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ITIL Managing Across the Lifecycle eLearning Expert Status

About the Course

Course Price: From £765

Gain the final 5 credits towards ITIL Expert certification status.

Managing Across the Lifecycle is the final capstone course required to reach ITIL Expert status. The course looks at using ITIL processes and practices across the lifecycle. It includes the application and integration of service management processes and provides skills that can be used to deliver value in your organisation.

Learn to identify and control business and management issues in IT service management, managing the planning and implementation of IT service management, Validate your knowledge across the service lifecycle and assess the value of IT services.

The ITIL Managing Across the Lifecycle course is freestanding, but is also part of the ITIL Expert Program.

Who will this course benefit?

  • Anyone working in Operations/ Live Service, Application Developers and Managers, Technical Authors, Process Authors, Security & Information Assurance Staff and Metrics & Measurement staff.

Course Duration

  • 90 and 150 day courses are available
  • 90 days access costs £765
  • 150 days access costs £825
  • Course duration is 30 hours of study (minimum) and is 4 ITIL Credits

A sample of the course is available here:

Entry Requirements

  • Students wishing to study the Service Operation course should already hold the ITIL Foundation Certificate.


  • 50 multiple choice questions, includes case study. 120 minute duration with a 70% pass mark. Exam can be taken online with a web proctor (with PEOPLECERT). Students must have completed 17 ITIL Credits (2 from Foundation and 15 from Intermediate level study) and have completed the Managing Across the Lifecycle course before requesting their exam voucher.




Course Content:

  • Service Lifecycle Key Concepts
  • Communication and Stakeholder Management
  • Integrating Service Management processes across the lifecycle
  • Managing services across the lifecycle
  • Governance and organisation
  • Measurement
  • Implementing and Improving Service Management


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Course Type: 90 Days Access to course + Online Exam Price (Excl VAT):


Course Type: 150 Days Access to course + Online Exam Price (Excl VAT):



Types of Exams

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