ITIL® 4 Foundation and ITIL® 4 Direct Plan and Improve Bundle elearning

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From £ 976 +VAT

Course Duration: Self Paced

What's included
Exams & Access to Course

Course Overview

**12 Months Access to this e-Learning Course**
Limited Time Only

The ITIL® 4 Foundation course provides delegates with an extensive introduction to the core concepts of ITIL® 4. It helps your understanding of the ITIL® 4 principles and demonstrates how it can improve an individual’s work and the work of the organisation.

The ITIL® 4 Direct Plan and Improve qualification provides you with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.  It teaches you a practical and strategic method for planning and delivering continual improvement with the necessary agility.

Direct Plan and Improve (DPI) is one of the pre-requisites for the designation of ITIL® 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. It is also a pre-requisite for the designation of ITIL® 4 Strategic Leader, which assesses the candidate’s ability to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success.

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Who will this course benefit?

  • ITSM Managers and aspiring ITSM Managers
  • Individuals working in other parts of “IT” (digital, product, development) with strong interface with service delivery
  • Managers of all levels involved in shaping direction and strategy or developing a continually improving team


  • 12 months online access to our accredited ITIL® 4 Foundation elearning
  • 12 months online access to our accredited ITIL® 4 Direct, Plan and Improve elearning
  • The official ITIL® 4 Foundation manual (digital)
  • The official ITIL® 4 DPI manual (digital)
  • ITIL® 4 Foundation exam: Valid for 12 months from purchase date. Exam must be taken online via remote proctor
  • ITIL® 4 Direct, Plan and Improve exam: Valid for 12 months from purchase date. Exam must be taken online via remote proctor


Digital official manual: You will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to access the digital version of your manual. Please note: There is a 5-year limitation in accessing your eBooks.

Course Duration

The Foundation elearning takes approximately 10-12 hours and the DPI takes approximately 12-14 hours to complete.

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Select the ITIL® 4 Foundation and ITIL® 4 Direct Plan and Improve Bundle elearning Course

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Course Type: 12 Months Access to course + Online Exam Price (excl VAT):


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If you are attending a classroom course, then this will be taken at our many training centres within the UK.
Our London location is Minories London EC3N 1BJ

E-learning is s training, learning, or education delivered online through a computer or any other digital device, where you can work through the course at your own pace.

Online Exams
The remote web proctor solution allows you to take your exams online, using a webcam, microphone and a stable internet connection. You can schedule your exam in advance, at a date and time of your choice. At the agreed time you will connect with a proctor who will invigilate your exam live. View More info here

A Pearson VUE exam voucher
A pearson VUE exam voucher enables you to book and sit your exam at your local Pearson VUE testing centre at a time and date convenient to you.  Pearson VUE centres are worldwide, and you will be able to choose the closest testing centre to you. View More info here

Virtual classroom is like being in a classroom where students gather, except you will be in your home, office, or other place of your choice.

At TSG Training, we know that preparing for an exam can be a stressful endeavour. That’s why we offer a unique promise to our customers – if you don’t pass your software testing course exam the first time around, you can take one subsequent course at no cost! Exam re-takes are chargeable

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