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ITIL 4 Specialist: Create, Deliver and Support eLearning

About the Course

Course Price: From £687


CDS builds on the concepts introduced in ITIL 4 Foundation. It is ideal for IT practitioners and leaders who want to make improvements to their organization’s service management methods, and to the operation of IT-enabled digital products and services.

Course content

  • 11 modules covering an introduction to DevOps, DevOps practices, culture and organisational considerations and DevOps and other frameworks.

Who will this course benefit?

  • IT Operations Manager; Service Desk Manager; Development Managers; Developers; Infrastructure Operations Engineer; Change and Release Manager; Incident Manager; Problem Manager; Service Transition Manager; Application Operations Engineer; Availability Manager; IT Coordinator; Network Systems Administrator; IT Support Manager; Technical Support Engineer; Information Security; Data Center Support Specialist and others

Course Duration

  • 90 and 150 day courses are available
  • 90 days access costs £687
  • 150 days access costs £775
  • Course duration is 18 hours

A sample of the course is available here:

Entry Requirements

  • Candidates must hold the ITIL Foundation Course. The ITIL Foundation is a pre-requisite for anyone wanting to study higher level ITIL courses

Exam

  • Exam duration is 90 minutes, 40 questions with a 70% pass mark (28/40). Students must hold the ITIL 4 Foundation and have completed the course before requesting the exam voucher.

Objectives

 

Modules in this course:

  • Module 1 SVS Key Concepts and Challenges
  • Module 2 – Value Streams for New Services
  • Module 3 – Value Streams for User Support
  • Module 4 – Know how to Create, Deliver and Support Services
  • Module 5 – Course Recap and Exam Preparation

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Select the ITIL 4 Specialist: Create, Deliver and Support eLearning Course

Course TypePriceQty 
Course Type: 90 Days Access to course + Online Exam Price (Excl VAT):

£687.00

Quantity:
Course Type: 150 Days Access to course + Online Exam Price (Excl VAT):

£775.00

Quantity:

Types of Exams

Pearson Vue Voucher Exams

Online Exam

Classroom Exam

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