ran seamlessly and was very well structured. John clearly has high expertise in this area and is very experienced in teaching. His teaching style is great – very supportive and thorough in his explanation of theory and in answering follow up questions. The virtual classes are a good solution to the current restrictions on learning and I would recommend.

The instructor was amazing, cheerful and very relatable. Literally one of the best online courses.

John really was an excellent tutor. Patient, knowledgeable, kind, able to simplify and demonstrate complex subjects with ease. I really think he made all the difference and I feel lucky that he was our tutor. The course itself was very well structured & I felt like I learnt a lot in a short space of time.

Considering it was a virtual course it worked pretty well, still got as much out of it as I would've done in person. It was nice that is was one to one as it went at my pace and I was able to ask questions as and when.

Very good course. Was kept interested throughout the course.

The course was very interesting. However I believe that such trainings should be taught with physical presence. It was the first time I had online training, and I realize how much I missed the personal interaction with the trainer, and the communication during the lesson with my colleagues. I know this training was offered via internet due to the situation. I hope the level ISTQB level to be organised in a classroom. Rosie was of course there in order to solve our concerns and questions, but I feel it would be nice if she could see us shaking our head for a "yes" when she was asking questions. Regarding with the exams, personally I disagree with the fact that we were not allowed to have a paper. It was time consuming. Also, it would be better to have a 5-min practice in the exam environment, to see how it behaves. I had many times interruptions due to the demand to refresh the screen share. Extra comment: In homework sample questions, in page 41 the question 55 has a typo. Instead of answer "A", it says "D"

INTENSIVE COURSE BUT WELL PRESENTED

Even though the training was online, John was able to capture the audience very well, explaining with detail all the subjects and always finding examples for each situation. Also in the questions and exercices every choice was discussed about the correct or not correct answers and sharing some hints how to deal with them. John was always friendly and available to discuss any topic. I would be happy to have him in a next training some day.

I found the course to be very good with great detail. I would definitely say it was worth attending.

Very informative, John was super helpful

I really enjoyed the course - the material was presented excellently and was very thouroughly explained. It was engaging and I felt like it has helped me tremendously in understanding the basics of testing and how to adhere to best practices. Thank you very much, John, for the great experience!

Really good! Doing a remote course is not that easy but John was always there trying to keep people on the same page, applying for interactions and making everything really dynamic. Really appreciated!

Great to learn the basics and fundamentals of software testing

Taking this course remotely in lockdown proved far more beneficial than I anticipated. I actually think there is a strong argument to take the course this way over classroom based. You take travel and potentially overnight stays out of the equation and the experience is much more relaxed and stress free. You can crack on with homework as soon as the day ends and don't feel too tired to study or revise. My trainer was experienced and articulate enough to deliver the course to a high standard with the slides and a scratchpad to demonstrate. I don't feel I missed out on anything by not doing this in a classroom. I would recommend virtual courses to anyone holding off booking right now due to lockdown.

Although I have concerns about an offline course it went well. Also, I like the course materials, it helps me a lot to pass for the exam.

I thought the course was well run and everything was explained thoroughly.

Very good course still felt very crammed but that is the nature of the course. Some the presentation slides could be presented more formally and concisely to take the key messages away. Trainer was very knowledge not only on content but also test conditions. Trainer also had good knowledge in how to tailor the course to our needs.

Very informative, with lots of realistic examples. I feel like I have learnt some useful skills which I can apply to my own workplace, So I definitely gained lots of value from this

Angelina represents both TSG and the ISTQB exceptionally well. I am traditionally a sceptic to courses, but in 3 days I have changed that bias - primarily from the depth of knowledge Angelina imparted during the course. Not only is the course material covered comprehensively, but she delivers it in an interactive way that relates back to our own working environments. Modern testing practise may mean different things to different companies / testers, and it is clear Angelina has experience across the whole testing realm, including the real-world team dynamics which make/break the process. Three days remote could be tough work for most trainees, but the continuous flow of new information, delivered in bitesize chunks kept the momentum / enthusiasm working in the team. I feel this is not an easy task to achieve - and this presents additional value that I have not experienced on other courses / other tutors. As a final note, I feel Angelina is genuinely passionate about testing, and is therefore open to healthy debate on the topic (from challenging students like myself). For those reasons : "Excellent" rating above.

Hard to say since I have not yet taken the exam but I thought the course was very well delivered, the trainer was excellent and friendly.

John was very helpful in explaining everything I needed to learn for the ISTQB exam, he was also very friendly and approachable. I was initially a bit worried about the remote learning, but John made the change from classroom learning to remote learning very easy.

Pros Good preparation with additional mock test. Most of the exam questions had already been explained by Rosie during the course. Cons I fully understand the difficulties of a remote course, however I think that the course should be more interactive. Otherwise, it ends up being boring. For homework and classroom exercises, I would expect that we discussed all of them, regardless of whether we mentioned that we have questions or not.

Paul was so lovely and helpful. He went through the course with good pace and detail and was always willing to help and explain things in more detail

Appreciated having classroom, homework and mock exam exercises. Another mock exam booklet would also be useful to consolidate learning.

It was easy to follow and the instructor was very friendly and patient. The tasks were well laid out and helped to understand the course content better.

It is very informative and allowed you to highlight the areas that you need to study in more detail for the exam. At times we would get lost in the practical that doesn't relate back to the exam

Engaging content but seems like there is a huge amount of it to process in very little time for the examination.

Concise, a little overwhelming but great overall

The course is very well structured and taught well.

I found the course met my ojectives and was very satisfied with the course content. The trainer was excellent

I attended the course to gain certification, I was very happy with the pre-course organisation and administration. The course met all my objectives and I was very satisifed with the course overall.

I attended this course to progress in my career, the environment was conducive to my learning and the course met my objectives well. The course tutor John Young was excellent.

It was really good knowledge session! we started with basics and post 3 days, gibberish language code have started making sense! Thanks!

Excellent course and well delivered.

Fantastic refresher for a new age coder venturing out in the world of code. Explained fully and really helpful in teaching you how to improve your code and learning you great ways to improve. Overall happy with the course.

Really good course. Wish I had booked for the database part of the course as I felt like I really learnt a lot in PHP.

The course was very good at explaining the fundamental principles and filling the gaps in my knowledge. A very good starting point to JavaScript that has provided the foundations and guiding principles that I was after.

An excellent very well taught course. I found the structure and the balance between presenting and practical work to be just right and I believe I have learnt more from the course than I thought I would at the beginning. I believe that doing practical exercises on the course are most important to testing whether you understand what has been presented.

I really enjoyed the course with a very good teacher. He explains in a very clear and simple way and was always available to answer all my questions. The content of the course is very interesting and focused on things that will be very important in the future of the web. Thanks, Imma

I enjoyed your training so much and passed the exam first time

"I thought ISTQB Advanced Security Tester was an excellent course that covered the syllabus well and in an interesting and engaging way. Having one of the authors of the ISTQB syllabus (Randall Rice) present the training content that he personally developed was a great bonus of course, and his enthusiasm for the topic was refreshing. The syllabus and course are a good bridge between the worlds of testing (as taught by ISTQB) and the technical world of penetration testing, without going in to the depths required by a pure security qualification like CISSP. I would certainly be looking to put other people through the course in the future"