Course Overview
We all need to negotiate at times. Sometimes with a suppliers and customers, sometimes with colleagues, our management, or our teams. Fortunately, years of research have led to some key insights into what makes a successful negotiation. Negotiations do not need to be scary, and they do not need to be aggressive.
Simply having a clear idea of what you want to achieve, plus some core techniques for explaining what you need and understanding the other side, can lead to win/ win negotiations that improve relationships and grow business. This practical workshop will share best practice approaches to successful and ethical negotiations. It will cover essential elements of successful negotiations such as: “The negotiator’s dilemma”, The 5-stage framework for negotiations, Fisher’s 7 elements for win/win negotiations, and simple consulting skills that will help you to understand the “the other side” wants. Used together these techniques will help you create profitable, win/win outcomes in a wide variety of negotiation situations. Note: You are welcome to bring a live negotiation scenario to the workshop, in order to build an active plan for achieving a win/win outcome. Please note: Access to relevant materials is provided after the course via a QR code This course is 3.5 hours in duration.Duration
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