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ITIL® 4 Digital and IT Strategy (DITS) elearning

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Course Overview

Our accredited ITIL® 4 Digital and IT Strategy (DITS) elearning helps prepare you for the DITS examination. The examination assesses whether you can demonstrate the understanding and application of the concepts, methods and principles of DITS as well as information from the related practices.

The ITIL® 4 DITS qualification is one of the required modules for the designation of ITIL® 4 Strategic Leader.

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Who will this course benefit?

This course is for IT leaders and aspiring leaders to help them build and implement effective IT and digital strategy that can tackle digital disruption and drive success.


  • 12 months online access to our accredited ITIL® 4 DITS learning
  • The cost of the ITIL® 4 DITS examination (valid for 12 months from purchase date. Exam must be taken online via remote proctor)
  • The official ITIL® 4 DITS manual (digital)
  • ITIL® 4 DITS exam simulator


Digital official manual: You will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to access the digital version of your manual. Please note: There is a 5-year limitation in accessing your eBook.

Course Duration

This course will take approximately 25-30 hours to complete.

Entry Requirements

  • You must complete accredited training.
  • You must hold the ITIL® 4 Foundation qualification.
  • You must supply evidence confirming a minimum of three years of IT managerial experience.


The ITIL® 4 Strategic Leader Digital & IT Strategy, consists of a two-phased assessment approach:

  1. Practical assessments: You will be prompted throughout different phases of your course to complete four assessments that must be submitted for review by an SME. You must have sign off from all four assessments before you undertake the online exam.
  2. Online exam: Upon completion of the course and passing the practical assignments you will undertake an exam. The exam is taken online via remote proctor in the following format:
    • Multiple choice exam
    • 60-minute duration
    • 70% pass mark (21/30)
    • Closed book

For the online exam you will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to book your online exam at a date and time of your choice after completion of your course and sign off of the four assessments. You are responsible for booking your own online exam. For more information about how to take your exam and the technical requirements.


  • 90-minute duration
  • Closed book
  • 40 questions
  • Pass mark is 70% or higher – a raw score of 28 marks or above


By the end of this learning you will be able to:

  • Demonstrate the use of the ITIL® guiding principles in Digital and IT Strategy decisions and activities.
  • Understand how to leverage digital strategy to react to digital disruption.
  • Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value.
  • Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology.
  • Understand strategic approaches made possible by digital and information technology to achieve customer / market relevance and operational excellence.
  • Understand the risks and opportunities of Digital and IT Strategy.
  • Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy.
  • Understand how to implement a Digital and IT Strategy.


  • Introduction and overview of Digital and IT Strategy
  • Foundation recap
  • Key concepts of digital and IT strategy – Part 1
  • Key concepts of digital and IT strategy – Part 2
  • Key concepts of digital and IT strategy – Part 3
  • Organizational viability – Part 1
  • Organizational viability – Part 2
  • Strategic approaches
  • Financial aspects of strategy
  • Innovation
  • Risk
  • Define and advocate strategy
  • Implementing strategy – Part 1 Organization
  • Implementing strategy – Part 2 Implementing
  • Implementing strategy – Part 3 Assessing success
  • Exam simulator


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Frequently asked questions

A Pearson VUE exam voucher enables you to book and sit your exam at your local Pearson VUE testing centre at a time and date convenient to you.  Pearson VUE centres are worldwide, and you will be able to choose the closest testing centre to you. You then go along to the test centre with your photo ID at the specified date and time and you will then take an electronic exam. Your exam voucher will have an expiration date and your exam must be sat before this date as these vouchers cannot be extended.