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ITIL® 4 Specialist Create, Deliver & Support

Course Duration: 3 days

Book online today or if you need any assistance or help chosing the right course for you, please call our team on 08000 199337 and we will help point you in the right direction.

Virtual

Course Duration: 3 days

From £1,612.80 +Vat
Includes cost of exam
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Classroom

Course Duration: 3 days

From £0.00 +Vat
Includes cost of exam
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Course Overview

The Create, Deliver and Support (CDS) qualification provides you with an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It will also give you an understanding of service performance, service quality and improvement methods. The examination assesses whether you can demonstrate sufficient understanding and application of ITIL® 4 to the creation, delivery and support of services, as described in the CDS syllabus.

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The ITIL® 4 CDS qualification is one of the pre-requisites for the designation of ITIL® 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful, modern IT-enabled services, teams and workflows.

Duration

This is an intensive three-day course that prepares you for the Create , Deliver and Support (CDS) examination.  You need to ensure that you can satisfy the technical requirements that can be found on our website here.

Pre-Requisites

There are two formal prerequisites in order to sit the exam:

  • You must have passed the ITIL® 4 Foundation examination; and
  • You must attend an accredited training course.

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Course dates

Start Date Exam Included Price (excl VAT) Qty  

Frequently asked questions

A Pearson VUE exam voucher enables you to book and sit your exam at your local Pearson VUE testing centre at a time and date convenient to you.  Pearson VUE centres are worldwide, and you will be able to choose the closest testing centre to you. You then go along to the test centre with your photo ID at the specified date and time and you will then take an electronic exam. Your exam voucher will have an expiration date and your exam must be sat before this date as these vouchers cannot be extended.

At TSG Training, we know that preparing for an exam can be a stressful endeavour. That’s why we offer a unique promise to our customers – if you don’t pass your software testing course exam the first time around, you can take one subsequent course at no cost! Exam re-takes are chargeable

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How can we help?

Would you like to know more? Click here to arrange a call back with one of our business development managers. They will be able to discuss the course with you and answer any questions you have.