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ISTQB Software Testing Foundation Course v4.0

Course Duration: 3 days

Book online today or if you need any assistance or help chosing the right course for you, please call our team on 08000 199337 and we will help point you in the right direction.

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Course Duration: 3 days

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Course Duration: 3 days

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View dates and book

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Course Overview

The ISTQB® Certified Tester Foundation Level (CTFL) certification is the cornerstone of essential testing knowledge that can be applied to real-world scenarios. The syllabus provides a comprehensive understanding of the terminology and concepts used in the testing domain worldwide, making it relevant for all software delivery approaches and practices, including Waterfall, Agile, DevOps, and Continuous Delivery.

This three-day intensive tutor-led course includes exam preparation, revision and the examination a few days later. It is fully- accredited by UKITB on behalf of ISTQB and has been rated SFIAplus level 3 by the BCS

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Who is it for ISTQB Software Testing Foundation Course for?

The ISTQB Certified Tester Foundation Level is principally aimed at anyone directly involved in software testing, who needs to demonstrate practical knowledge of the fundamental concepts, such as testers, test analysts, test engineers, test leads, test consultants, test managers, user acceptance testers and software developers.

This software testing course is also ideal for all those who have an interest in understanding the basic concepts of software testing, and so is additionally appropriate for project managers, quality managers, software development managers, business analysts, IT directors and management consultants.

 About ISTQB and the ‘Certified Tester’ Scheme

ISTQB® was established in 1998 and its Certified Tester scheme has grown to be the leading software testing certification scheme worldwide. ISTQB® continues to strive to meet its vision and mission to support the testing community and promote software quality.
ISTQB® established, and continues to evolve, the internationally recognised Certified Tester scheme which is a portfolio of certifications that develop, extend, and validate testing skills. The scheme is built around syllabi created by a global network of experts, the ISTQB® Glossary, sample exams, and the Testing Body of Knowledge (TBOK).

The Certified Tester Foundation Level certification provides testing professionals with essential terminology and a breadth of knowledge. It is the prerequisite to the other modules within the scheme which offer depth and specialization.

The ‘Certified Tester’ scheme:
• provides a set of professional qualifications widely recognised by employers, customers and peers;
• enables software suppliers to hire and train certified testers and thereby gain commercial advantage over their competitors by advertising their tester recruitment and development policies; and
• enables comparison of testing skills across different countries, testers to move across country borders more easily, and multi-national/international projects to have a common understanding of testing issues.

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Entry Requirements

The entry requirements for the Certified Tester Foundation Level qualification are that the candidate should have a basic working knowledge of IT.

On arrival at the course candidates should have read the provided Syllabus in preparation for the course. The course is intensive and those delegates who have prepared achieve a higher exam success rate.

The Exam

To qualify as an internationally recognised Certified Foundation Level Tester and be issued with an ISTQB® Foundation Level Certificate, delegates must successfully pass the exam:

• The examination consists of a one-hour exam with 40 multiple choice questions.
• It will be a ‘closed book’ examination i.e. no notes or books will be allowed into the examination room.
• Duration of 60 minutes (or 75 minutes for candidates taking examinations that are not in their native language)
• The pass mark is 65% (26 out of 40).

Course Objectives

The Business Outcomes expected of a candidate who has achieved the new Foundation Level certification are as follows:

• Understand what testing is and why it is beneficial
• Understand fundamental concepts of software testing
• Identify the test approach and activities to be implemented depending on the context of testing
• Assess and improve the quality of documentation
• Increase the effectiveness and efficiency of testing
• Align the test process with the software development lifecycle
• Understand test management principles
• Write and communicate clear and understandable defect reports
• Understand the factors that influence the priorities and efforts related to testing
• Work as part of a cross-functional team
• Know risks and benefits related to test automation
• Identify essential skills required for testing
• Understand the impact of risk on testing
• Effectively report on test progress and quality

Syllabus – Key points

• Fundamentals of Testing
• Testing Throughout the Software Development Lifecycle
• Static Testing
• Test Analysis and Design
• Managing the Test Activities
• Test Tools

Next steps/Follow on courses
The Certified Tester Foundation Level certification is the prerequisite to the other modules within the Certified Tester Scheme.
The “Core” stream modules are valid for any technology/ methodology/ application domain and build on the Foundation Level:
• Advanced Test Manager
• Advanced Test Analyst
• Advanced Technical Test Analyst

The “Agile” stream focuses on testing practices specifically for the Agile methodology:
• Advanced Agile Technical Tester

The “Specialist” stream provides a deep dive into areas which may be based on quality characteristics, specific test approaches and test activities, or which cluster testing know-how for certain industry domains:
• Acceptance Testing
• AI Testing
• Mobile Application Testing
• Model-Based Tester
• Security Tester
• Test Automation Engineer

463 reviews for ISTQB Software Testing Foundation Course v4.0

  1. Anonymous –

    John is an amazing trainer. He goes extra mile to explain the topic not just verbally but also visually, which really helps to better understand it.

  2. Anna Ward –

    John was extremely knowledgeable. He had a huge amount of information to cover and ensure that we understood, he delivered it in a way that was easy to follow and explained everything very well. I have learnt an awful lot of new theory/information that will not only help me (hopefully) pass the exam but will give me extra tools to progress in my role.

  3. Kirsten Reynolds –

    Really thorough information from John, really good at explaining complex processes and it really helped my learning! Definitely recommend if you’re doing the ISTQB foundation software testing exam

  4. Oliver Hansen –

    Fantastically led course and I gained a lot of information out of it. It’s all down to me now to process the information and pass the course.

  5. Arnaud Ramgoolam –

    This was an intensive but rather informative course.
    John was knowledgeable and gave much vital information.
    Moreover, he was always keen to answer all the questions we had.
    In summary, I recommend this course to any professional interesting into getting testing.

  6. Marian Marusic –

    John is an amazing trainer. He goes extra mile to explain the topic not just verbally but also visually, which really helps to better understand it.

  7. Kirsten Reynolds –

    Really thorough information from John, really good at explaining complex processes and it really helped my learning! Definitely recommend if you’re doing the ISTQB foundation software testing exam

  8. Oliver Hansen –

    Fantastically led course and I gained a lot of information out of it. It’s all down to me now to process the information and pass the course.

  9. Anna Ward –

    John was extremely knowledgeable. He had a huge amount of information to cover and ensure that we understood, he delivered it in a way that was easy to follow and explained everything very well. I have learnt an awful lot of new theory/information that will not only help me (hopefully) pass the exam but will give me extra tools to progress in my role.

  10. Patrick Rooney | QA Engineer | Trust Payments –

    Rosie was very good at using real-world examples to illustrate her points. Getting us to answer questions from past papers also helped to reinforce our understanding of the material and prepare us for the exam at the same time.

  11. RAVI MAKWAA | SOFTWARE TESTER | CERTARA –

    It was really good course
    informative

  12. Simon Tartiere | Software Test Manager | Continental Engineering Services –

    Overall well prepared and happy with the training. Rosie is experienced on the topic. We had frequent breaks every hour or so which is good but the 45 minutes for lunch would have been better to have an hour.

  13. Apinder Bal | Test Analyst | Office for National Statistics –

    Great Experience, thank you Rosie!

  14. Hussan Waheed | Test Analyst | IBM –

    Simple to the point materials were amazing to learn from

  15. Anonymous –

    The course was very good. Lots of useful information to take on board. A lot to take in, but manageable.
    The tutor was very helpful with any queries raised by candidates, and able to explain everything clearly throughout the course, while able to keep the material interesting and get through the syllabus.

  16. Anonymous –

    First and foremost, your friendly and approachable demeanor has made the learning experience enjoyable and comfortable. Your positive attitude and willingness to engage with the participants have created a supportive environment where everyone feels encouraged to participate and ask questions. It is evident that you genuinely care about our progress and are invested in our learning journey.I greatly appreciate your adherence to the course time and plan

  17. Anonymous –

    Angelina did a fantastic job of highlighting the key points in the syllabus which would have otherwise been very difficult to pick up from reading the material alone. The course was engaging and balanced well across the days. I enjoyed the course and feel like I’m well prepared for the exam.

  18. Anonymous –

    Lovely manner and considerate to prior experience.
    I will recommend.

  19. Anonymous –

    Found the course very informative, bit intense in places but Rosie did stress this would be the case on day 1.

  20. Anonymous –

    The course was very good. Lots of useful information to take on board. A lot to take in, but manageable.
    The tutor was very helpful with any queries raised by candidates, and able to explain everything clearly throughout the course, while able to keep the material interesting and get through the syllabus.

  21. Anonymous –

    First and foremost, your friendly and approachable demeanor has made the learning experience enjoyable and comfortable. Your positive attitude and willingness to engage with the participants have created a supportive environment where everyone feels encouraged to participate and ask questions. It is evident that you genuinely care about our progress and are invested in our learning journey.I greatly appreciate your adherence to the course time and plan

  22. Anonymous –

    Angelina did a fantastic job of highlighting the key points in the syllabus which would have otherwise been very difficult to pick up from reading the material alone. The course was engaging and balanced well across the days. I enjoyed the course and feel like I’m well prepared for the exam.

  23. Anonymous –

    Lovely manner and considerate to prior experience.
    I will recommend.

  24. Anonymous –

    Found the course very informative, bit intense in places but Rosie did stress this would be the case on day 1.

  25. Anonymous –

    I have Dyslexia and ADHD and i found the pace a bit intense, But John has been very accommodating

  26. Anonymous –

    On line was better than I anticipated having only done classroom courses before. Content was useful and worked examples were good.

  27. Anonymous –

    It was really useful.
    John was definitely very clear and concise in his explanations 🙂 Appreciate it!

  28. Anonymous –

    Intense and short

  29. Anonymous –

    The course was very good and covered all areas with John taking time to go over details.

  30. Anonymous –

    John is very thorough and is very knowledgeable

  31. Anonymous –

    I have Dyslexia and ADHD and i found the pace a bit intense, But John has been very accommodating

  32. Anonymous –

    On line was better than I anticipated having only done classroom courses before. Content was useful and worked examples were good.

  33. Anonymous –

    It was really useful.
    John was definitely very clear and concise in his explanations 🙂 Appreciate it!

  34. Anonymous –

    Intense and short

  35. Anonymous –

    The course was very good and covered all areas with John taking time to go over details.

  36. Anonymous –

    John is very thorough and is very knowledgeable

  37. Taylor McNicol | Trainee QA Analyst | Caseware UK –

    Well-delivered and engaging content; presentation was well-prepared and the approach to group learning worked quite well for my learning style. Rosie also did excellent at expressing the importance of the ‘ISTQB mindset’ ahead of the exam – no criticism here.

  38. Mark Frost | Test Analyst | Frontier –

    Very friendly, came across very well spoken. took time to explain when needed.

    only very very small thing that was hard to follow was the on screen drawing, some were fine but others were not, the drawing tool isnt the best so hard to follow.

  39. Trixy Arellano | QA Engineer | Bally’s –

    The course is very interesting and even though I’m already have a background in testing, there’s a lot of things I still didn’t know or aware of.
    It will be helpful I guess if we can have a board where everyone can put their answers

    For the trainer, even though she was sick, she still tried her best to discuss and make the participants involved on the traning course. Since English is not my first language, I just have have a hard time to comprehend or get the topic easy since she spoke fast.

    Overall, great training course for newbies or experienced in software testing!

  40. Holly Pears | UAT Test Lead | Bank of England –

    Angelina was a really patient and thorough course leader. She went through all topics at a great pace considering the size of the group. The course itself is quite in depth.

  41. Swapnil Nandy | Automation Engineer QA | Atradius –

    Very Interactive
    A bit stacked up course but ideally would be great if was 4 day training

  42. Joshua James M. Perocho | Junior Quality Assurance Engineer | Penbrothers –

    Angelina explained the course really well. She was very thorough in explaining everything.

  43. Steve Adams | Senior Test Engineer | Foundry Visionmongers –

    Broken down and challenged at each stage, often asking individuals questions to ensure focus,
    There is still a lot of theory to digest however before next week’s exam which I will need to reinforce

  44. Pol Ureta Canellas | Software Developer | EXCO GmbH –

    I really liked it

  45. Adriano Aru | Software Tester | IBM –

    Very insightful course and presented very well by Angelina.

  46. William Rodgerson | QA tester & Level 3 support | Toca.io –

    I found John Young to be knowledgeable, personable and generally very helpful.

  47. Zoe Dodds | Test Analyst | OVO Energy –

    Although the course has a lot of information John made it easy to understand and relate back to my own role. This will most definitely help me when revising.

  48. Muntaqa Dar | Test Analyst | Samaritans –

    Good trainer and good style of teaching however I am more of a doer so don’t learn very well from just powerpoint slide shows. I have done other courses more hands-on/ interactive where I was actually putting things into practice rather than just listening.

  49. Melissa Martin | Software Test Engineer | TotalMobile –

    The course was very well run, John took the time to explain everything and answered any questions I had.

  50. David Cabell | Quality Assurance Tester | CaseWare –

    Clear and concise delivery of a large amount of information in a short period (Which was very useful!). Digestable and enjoyable.

  51. Rebuzzi Damiano | Software Engineer in test | Moneyfarm –

    The course was very useful and very well explained, even from a non-native English speaker it was very clear and thorough.

  52. Mitchell Kirby | Software Tester | BCS –

    Really great course, loved being able to do it online rather than needing to go to a physical classroom. John was an excellent trainer, really added detail to the slides and the learning resources, was very personable and made the course really interesting.

  53. Nic Joannou| Test Analyst| WTC –

    Well explained and structured, supportive and good at explaining/answering any questions asked.

    Only small suggestion is mapping the content to the K1, K2, K3 criteria as we go through it, or even at the summaries towards the end of each topic/module; although this is intuitive once you retrospectively look back at the criteria and content.

  54. Ami Marshall| Digital Project Manager| Marshalls –

    I thought that my trainer was very good at keeping the group engaged and talking through real life examples of the theory. However, I felt that the slides for the training were far too busy and often very unclear. In my opinion the slides need completely redoing.

  55. Jordan Russell| QA Lead| Totalmobile –

    Content was interesting and was thoroughly covered by the trainer, everything explained in detail in ways that made sense. Gave me plenty of confidence for taking the exam.

  56. karen Prisk| IT development and specialist information analyst | SPS –

    Enjoyed the course found broken down very well and easy to follow.

  57. Sabih Aslam| Test Analyst| Computacenter –

    Very good course but I think it would have been better if it was spread to 5 days instead of 3 with few hours a day to absorb all of the information in. After 2/3 PM, it is quite hard to absorb everything.

  58. Aaron Martin| Software Tester| Totalmobile –

    First day was very intense, but presented really well and all questions asked were fully answered with detailed explanations.

    Could have done with a quick intro into how to use Zoom as wern’t aware what to do when put into the individual rooms. Thought that we’d be invited back however there was an exit button when hovering on screen that took a while to find/become aware of.

  59. Apeksha Patil | QA Engineer | SQA –

    It was very helpful.

  60. Nava Anisetti | Test Manager | Sogeti UK Ltd. –

    It was very interesting, the samples questions are very useful.

  61. Rich Cahill | Calculations Analyst | Abrdn –

    Very detailed, and the trainer was very helpful through out the course.
    Always happy to go through reasons behind the theory and help with the test examples.

  62. Ben Barrett | QA Software Engineer/ QA Software Tester | S2Partnership –

    I have felt like I have been given a great experience in learning the Theory behind being a Certified Tester.
    John was very encouraging and didn’t hesitate to provide further explanation.
    I would recommend TSG Training to anyone wanting to learn the right way!

  63. Paul McGowan | qa engineer | SQA –

    course went into great detail

  64. David Rhys Shingler | Embedded Tester | RARE –

    Very interesting and learnt a lot in a short amount of time, feel prepared for the exam

  65. Chris Barlow | Junior qa engineer | Lumi global –

    Well structured and informative.

  66. Grace Marsey | QA Engineer | Moneybox –

    I thought the days have been well paced and I liked how we did real exam questions at each stage and then went through them methodically.

  67. Hope Busby-Saywood | Test Analyst | Glasswall Solutions –

    Very helpful, with lots of information, and a thorough explanation of exam questions that helped me understand why each option is or isn’t correct. Great experience for my first training course and first online training course. Thank you!

  68. Max McRae Gibson | Test Analyst | LV= –

    Great course run by John! It has been very detailed, and a lot of time and effort has been put in by John. It has been intense, and my only critique would be that it would possibly be better spread over a slightly longer time to take in information.

  69. Pawandeep Singh | Test Engineer | Capgemini –

    Overall very satisfied, the tutor made it easier to acquire the knowledge by going through a mixture of lectures, explanations, questions and answers. All of these were very well explained.

  70. Matthew Colin Cockerell | Senior Software Tester | Lloyds Register –

    Really enjoyed the course especially Rosemary presenting and course management style. There is a lot of content which is understandle, so there isn’t much time for wider debate we fellow course members which is what I was expecting. Perhaps using breakout rooms (MS teams) would improve course member interactions.

  71. Patryk Zmijewski | It Systems Support Adminstrator | Decora –

    Very beneficial and helpful

  72. Dario Guzzetta | Senior Software QA | Lloyd Register –

    Good and dense.

  73. Emma Amess | QA Test Analyst | CaseWare –

    I felt John explained each section in great user friendly details. The explanations helped my understanding. I feel very positive

  74. Prince Agyei Frimpong | Test Analyst | Capgemini –

    Although it was an Intensive course John made it very engaging with his examples and also explained every details properly . Having classroom and homework examples also helped a lot

  75. Vicky Li | Graduate trainee | KPMG LLP UK –

    The course trainer has explained the concept well and has good interactions in the classes.

  76. Dayne Lucas | system support administrator | Decora –

    quite intense and for me feel like i need to revise over again so i can lock in the information. but overall i believe this will help me in my role even if i do not pass the test. trainer was very good.

  77. Callum Nightingale | Software Engineer | Capgemini –

    Very good course

  78. Nikki Dodsworth | Process Expert | Siemens Plc –

    The first time I have completed a remote course and was anxious about how it would work, but the sessions were well structured and organised. John allowed plenty of time for discussion which worked well and made the session interactive with knowledgeable clear explanations

  79. Alexander Hendrick | Apprentice Software Test Engineer | IBM –

    The course content was good and contained a lot of useful information. The trainer spoke clearly and was very helpful. My only issues are that I think the course would be better suited to a 4-5 day course rather than 3 as it did feel like we were rushing through a lot of it. Also, I feel that the way the exam is written is intentionaly misleading as it feels most questions catch you out not on the content but in the language it is written.

  80. krishna kriti | senior test analyst | PWC –

    very helpful.great experience

  81. Jamie MacDonald | Graduate Trainee FS Tech Enablement | KPMG –

    So much to learn in so little time! The inclusion of a concise, very well thought out study guide would go a long way to help.

  82. Anna Funnell | Software Engineer | Capgemini –

    The course was very intense with lots of information over a short time, but the way it was delivered meant I was able to keep up and retain most of the details. The regular breaks helped with processing what we had learnt and made it easier to concentrate on the rest. Questions were explained really well and they weren’t rushed over either.

  83. Tony Fairall | Test Analyst | Central England Co-operative –

    Very intense, some concepts hard to understand, but simply because it was so far from any practical realworld experience I have encountered so far.

  84. Thomas Massey | Apprentice Tester | Northern Ireland Civil Service –

    Very detailed course and learned many valuable skills that I will be able to use on my working day and gives me a good foundation to build on for other courses

  85. Huw Ward | Test Principal | Rare Ltd –

    John was very good at taking the course and teaching us, only issue was it was difficult to read his handwriting at times (which he did upfront apologise for). I think the Exam questions are very tricky for a Foundation course and set out to catch you out more than I would expect for this level. I know you are teaching the course though and not setting the exam.

  86. Rachel Livingston | Developer Technician | HSCNI – BSO –

    Course was good, although I feel as a foundation course it was difficult. I feel you would need to have a good testing background before taking this course compared to other foundation courses I have been on. Rosie was a great trainer although I felt some of the scenarios that Rosie was providing had nothing to do with testing so I found it hard to pair it with a testing environment. I understand the concept just found it harder to see them in testing environments.

  87. Emma Gander | Test Analyst | Aegon –

    Information was clear and well presented. Review of sample questions very beneficial

  88. Pete Carss | Driver QA Engineer | Focusrite Audio –

    Well presented, but sequence of presentation -> mock testing doesn’t suite all learners

  89. Ellen Tebbutt | Junior Test Analyst | Leeds Teaching Hospitals NHS Trust –

    Very well presented considering it was online. Plenty of breaks with consideration for the heaviness of the material. Good prep materials provided.

  90. Sasha Devi-Bangar | Junior Software Test Automation Engineer | Global Inkjet Systems –

    The course was very interesting and everything was explained in a lot of detail, helping me to understand some of the key concepts of testing better. There was also lots of exam practice and detailed explainations of the answers which was also very useful.

  91. Jack Walker | Software Engineer | Capgemini –

    The course ran well and covered the topics in enough detail for me to understand them. For context, I’m a recent graduate and I found the content easier to pick up than some of my colleagues who have been working in the industry for a while now. This is not a reflection on the course so much as on the qualification though.
    Angelina delivered the content at a good pace and allowed plenty of time for discussion/debate.
    Overall I felt it was good.

  92. jamie rolls | software engineer | capgemini –

    The course content was quite heavy, but was broken down well over the 3 days. The course was delivered well and John answered all queries that people raised with integrity.

  93. Scott Varns | Software Engineer | Capgemini –

    Informative and intense, however feel I have learned alot.

  94. Ethan Holland | Software Engineer | Capgemini –

    I think some of the content is quite bloated and there is a lot of information, however the trainer was great and helped the course be interactive and enjoyable.

  95. Sam Henry | Business Systems Tester | Moneybarn –

    Extremely well delivered. Informative. Valuable. Would recommend.

  96. Liam McClelland | Test Analyst | Capgemini –

    The experience was great albeit intense and a lot of information to take in.

    The mixture of lecture and class/homework excercises really does help us to apply what we’ve learnt and to test ourselves.

    The benefit is that our exam is in a few days so provides us enough time to go over what we’ve learnt and to work on areas we may be weaker in.

  97. James Freeman | Software Engineer | Capgemini –

    Enjoyable and engaging course will plenty of helpful advice.

  98. jonathan maillie | Graduate trainee | KPMG –

    A lot to cover but really extremely interesting material that Angelina made much easier to get through in the time alotted

  99. Avra Ghosh | Senior Associate II | PWC –

    The course is very good and the approach to complete in short span of time is perfect.

  100. Sumit Kushwaha | SA | PwC –

    Course content was quite informative

  101. Andy Freeman | Software Engineer | Cap Gemini –

    Good course, well paced and a very knowledgable trainer.

  102. John Dupre | Systems Administrator | Decora Blinds –

    Excellent course, very well delivered, a lot to cover in 3 days.

  103. John Dupre | Systems Administrator | Decora Blinds –

    Excellent course with a lot packed into a short period. Some question examples a little difficult to understand but explanations were very clear.

  104. Paul Emmett | Software Tester (Analyst) | JBA Consulting –

    Very informative, sometimes intense, but an enjoyable experience. John is a good, thorough trainer who takes great care to ensure trainees understand concepts fully and responds to any comments or issues raised.

  105. Arjun Limbu | Test engineer | Trakcel –

    It was helpful to refine on test techniques and process which I have learned so far. Still working on progress with the documentation sections and this course helped.

  106. David Wong | Project Test Lead | Rare LTD –

    I thought John was a very good teacher, always took time to explain things clearly and precisely, and was very patient when required. The actual course felt quite intensive but manageable.

  107. Kirandeep | Kaur | IBM –

    Course content was difficult so having more interactivity instead of a trainer speaking 9 to 5 would be more beneficial.

  108. Samantha Clarke | Test Analyst | BLM –

    I came to this course having already studied the syllabus and an additional book and knew where the gaps in my knowledge were. Rosie has helped to fill in those gaps and has explained things greatly and used examples to show this. She also spent time after day 2 giving me tips/advice which I greatly appreciated. Rosie is very patient with everyone’s different abilities and really knows her stuff. I appreciate the help she has given and would highly recommend her.

  109. Harry Dawes | QA Test Analyst | CaseWare UK –

    It was very informative and even the parts that we were bogged down with theory were made easy to follow & understand.

  110. Adam Jones | Software Architect | Capgemini –

    Trainer was good, well explained and friendly.

    Course was presented well, but covered more than the scope of the testing course I signed up for. I don’t feel like the SDLC, Reviews, etc needed covering in this course and the section on actual test techniques was quite short.

  111. Sam Liu | Graduate Technology Consultant | KPMG –

    The training was interactive and Angelina is really helpful and engaging.

  112. Joshua Smith | Senior validation engineer | Advanced Electronics –

    Rosie did a fantastic job. she was very clear and very informative in the way she explained everything. The course isn’t simple, so explaining everything in detail was a great help. Thanks!

  113. James Thomas Isted | Level 4 Software Tester Apprentice | HMRC –

    Overall the course was good, unfortunately I will have to revise more afterwards due to the way I take in information. For some reason a person reading it out to me just doesn’t stick in my brain. Other than that a great course.

  114. George Stephens | Software Test Apprentice | IBM –

    Overall the course was good despite challenging content. Rosie was helpful, kind and friendly. She gave us frequent breaks and plenty of time to complete the excersises.

    I think a smaller class would enable more interactive activities that would have benefited my learning more than the lecture style learning that had open questions.

  115. Mohammed Hafijour Rahman | Graduate V+V engineer | Northrop Grumman –

    Lovely guy and a great teacher but he asked if we were okay a little too much.

  116. Ian Cook | Tester | Precision –

    In depth & well explained, made sure everyone understood properly before moving on

  117. Sam Reed | Lead Developer | Capgemini –

    I found the course engaging and interesting, i would have preferred fewer words per slide and more breaks to digest. I also found that the length given for the questions during class time was not always proportionate to the effort required for the question. Angelina was a good host and i enjoyed chatting about real life examples.

  118. Ormond Jones | Seniore Quality Assurane Analyst | Merit Software –

    Course, whilst being intensive, was informative and thorough.
    John was patient and explained any items clearly.
    Genreal frustration at some of the exam questions, which I am sure have been mentioned many times before.

  119. Jasvinder Marwaha | Test engineer | Capgemini –

    Course was great, Lot of information to take in limited amount of time. I believe students will benifit if course trainig time could be increased from 3 to 4 days.

  120. Vithuran Mahendran | Graduate Verification and Validation Engineer | Northrop Grumman –

    Great Course!

  121. Max Attwood | Graduate Trainee | KPMG –

    Very well taught course. Lots of content that was present well and consolidated. Having access to past questions and answers makes all the difference. Having access to even more papers could be great for revision.

  122. Yana Baker | Software Enginerr | Capgemini –

    Interesting yet intense course, covers basic disciplines and necessary knowledge required for this field. Overall really enjoyed the experience, with an experienced instructor being able to link in real life situations definitely helped my learning. Sample questions and test exercises helped consolidate the content delivered over the three days. Just need to put the work in now to revise for the exam.

  123. Lewis Surgenor | Software Tester | Capgemini –

    Best course I have taken part on, the material was delivered well and each part was talked through thoroughly and each point was dissected to help us understand the points being made.

    There was a large amount of information being delivered but It was all relevant to our course and my role as a Software Tester so It was a really interesting experience to be a part of. Angelina was a wonderful course leader, very welcoming and helped to explain if I got a question wrong and I really do like for the answer booklets for the practice questions that when it said the right answer, it actually explains WHY the answer is correct and WHY the others are wrong which makes it a lot easier to revise

    The only thing I would want more of is more example exam questions to work through but that is personal for me and the best way that I revise, maybe a kind of “cheat sheet” for the end to help go over as well would help.

  124. Chris Gibbs | Associate Technician | Ordnance Survey –

    Course was well structured and tackles the syllabus. Rosie was a great trainer and made every step as clear as possible

  125. Verbena Biasizzo | Test Engineer | Baillie Gifford –

    The course was intense, but it was well structured (giving enough breaks to restore ourselves). The material to cover was a lot but there was always time to ask questions and stop if something wasn’t clear.

  126. Brad Tyldesley | Software Engineer | Capgemini –

    Course has been great – a lot of information split in to easily digestible chunks. Ran very smoothly and there was a lot of support available on demand throughout.
    My only criticism would be that it felt like there were huge pieces of information between each ask-back on that content, it could be better to add questions in to the actual content itself throughout to help keep engagement and solidify understanding.

  127. Shozab Ahmad | Tech consulting | KPMG –

    Great, past papers are tricky

  128. Sophia Shi | Graduate Trainee-Corps Tech Strategy Consulting | KPMG –

    Angelina is really helpful and patient. She is good at explaining difficult concepts for us and and was trying to make intensive course light and easy:)

  129. Ashwini Todkar | Senior Associate 2 | PwC Kolkata –

    Very informative and helpful

  130. Jessy Sarzosa | graduate trainee – digital consulting | KPMG –

    It was a lot to take in, but the trainer did an amazing job at making it easy to understand and keep us engaged

  131. Abdulkadir Maxamed | Software Engineer | Capgemini –

    Intensive course, extremely well presenter helped break down and understand the material really well.

  132. Harpreet Sunner | Software Engineer | Capgemini –

    Highest detailed and well explained throughout by Angelina. 100% would recommended

  133. Jordan Sayer | Junior QA | Zoopla –

    I find it very difficult because theres a lot of information to take in such a small amount of time

  134. Nick Dando | Test Engineer | CACI –

    The course was good. For me, I would have liked more group exercises and more encouragement for all people to talk/join in. The pace was good, although it is a lot to take in as a new tester

  135. Grzegorz Dzwonnik | Test Analyst | Iforce LTD –

    the course is conducted in a nice and pleasant atmosphere. Rosie paid a lot of attention to any questions.

  136. Matt Fallon | Test Analyst | Capgemini –

    Course & content was all good – Learnt a lot 🙂

  137. Megan Brown | SAP Finance Support and Testing Consultant | Hampshire County Council –

    Interactive course, enthusiastic trainer, had appropriate timed breaks, engaging and answered all questions.

  138. Saheed | | –

    Her training pattern was excellent and very detailed

  139. Mariana Moreno | Systems Delivery Administrator | The Best Connection Group Ltd –

    The course content was very thorough and went into details about all areas of knowledge required. Angelina was excellent. Explained everything very well, answered all questions and took her time with people. Related parts in the course to real life situations to make it more understandable. Give her a pay rise! 🙂

  140. Lorraine O Flaherty | Executive Officer Revenue Commissioners | Revenue Commissioners –

    Angelina was very helpful. She broke the course into easily understood pieces. She gave great examples of reasoning on approaching exam questions and she made time for questions and never made anyone feel rushed.

  141. Roxanne sweeney | | –

    Angelina made the course so interactive and interesting. She is clearly super knowledgeable and her delivery is excellent. I find zoom training can be very boring and she did a great job of making it engaging.

  142. Harry Dawes | QA Test Analyst | Caseware –

    It was very informative and John was very approachable with any questions.

  143. Rogerio Soares | QA engineer | Zego –

    It was a great learning experience from Angelina

  144. Jack Gilman | Software Developer | capgemini –

    Really enjoyable and engaging course from Angelina. Made it interesting and had some fun conversations aside. Well put together slides and great access to resources.

  145. Adrian Gautrey | QA Lead | Trust Payments –

    It was a fun course that even with my experience I was able to learn some new techniques

  146. Nathan Johnson | QA Analyst Apprentice | 9xb –

    Great course, lectures were well thought out with plenty of detail. John was really patient and extremely knowledgable, willing to answer questions in great detail. I feel very prepared for the exam!

  147. Judith Neugebauer | Quality Assurance | stillalive studios –

    The course provided a lot of information even about the upcoming exam.

  148. Megha Rolly | Business Solutions Programmer | Euroclear –

    Thorough and helpful discussion of the syllabus, John went through it logically and it was easy to follow. Doing the questions during the course was really beneficial as well.

  149. Paul Incles|Service Operations Analyst|Rail Delivery Group –

    Great Tutor, Well paced. Many thanks

  150. Lauren Brender|Test Automation Trainee|Caseware UK Ltd –

    Excellently well put together course, and Rosie was a wonderful trainer, answering any and all questions, and came well prepared with the information to help us succeed

  151. William Pawsey|Business Testing Coordinator|Cambridge Asessment –

    The course was useful on information and data with opportunities to apply what was being taught at regular intervals. Struggled to stay engaged due to the number of slides/information being presented, this may be exacerbated due to the course being remote.

  152. Orla Maher|BA|DAFM –

    A lot of material to cover in just 3 days, sample exams appear extremely difficult compared to the course material

  153. Stephen Martin|EO – IMT Development Specialist|Department of Agriculture, Food and the Marine –

    I found the course very interesting and informative. The material was very well presented by the trainer, and the regular exercises and homework activities helped.
    It is also useful to learn the common vernacular of the testing profession, even if it does not entirely match what I am familiar with in my work place.

  154. Ryan Hill|Tester|Merit Software –

    Considering the dense volume of course material I think Rosie did a fantastic job covering the important aspects of the syllabus, I have no problems with her communication and teaching. The course is very dense due to the broad nature of the knowledge it’s trying to provide. Myself coming from an environment where the bulk of these practices are not widely used it’s certainly been a steep learning curve;but very valuable.

  155. Avril Smith|Executive Officer|Department of Agriculture –

    Course was very in-depth and informative.
    The summary slides are very beneficial for recapping on what has been discussed previously.
    A good amount of coursework was included and sufficient time was spent explaining the rationale behind the correct answers.

  156. Harpreet Sunner|Software Engineer|Capgemini –

    Excellent presented and very well explaining throughout the 3 days of training. Contained a lot of detail within testing.

  157. Samuel Green|Software Tester|IBM –

    I thought the instructor was great at explaining concepts in detail without causing information overload. The platform allowed for quick note taking and John used lots of live diagrams and notes to really bring the topics alive.
    There was also a good mix of exercises vs discussion

  158. Samuel Green|Software Tester|IBM –

    I thought the instructor was great at explaining concepts in detail without causing information overload.
    There was enough information to break ratio too, I never felt too overwhelmed but learnt a lot.
    There was also a good mix of exercises vs discussion

  159. Charles Lister|Software Engineer Apprentice|IBM –

    I found that the information on the course was delivered in an extremely comprehensive manner as John’s explanations did well to ensure that points mentioned were explained in a manner for all to understand.

  160. |Softwer Tester Apprentice| –

    The course was really informative, everything was explained in great detail and I found the exercises really useful to put the theory in to pratice. I appreciate that we discussed all the questions after we tried to resolve them. I also found it really useful that John added notes in the presention as we went along and also used the Whiteboard tool to illustrate what he was explaining. The course was nicely structured, the explanations were clear.

  161. Cameron Gough|Software Engineer|Capgemini –

    Really useful to expand my agile knowledge

  162. Brad Smith|Software Engineer|Capgemini –

    I thought everything was presented very well and I feel I’ve learnt a lot, thanks Angelina!

  163. Adam Williams|QA Trader|Derivco –

    Course was very thorough and the numerous mock questions/exercises helped me to understand the syllabus.

  164. Edward Jukes-Jones|Software Developer|Capgemini –

    Great course and learnt a lot from Angelina

  165. Tom Dipple|Software Engineer|Capgemini –

    Angelina was very engaging and was keeping everyone involved an d this really helped in the afternoons when you get tired

  166. Luke Goring|Software Engineer|Capgemini –

    Well run course with plenty of detail and a good experience.

  167. Ellen Venn|Scrum Master/Software Engineer|Capgemini –

    The course was well delivered and structured in a good way. It was highly beneficial for learning about testing and I would recommend this course to peers.

  168. Luke Mason|QA Engineer|Focusrite Audio Engineer Ltd –

    A++, super engaging, regular breaks, nice breakdown of the exam paper. John is a clear and concise teacher that has filled myself with confidence in passing the exam.

  169. Ali Guler|Software Test Engineer Apprentice|IBM –

    I think John did a great job delivering the course itself, explained the topics and the methods very well and it is obvious he has a lot of experience and knowledge regarding software testing. My criticism would be with the ISTQB exam and the questions themselves, but John did his best to explain it to us and help us all understand it.

  170. Manda Gray|Test Analyst|KR Group –

    I found this course excellent. Although I am already an experienced tester, I learned the formal theory behind what I do every day as well as new theories that I do not typically employ in my current position. The course was well paced and the material was presented in a way which was easy to follow and understand.

  171. PAul Donegan|Junior Dev/Tester|Strawberry UK Ltd –

    A dense topic covered clearly and with lots of help. It. Was. Clear

  172. Gupta Gurung|Test Engineer|IDBS –

    Course helped understand many unexplored areas of software testing. Wide range of testing terminologies to get familiar with. Engaging exercises are helpful in checking your understanding as well as prepare for exam type questions.

  173. Sipon Majumder|Associate|PwC SDC, Kolkata –

    Very much Informative and learned a lot of new things about Testing

  174. Souvik Karmakar|Associate|PwC SDC,KOLKATA –

    Very much informative and learn lots of new things from the course.

  175. Sandra Obi|Data and Tech Consultant|KPMG –

    Well presented course material by John with a lot of clarification. Also online course has been beneficial as you save approximately 3 hours for getting ready and travel and feel refreshed at the start of the course.

  176. Oliver Ingleby|Tester|Companies House –

    John was a very engaging, helpful and knowledgeable trainer. He provided real life examples from his career which help bring the subject to life. The regular screen breaks really helped my concentration as did the regular exercises for us to complete.

  177. Madhu Mahadeva|Test Consultant|NEST Corporation –

    Well paced course, trainer was very knowledgeable and friendly.

  178. Konstantina Zioga|software tester| –

    Very informative, better than I thought it was going to be given it was a virtual course.

  179. Karl Gwilliam|IT QA Lead|Deloitte –

    This was a good experience and presented well. It was presented well over Goto as well, it was nice to be at home and not have the stress of having to go to a location for this for sure.

    The content was spot on, although a lot to take it I think with the right amount of revision I should be able to pass the exam.

    I would recommend this course to anyone looking to getting into the testing world for sure. It has opened my eyes as well and made think about whether a career is right for me in testing full time.

  180. Faiz Ahmed|Software Tester|Atheon Analytics –

    Course was good, adequate breaks and detailed content. Using the Online platform was a better experience than i thought it would be

  181. Clara Fordham|Test Analyst|WiggleCRC –

    It was good, great slides! Glad to do it online. Just wish we could request a printed version of the materials.

  182. Anthony Tibbs|Analyst|Old Mutual Wealth / Quilter –

    course was explained well, trainer was excellent

  183. Samiha Akter | Graduate Technology Consultant | KPMG –

    Angelina was amazing at teaching the content – she was interactive, engaging and enthusiast. I believe an improvement for the exam would be to have more K3 questions as application of learning is better.

  184. yusra shabir | grad trainee | kpmg –

    It was really good, there were very hard concepts however angelina took time and care to help anybody and everybody out whilst still being on track for our course. Angelina was always joyful and kept us engaged, even on very hard topics and when we were tired. I found her examples very helpful in explaining topics. Also her experience not only helped us understand the exam sceanrios but also helped understand us what we can expect in real life testing scenarios. Some improvements on the course content is Maybe some videos explaining certain types of concepts in context e.g. amazon company decided to build this app for X, Y, z would have been helpful and we could access that on teh PP slides in our own time. This is because the sessions are not recorded so any examples used/talked about will have disappeared from memory as theres so much content and so many examples. We also had a few technical issues so maybe a better platform for collaboration? Overall I loved the course and learning with Angelina!

  185. Ellie Hindley-Skelt | Graduate Trainee | KPMG –

    there were a lot of technical problems at first but once we moved from go to meetings to teams then it was fine. Would suggest going straight to teams.

  186. Caro Edwards | Consulting Graduate Trainee | KPMG UK –

    Found the content very extensive and questions quite difficult to answer but trainer was helpful and taught us in depth

  187. Cameron Thomley | Technology Consultant | KPMG –

    The course was well delivered but the content itself can be confusing due to the nature of there being a large amount of unfamiliar terminology that feeds into one another. Angelina was brilliant at clarifying confusions however which helped a lot.

  188. Tonna Anyansi | Graduate Trainee | KPMG –

    Angelina covered the relevant information and went through practice questions after every topic. She was great answering questions, and did well making the content digestible.

  189. Alex Stewart | Digital Consultant Grad Trainee | KPMG –

    A lot of content in little time. A very enthusiastic and helpful trainer.

  190. Sofia Melia Castilla | Graduate Trainee | KPMG –

    Trainer explained everything very clearly and enthusiastically. It was a lot of information and syllabus to digest in 4 days but Angelina made it fun and easier to understand. Very good experience overall!

  191. Mohamed Shurfudeen | Project Engineer | Trinity Systems –

    I personally found it hard to understand certain concepts because i have no prior testing experience.

  192. Aleksandra Zmuda | IT Solutions Test Analyst | Clipper Logistics –

    The course met my expectations, highly informative, clearly explained, useful for my current role and carrier path I have chosen. Thank you!

  193. Chelsea Houston | Software Engineer / Test Analyst | Capgemini –

    Very insightful and informative. Trainer kept my attention throughout the whole 3 days. Was happy to help out when we were confused. Hard course with a lot of work needed but well worth it. Learnt a lot of very helpful info. Trainer very friendly and easy to understand and get along with. Looking forward to taking more courses in the future.

  194. Robbie Aitken | Programmer | Euroclear –

    Interesting course, Rosie was a great trainer. Good delivery, kept us engaged, well-paced, also very very patient.

  195. Dylan Anderson | Software Tester Apprentice | RWE Supply and Trading –

    Really good course. Provides plenty of information needed for being a tester, although I think it needs better pacing, so that I can get the info from the course noted for exam revision.

  196. Jon Hardman | Test Analyst | Principality –

    I found Rosie very easy to listen to, very patient, and felt like i could ask questions when I needed. In my personal opinion the syllabus of the course seemed to reference outdated techniques. However Rosie was very good in teaching these. In future I personally would find it better if there was even more engagement e.g. more questions to the group.

  197. Ian Smith | QA Analyst | Principality –

    Course tutor was brill, What was hardest was the way some of the example questions/ISTQB syllabus was written.

  198. Chris Elias | Test Engineer | Principality –

    Rosie was a good tutor – she was very well spoken and explained the syllabus as best as possible. The course seems to be very manual tester focused which was disappointing for me as I mainly work with Test Automation. I found the exam questions have been made deliberately difficult and ambiguous. I feel there was a big focus on boundary/partition testing which I feel is a very small area in software testing these days. Overall I feel this course is a bit outdated for todays modern software development requirements.

  199. Molly Green | Senior Functional Test Analyst | Ocado –

    Rosie was very approachable and patient with the large volumes of questions asked of her, and good at explaining things in a simple way.

  200. Swapnil Kumar | Associate | PwC SDC Kolkata –

    It was very nice throughout. And also how well explained by Richard. Much appreciated.

  201. Harsh Manjhi | Test Analyst (Associate) | PwC –

    It was very informative, i feel all ready for the certification exam and the trainer for this course couldn’t have been better.

  202. Simran Rai | Associate | PwC SDC Kolkata –

    It was very helpful and much needed course for me atleast.

  203. Hyma P R | Senior Associate | PWC –

    Richard explained everything in detail. Deals all the queries with lots of patience.

  204. Arindam Pal | Senior Associate | PwC –

    Training was very informative and provided lots of valuable information and clarifications on Functional Testing. Got the clear understanding on all the testing terminology.

  205. Sarvottam Kumar | Associate | PWC –

    The course was thorough and it covers almost everything.

  206. Andrew Ring | QA Engineer | Virtalis –

    Difficult over GoToMeeting – I would always choose classroom based if possible but time made this necessary. More, shorter breaks – I assume that everybody had to nip away for 5 minute breaks every now and then. I think attempting to get more involvement from the attendees would help?

  207. Morgan O Donnell | System tester | PTSB –

    Alot of content however much of the mock tests are ambiguous. I feel the questions are not very suited to the course material

  208. Paula Jones | BDM | test –

    excellent!

  209. Samadul Islam|Software Test Engineer|IBM –

    The course was to intense for the amount of material against the amount of days and could do with more help for the exam day.

  210. Amanda Jupp | Product Analyst |Trace Solutions –

    This course was very informative.

  211. Jacob McKenzie | Senior Test Analyst |Leeds Teaching Hospitals Trust –

    John cleared the content at a good pace and was very engaging which kept my mind focused on the information.

  212. James Anderson | QA Tester Apprentice |Invotra Limited –

    The course was very interesting and informative, I have learnt many new things in relation to testing and the business usage and approach to it.

  213. Ben Sykes | Test Analyst |NHS –

    Fantastic course. Great level of knowledge from the trainer who explained things clearly and in great detail.

  214. Rebecca Brandon | Automation Engineer |Simplyhealth –

    The course taught me a lot more than expected. I am glad my company sent me on a course rather than me doing self study, because of the sheer amount of content to cover.

  215. Majd Kassawat | Test Lead |OMRON –

    Very clear and straightforward explanation.
    The presentation is interactive enough.
    Workload is well balanced between home and class.

  216. Rebecca Sloane | Test Analyst |NHS –

    Very helpful and clearly presented. Going through examples was really useful for heavy course material. Worked well despite being at home and online.

  217. Stephen Bruce | QA Engineer |Fuel3D –

    John was a very good teacher, explained everything well and set us up perfectly for the exam

  218. Robert Macdonald | Software Test Engineer |IBM –

    We completed a 2 day online introduction to test course, where we listen to a presentation and took part in multiple exercises.

  219. Philippa Hodge | Automation Tester |WTC –

    Very good at keeping people’s attention – much harder online so she did a grand job of that.

  220. Philippa Hodge | Automation Tester |WTC –

    Very good at keeping people’s attention – much harder online so she did a grand job of that.

  221. Patrick Wilson | Test Analyst |IBM –

    Very Informative, a good pace to the course and really good explanations and links to how it will be used in the “Real world”. My only “Even better if”, is if a little more writing on the slides could be done just to explain the slides a little more.

  222. Patrick Wilson|Test Analyst|IBM –

    Very Informative, a good pace to the course and really good explanations and links to how it will be used in the “Real world”. My only “Even better if”, is if a little more writing on the slides could be done just to explain the slides a little more.

  223. Sheila Brogden|Tester|Civil Service –

    Rosie is clearly very knowledgeable about the subject and was able to use lots of real life examples to demonstrate her explanations.

  224. Victoria Blake-Dobell|Software Tester|DNV –

    My trainer was thorough and friendly, and the course provided me with a lot of incredibly useful information and insights.

  225. Adam Compton|Test & Config Analyst|ERS –

    Solid instruction, decent support materials. Impacted slightly (albeit completely understandably) by having it performed remotely, but the trainer did very well considering.

  226. Tony Thomas|Product Delivery Test Analyst|LV Insurance –

    Rosie Sheldon was absolutely fantastic at explaining, making sure you understood if you raised any questions, clear, approachable. It was a pleasure!

  227. Austen Fletcher|Software Tester Trainee|Reallymoving Ltd –

    I felt that Rosie dealt very well with the volume of content, in particular during the first day (which she kindly warned us about).

    I also found it useful that she gave us guidance on the sorts of areas we ought to prioritise learning.

    I found her teaching style engaging, and appreciated the way she brought in personal anecdotes to help us associate the course content with more relatable scenarios, as well as the way she brought up past content to help reinforce it.

  228. Priya Uka|Functional Tester|RCI Financial Services –

    There was a lot of content to learn but I feel John went through it very well and willingly slowed down and went over content until everyone confirmed they understood.
    Breaks were given at good intervals which helped everyone come back ready to absorb more content

  229. Chad Bradshaw|Test Analyst|Elecosoft –

    Very good – was able to stay focused and information was explained in a simple and clear way.

  230. John Smith|Software tester|Apteco Ltd –

    High intensity, a lot of info being delivered. Excellent verbal presentation by tutor.
    Sample questions convoluted and poorly written – not a reflection of TSG or Rosie!
    Very pleased I had someone walking me through the material.
    Rosies ability to explain answers not initially understood didn’t quite hit the mark for me. I was looking for a ‘recipe’ of how to approach the question and quickly decipher it’s meaning. Personally that wasn’t always what I received, and I felt one or two explanations for others failed to offer a different way of saying what was said originally. If there was an area to improve on, then that is the only one I could identify.

  231. Julia Steinberg –

    I really enjoyed the course – the material was presented excellently and was very thouroughly explained. It was engaging and I felt like it has helped me tremendously in understanding the basics of testing and how to adhere to best practices.
    Thank you very much, John, for the great experience!

  232. George SPEDDING|SENIOR TEST MANAGER|MOD –

    INTENSIVE COURSE BUT WELL PRESENTED

  233. Chris Webber|Test Analyst|LV Insurance –

    John really was an excellent tutor. Patient, knowledgeable, kind, able to simplify and demonstrate complex subjects with ease. I really think he made all the difference and I feel lucky that he was our tutor. The course itself was very well structured & I felt like I learnt a lot in a short space of time.

  234. Ramesa Khan|Junior QA Engineer|O2 –

    Really good, john interacted very well and made it very easy to understand

  235. Jim McGrellis|QA & Test|Telefonica UK –

    The course content and trainer were good, the course was very intensive and a lot to take in.

    Due to covid it was delivered virtually, which is not my preferred method of learning, I would have preferred a classroom based course for something as intensive and involved as this course, but understand the reasoning behind this due to the current circumstances. Thanks

  236. Zahra Jaffer|Junior Test Analyst|IRIS Software Group –

    The course was quite complex but I felt that John explained everything in a very clear and concise manner so that it was understandable. I am very pleased with the training and the resources that have been given to me, I feel as though I have learnt a huge amount. A lot of this goes to the trainer as he took the time out to answer our questions and give us better examples and techniques for the exam.

  237. Kumud Ranjan|Associate Manager|Accenture –

    Great trainer. Explain the every bit with the example which really help to understand the concept and always happy to assist.

  238. Wayne Francis|Test Analyst|MHRA –

    Enjoyed the course and John helped me to understand the trickier parts. only wish I could take his brain whilst doing the exam.

  239. Toby Brown|QA Engineer|Telefonica UK –

    I found this online course much better than expected. Content was very thorough and well-presented. John Young gave great explanations to queries throughout. As a trainer he’s very patient and willing to get to the bottom of any questions that you have. He’s also easy to listen to and understand.

  240. Daniel Taylor Jr|V&V Test Engineer|Northrop Grumman Sperry Marine –

    Great content, and very interesting

  241. Lihuan Li|IT Specialist|IBM –

    It was difficult on both sides due to having to work from a ppt presentation all day. Both from a feedback to the trainer who couldn’t see out faces and for ourselves. BUT we were allocated breaks to avoid screen eyes and this was much appreciated. Generally well taught. We were just surprised that a large part of the course involved exam technique. Exam technique was extremely useful. I’m not very good at working and doing homework from PDFs so plan to print off the course work and review that way before the exam.

  242. Ben Poore|Senior Test Analyst|Quilter –

    John kept everyone engaged over the 3 day course and made sure that everyone understood the material before moving on. This is difficult to do via a video conference but was successfully achieved by John.

  243. Kate Brewer-Lee|Test Lead|IBM –

    It was good, but I’d prefer to have it in 4 to 5 days instead of 3. It is a lot of content to cover in only 3 days.

  244. Madelaine Helleur O’Connor | Graduate Data and Technology Consultant | KPMG –

    Paul was so lovely and helpful. He went through the course with good pace and detail and was always willing to help and explain things in more detail

  245. Luke Shuttleworth | Graduate Trainee | KPMG –

    Hard to say since I have not yet taken the exam but I thought the course was very well delivered, the trainer was excellent and friendly.

  246. Emly Hughes | Analyst | KPMG –

    Angelina was very engaging and friendly. Explained things well and very happy to go over things that were confusing us. I feel I have learned a lot.

  247. Chris Pizey | Consultant | KPMG –

    Engaging content but seems like there is a huge amount of it to process in very little time for the examination.

  248. Lucy Briggs | Graduate Trainee | KPMG –

    I thought the course was well run and everything was explained thoroughly.

  249. Sandra Obi | Data and Tech Consultant | KPMG –

    The instructor was amazing, cheerful and very relatable. Literally one of the best online courses.

  250. Thomas Gallagher | Data & Tech Analyst | KPMG –

    Very good course still felt very crammed but that is the nature of the course. Some the presentation slides could be presented more formally and concisely to take the key messages away. Trainer was very knowledge not only on content but also test conditions. Trainer also had good knowledge in how to tailor the course to our needs.

  251. Daniel Taylor Jr |V&V Test Engineer | Northrop Grumman Sperry Marine –

    Great content, and very interesting

  252. Keise Marcelino | Business Analyst | Arum Systems Limited –

    It was good, but I’d prefer to have it in 4 to 5 days instead of 3. It is a lot of content to cover in only 3 days.

  253. Debbie Finister | System Software Tester | British Library –

    Great course and trainer. Because the course was online, it was split into manageable sessions. Plenty on interaction with trainer and participants. It is hard work, but it’s worth it.

  254. Simon Ward|Senior Technical Tester/Manager|Foreign, Commonwealth & Development Office –

    The course was good and Angelina was kind and helpful. I do feel, and I think I speak for everyone on the course is that there is so much to cram in to 3 days, so I think it would be beneficial if it was a day longer, at least.

  255. Rebecca MacPherson|Correspondence Analyst|Quilter –

    Very Intensive but just about hung on!

  256. Nicholas Hammond|Test Analyst|A2Dominion –

    The course was well presented

  257. Sophie Pearson | PTP Business Analyst | Old Mutual Wealth –

    Very informative, John was super helpful

  258. Ali Hussain | Software Test Analyst | HRA –

    I found the course to be very good with great detail. I would definitely say it was worth attending.

  259. Muhammed Rizwan Muhammed Ismail|Test Program Manager|IBM –

    The course was concise and at a good pace for a new tester like myself. I thoroughly enjoyed it and was happy with the level of depth that Angelina was going into for each section.

  260. Mark Cabia-an|Software Test Engineer|Mirada-Medical –

    Lots of extremely valuable information which I can already feel seeping into my mindset and way of working. Course leader was incredibly engaged throughout and there is an impressive amount of information for just three days. I would recommend this to other testers.

  261. Claire Ray|Test Engineer|Sainsburys –

    Course was on lines were engaged and checked understanding well

  262. Ben Poore | Senior Test Analyst | Quilter –

    John kept everyone engaged over the 3 day course and made sure that everyone understood the material before moving on. This is difficult to do via a video conference but was successfully achieved by John.

  263. Louise Hewett | Ux and Test Analyst | Quilter –

    It was difficult on both sides due to having to work from a ppt presentation all day. Both from a feedback to the trainer who couldn’t see out faces and for ourselves. BUT we were allocated breaks to avoid screen eyes and this was much appreciated. Generally well taught. We were just surprised that a large part of the course involved exam technique. Exam technique was extremely useful. I’m not very good at working and doing homework from PDFs so plan to print off the course work and review that way before the exam.

  264. Nicholas Hammond | Test Analyst | A2Dominion –

    The training course was excellent

  265. Will Blakeney | Apprentice Software Tester | HMRC –

    John was very helpful in explaining everything I needed to learn for the ISTQB exam, he was also very friendly and approachable. I was initially a bit worried about the remote learning, but John made the change from classroom learning to remote learning very easy.

  266. Sanchita Das –

    I’m very pleased about the course. Instructor was excellent, he explained every bit very clearly. I have passed my ISTQB Foundation Level exam successfully

  267. ???? TOURSIDOU | IT Consultant | European Dynamics –

    It was an online course due to the corona lock-down. The presentation was very good and the trainer spoke very clearly and was very friendly. However, there was no interaction between the participants and the trainer. Furthermore, we could not take exercises in teams. Hence my preference is training in a class.
    In my opinion, online training should be distributed over time. For example, once a week an online course and then prepare a task. The online exam also is not very comfortable. I prefer a written exam. Please in the next online exams allow the use of a notepad or sheet of paper. It’s not very convenient to write on an online notepad

  268. Eftychia Nalpantidou | Java Developer | European Dynamics –

    The course was quite interesting and the extra material was really helpful and adequate.

  269. Panagiotis Omiliadis | Software Tester | European Dynamics SA –

    The trainer showed that she had the knowledge, but it was a little bit monotone. Some more examples and a little bit richer explanation would have been great.

  270. Pranay Patel | Business Solutions Programmer | Euroclear –

    Overall, it was a very pleasant experience and I think John managed the course very well. He set a strong, consistent pace and explained all the content very well as well. I think the course content was a little heavier to understand towards the end of the first day and the first half of the second, especially as I have not had any experience in testing, which made it slightly harder to retain the theory.

  271. Andreas Zimnas | Senior Software Engineer / Technical Manager | European Dynamics –

    Rosie did an excellent job, giving us also the information we needed to successfully complete the examination.

  272. Stamatis Tzatzakis | Software Tester | European Dynamics –

    Course was very good. However, exams with Proctor Exam was horrible.

  273. Garifalia Koinari | Software Developer | European Dynamics –

    Course was very good.

  274. Konstantina Zioga | Software Tester | European Dynamics SA –

    The course was very interesting. However I believe that such trainings should be taught with physical presence. It was the first time I had online training, and I realize how much I missed the personal interaction with the trainer, and the communication during the lesson with my colleagues. I know this training was offered via internet due to the situation. I hope the level ISTQB level to be organised in a classroom. Rosie was of course there in order to solve our concerns and questions, but I feel it would be nice if she could see us shaking our head for a “yes” when she was asking questions. Regarding with the exams, personally I disagree with the fact that we were not allowed to have a paper. It was time consuming. Also, it would be better to have a 5-min practice in the exam environment, to see how it behaves. I had many times interruptions due to the demand to refresh the screen share.
    Extra comment: In homework sample questions, in page 41 the question 55 has a typo. Instead of answer “A”, it says “D”

  275. Panagiotis Omiliadis | IT Software Tester | European Dynamics SA –

    Although the trainer showed that she had a good knowledge of the course, and tried to make it interesting with comments in between, it was somehow monotone, so sometimes it was difficult to follow the trainer. Some more examples would have been helpful.

  276. Irina Crump –

    The course was virtual (because of the Covid-19). However I didn’t have any problem connecting to it. John Young is a brilliant trainer, he has examples for everything and his drawing really helps. Thank you John, much appreciated.

  277. Megan Agalewatte | Graduate Trainee | KPMG –

    I did not receive any pre-reading however the trainer Rosie was amazing

  278. Daniel Lubarski | Graduate Trainee | KPMG –

    Excellent organisation, resources and time management

  279. Cheryl Wigfall | QA Test Analyst | Switch Studios –

    Rosie explains and teaches very clearly and througly

  280. Hannah Holmes –

    Rosie was very good made it clear and relatable

  281. Andrew Green | Capita –

    Interesting course, glad I attended it, fills in the gaps of knowledge. I believe it’s useful for testing and appropriate to learn

  282. Nicole Anton | Data and Tech Consultant |KPMG –

    The trainer was excellent and the course was well delivered. However we could have done with a longer timeframe to complete the course.

  283. Manisha Arora | Tech Consultant |KPMG –

    The trainer was excellent, however we could have more preperation time and study time

  284. Rebecca Barosi | Graduate Trainee | KPMG –

    Trainer was great!! I think there needs to be a separate day for exam and learning days

  285. Nicola Mcdermott| Graduate Trainee | KPMG –

    Training was excellent would of liked more exercises and homework though.

  286. Ayao Akin| Graduate Trainee | KPMG –

    Trainer was excellent, would of liked the content to be spread over more days.

  287. Kate Hawkins | Graduate Trainee | KPMG –

    The teacher was excellent!! Quite a lot of information to process in such a short space of time, a extra day would be preferable.

  288. Chris Rose | KPMG –

    Trainer was excellent, would of preferred a longer timescale but this is restricted by KPMG

  289. Edward Rainbow | Operations Consultant | Savanta –

    I attended the course to gain knowledge of software / IT Workings / Testing and to gain a qualification in the process. The course met all my objectives and the trainer was excellent

  290. Usman Ali –

    I did an ISTQB Tester Foundation course with TSG and the entire experience was amazing.

  291. Alexandra Gonce | QA | Amelco Ltd –

    I attended this course to learn about the foundation of testing and to become a better tester. I was very satisfied with the course and it met all my objectives. The trainer Angelica was excellent.

  292. Wayne Joseph | QA Analyst | Creative Technologies –

    I attended this course to fill in my knowledge gap. I was very satisifed with the course which met all my objects. The course tutor was excellent

  293. Josh strain| Senior Test Manager|Telefonica UK –

    Great to learn the basics and fundamentals of software testing

  294. Julia Steinberg –

    I really enjoyed the course – the material was presented excellently and was very thouroughly explained. It was engaging and I felt like it has helped me tremendously in understanding the basics of testing and how to adhere to best practices.
    Thank you very much, John, for the great experience!

  295. George SPEDDING| SENIOR TEST MANAGER|MOD –

    INTENSIVE COURSE BUT WELL PRESENTED

  296. Chris“` Webber| Test Analyst|LV Insurance –

    John really was an excellent tutor. Patient, knowledgeable, kind, able to simplify and demonstrate complex subjects with ease. I really think he made all the difference and I feel lucky that he was our tutor. The course itself was very well structured & I felt like I learnt a lot in a short space of time.

  297. Ramesa Khan| Junior QA Engineer|O2 –

    Really good, john interacted very well and made it very easy to understand

  298. Chad Bradshaw| Test Analyst|Elecosoft –

    Very good – was able to stay focused and information was explained in a simple and clear way.

  299. Jim McGrellis| QA & Test|Telefonica UK –

    The course content and trainer were good, the course was very intensive and a lot to take in.

    Due to covid it was delivered virtually, which is not my preferred method of learning, I would have preferred a classroom based course for something as intensive and involved as this course, but understand the reasoning behind this due to the current circumstances. Thanks

  300. Zahra Jaffer| Junior Test Analyst|IRIS Software Group –

    The course was quite complex but I felt that John explained everything in a very clear and concise manner so that it was understandable. I am very pleased with the training and the resources that have been given to me, I feel as though I have learnt a huge amount. A lot of this goes to the trainer as he took the time out to answer our questions and give us better examples and techniques for the exam.

  301. Kumud Ranjan| Associate Manager|Accenture –

    Great trainer. Explain the every bit with the example which really help to understand the concept and always happy to assist.

  302. Wayne Francis| Test Analyst|MHRA –

    Enjoyed the course and John helped me to understand the trickier parts. only wish I could take his brain whilst doing the exam.

  303. Toby Brown| QA Engineer|Telefonica UK –

    I found this online course much better than expected. Content was very thorough and well-presented. John Young gave great explanations to queries throughout. As a trainer he’s very patient and willing to get to the bottom of any questions that you have. He’s also easy to listen to and understand.

  304. Priya Uka| Functional Tester|RCI Financial Services –

    There was a lot of content to learn but I feel John went through it very well and willingly slowed down and went over content until everyone confirmed they understood.
    Breaks were given at good intervals which helped everyone come back ready to absorb more content

  305. Kelly Robinson-McBride| QA Engineer|Iris Software Group –

    Concise, a little overwhelming but great overall

  306. Will Blakeney|Apprentice Software Tester|HMRC –

    Appreciated having classroom, homework and mock exam exercises. Another mock exam booklet would also be useful to consolidate learning.

  307. Thomas Gallagher|Data & Tech Analyst|KPMG –

    John was very helpful in explaining everything I needed to learn for the ISTQB exam, he was also very friendly and approachable. I was initially a bit worried about the remote learning, but John made the change from classroom learning to remote learning very easy.

  308. Sofia Penim|Test Manager|Siemens –

    Very good course still felt very crammed but that is the nature of the course. Some the presentation slides could be presented more formally and concisely to take the key messages away. Trainer was very knowledge not only on content but also test conditions. Trainer also had good knowledge in how to tailor the course to our needs.

  309. Satish Pai|Consultant|CTG UK –

    Very informative, John was super helpful

  310. Robert Gale|QA Manager|Deloitte LLP –

    The instructor was amazing, cheerful and very relatable. Literally one of the best online courses.

  311. Rita Gracio|Business Tester|Siemens –

    I’m very pleased about the course. Instructor was excellent, he explained every bit very clearly. I have passed my ISTQB Foundation Level exam successfully.

  312. Nuno Dias|Senior Business Tester|Siemens –

    Overall, it was a very pleasant experience and I think John managed the course very well. He set a strong, consistent pace and explained all the content very well as well. I think the course content was a little heavier to understand towards the end of the first day and the first half of the second, especially as I have not had any experience in testing, which made it slightly harder to retain the theory.

  313. Maria Antonia Pasculli|project manager| –

    The course is very extensive with a lot of reading, but there are alot of classroom exercises that helps with the understanding of the material.
    My trainer is very helpful and informative. Kept the whole class engaged.

  314. Luis Correia|| –

    Paul was so lovely and helpful. He went through the course with good pace and detail and was always willing to help and explain things in more detail

  315. Lucy Briggs|Graduate Trainee|KPMG –

    Hard to say since I have not yet taken the exam but I thought the course was very well delivered, the trainer was excellent and friendly.

  316. Louisa Costa|Functional Test Analyst|RCI Financial Services –

    I thought the course was well run and everything was explained thoroughly.

  317. Kevin Ayres|Test Manager|Metropolitan Police Service –

    The course was very interesting. However I believe that such trainings should be taught with physical presence. It was the first time I had online training, and I realize how much I missed the personal interaction with the trainer, and the communication during the lesson with my colleagues. I know this training was offered via internet due to the situation. I hope the level ISTQB level to be organised in a classroom. Rosie was of course there in order to solve our concerns and questions, but I feel it would be nice if she could see us shaking our head for a “yes” when she was asking questions. Regarding with the exams, personally I disagree with the fact that we were not allowed to have a paper. It was time consuming. Also, it would be better to have a 5-min practice in the exam environment, to see how it behaves. I had many times interruptions due to the demand to refresh the screen share.
    Extra comment: In homework sample questions, in page 41 the question 55 has a typo. Instead of answer “A”, it says “D”

  318. Kelly Robinson-McBride|QA Engineer|Iris Software Group –

    I was very pleased with the virtual delivery of this course. The course ran seamlessly and was very well structured. John clearly has high expertise in this area and is very experienced in teaching. His teaching style is great – very supportive and thorough in his explanation of theory and in answering follow up questions. The virtual classes are a good solution to the current restrictions on learning and I would recommend.

  319. Idris Khan|Senior QA|Camelot UK –

    The course was virtual (because of the Covid-19). However I didn’t have any problem connecting to it. John Young is a brilliant trainer, he has examples for everything and his drawing really helps. Thank you John, much appreciated.

  320. Emily Hughes|Analyst|KPMG –

    Angelina was very engaging and friendly. Explained things well and very happy to go over things that were confusing us. I feel I have learned a lot.

  321. Chris Pizey|Consultant|KPMG –

    Engaging content but seems like there is a huge amount of it to process in very little time for the examination.

  322. Charalampos Saltsidis|IT Consultant|European Dynamics –

    Pros

    Good preparation with additional mock test.
    Most of the exam questions had already been explained by Rosie during the course.

    Cons

    I fully understand the difficulties of a remote course, however I think that the course should be more interactive. Otherwise, it ends up being boring.
    For homework and classroom exercises, I would expect that we discussed all of them, regardless of whether we mentioned that we have questions or not.

  323. Brian Morris|Automation Engineer|Mirada Medical Ltd –

    Angelina represents both TSG and the ISTQB exceptionally well. I am traditionally a sceptic to courses, but in 3 days I have changed that bias – primarily from the depth of knowledge Angelina imparted during the course. Not only is the course material covered comprehensively, but she delivers it in an interactive way that relates back to our own working environments. Modern testing practise may mean different things to different companies / testers, and it is clear Angelina has experience across the whole testing realm, including the real-world team dynamics which make/break the process. Three days remote could be tough work for most trainees, but the continuous flow of new information, delivered in bitesize chunks kept the momentum / enthusiasm working in the team. I feel this is not an easy task to achieve – and this presents additional value that I have not experienced on other courses / other tutors. As a final note, I feel Angelina is genuinely passionate about testing, and is therefore open to healthy debate on the topic (from challenging students like myself). For those reasons : “Excellent” rating above.

  324. Ali Hussain|Software Test Analyst Level 1|HRA –

    I found the course to be very good with great detail. I would definitely say it was worth attending.

  325. Alex Harman|Product Delivery Analyst|Liverpool Victoria –

    Very good course. Was kept interested throughout the course.

  326. Alex Snow|Assistant Test Team Manager|Old Mutual Wealth/Quilter –

    John was engaging and patient. While I know this slightly frustrated one of my colleagues who had no problem keeping up, I could tell that others really appreciated it, as he would make any confusing rationale clear.

  327. Matthew Workman | Tester | Living Map –

    I found the course met my ojectives and was very satisfied with the course content. The trainer was excellent

  328. Dhivya Thiruginanam | Testing Specialist | RBS –

    I attended the course to gain certification, I was very happy with the pre-course organisation and administration. The course met all my objectives and I was very satisifed with the course overall.

  329. Anonymous –

    The trainer was helpful in terms of how to approach questions, broken down complex items.

  330. Anonymous –

    She made it very interesting by engaging all of us and relating it to our practical day-to-day scenario. Absolutely satisfied with the course learning.

  331. Anonymous –

    Second time taking the course, as I just missed the pass mark on my exam. Angelina is very knowledgeable, friendly and made me understand things that I previously didn’t. She took some time out to make some questions up to help me which I really appreciated.

  332. Anonymous –

    Really informative. Well paced. Interactive – Enjoyed the snippets of Angelina’s experience which she shared throughout

  333. Anonymous –

    Angelina was amazing. Extremely knowledgeable, knew how to break down complex topics and ensured it was interactive. My only surprise was that she didn’t have her camera on and also didn’t ask the delegates to turn theirs on as well. This makes it really hard to follow and very impersonal. We are so used to being virtual that I would expect cameras turned on as standard. Of course you can’t force delegates, however, at the very least I would expect the trainer to be on.

  334. Anonymous –

    The course was quite intense (theory wise) with a lot of new words being thrown at me – but after raising this was my weakness Angelina mentioned ways of reading and testing my knowledge (and double checking the syllabus).

    She was fun and friendly throughout the 3 days and I have learnt a lot.

  335. Anonymous –

    Very informative and very well presented.

  336. Anonymous –

    John was very good. I felt he could have asked closed questions of individuals to check understanding rather than ‘are we all ok?’ or ‘do we all understand?’ though. I found that despite it being a Foundation course, I was the minority in the group of those who were not already working as testers/similar and this severely impacted on my ability to relate to the content and grasp the concepts at the rate the course seemingly expected. The syllabus also seemed place little emphasis on laying a general, introductory-level foundation of the various types of testing, etc and instead spent a disproportionate amount of time focusing on reporting techniques that appeared hugely theoretical, somewhat antiquated and likely to only be utilised by those few in very large corporates.

  337. Anonymous –

    Very well lead course, John was very clear, and created a positive learning environment. Well structured course with good walkthroughs of in class examples and debriefing of sample exam questions.

  338. Anonymous –

    A brilliantly executed course by a man who really knows his stuff but thee is so much information to take in!

  339. Anonymous –

    Very informative, knowledgeable, friendly and helpful. John explained everything with his notes and annotations

  340. Anonymous –

    Fantastic work by John. Very detailed and meaningful explanations.

  341. Anonymous –

    Awesome course material

  342. Anonymous –

    Intense but very useful

  343. Anonymous –

    John was useful, well rounded at explaining and had many examples up his sleeve to use to explain concepts and examples.
    He took time to listen to why we as a group answered some questions incorrectly, and was friendly and jovial throughout what is quite literally a very material intensive 3 days cram course!

  344. Anonymous –

    John was really excellent, one of the best trainers I have done a course with. He is extremely knowledgeable and enthusiastic even after several days of the course.

  345. Anonymous –

    Very friendly and professional trainer

  346. Anonymous –

    Very thorough. well spaced out with breaks

  347. Anonymous –

    Was good but did not stick to scheduled times.

  348. Anonymous –

    It was a 3 day training course and our trainer Ms Angelina really explained the topics very well.
    At the end of each topic she checked our knowledge to make sure we are following and also kept the session very interactive and engaging. I will really like to join another course with her as a trainer.

    Thanks
    Sree

  349. Anonymous –

    Although the syllabus was hard to follow for me personally the trainer did a great job and getting me through it all. I’m not feeling overly confident for the test but fingers crossed a lot more revision between now and then will get me over the line. Thanks

  350. Anonymous –

    Angelina is an excellent trainer, obviously very experienced both in the subject being covered and teaching it. She constantly sought to engage the delegates, to ensure we were all absorbing the course material. I was extremely impressed with her conduct.

    However, I do think the course maybe needs an extra day of learning. We were covering a lot of terminology and concepts and were in some areas forced to go quickly through things. And we only had time for a 45 minute lunch break, which I felt could be an hour if we had another day to work with!

  351. Anonymous –

    It was good to know lots of terms , which is new to me

  352. Anonymous –

    It was a really insightful and helpful session. Overall great course to gather more knowledge for the ISTQB exam. Well Explained. Thank you!

  353. Anonymous –

    Very good training and will recommend to others.

  354. Anonymous –

    With all the information been well explain and useful I found it very stressful to study for 8 hours and process all the new data.
    Also I would love to have more practice with exam questions and similar quizzes, since I took lots of those myself to be better prepared for exam (and also to let the course information sink properly).

    I also found that trainer skipped some parts of presentation and led the course her own way, which made me feel like some course pieces are not actual and valid anymore.

    To sum up I’m really satisfied with the course and would definitely recommend it to others. Maybe questions I have are just mine own misunderstandings (came from my QA experience).

  355. Anonymous –

    This was the first instructor-led classroom course I have done for quite some time and it really was well worth the wait. John is an extremely versatile and capable trainer and nothing was too much trouble for him throughout the course. I would sincerely recommend TSG Training and would doubly recommend John Young as a trainer. Excellent overall!

  356. Anonymous –

    It was well delivered and covered about the right depth, at the right tempo. 11/11 have passed the exam so far (with one more to take it on Monday)

  357. Anonymous –

    Angelina explained the details of the course very well.

  358. Anonymous –

    The training did not provide techniques on how to answer the questions.

  359. Anonymous –

    It was a very rewarding course to take, Angelina was very helpful and detailed when explaining each part of the course. Couldn’t have asked for a better trainer.

  360. Anonymous –

    In depth and informative. However, exam questions are shocking in their language use and understandability

  361. Anonymous –

    The course (when using the full 3 days) was a good length for the training being provided. Any less would have been too much in such a short time.

  362. Anonymous –

    The course was ran really well, Angelina knows her stuff, I’m just not 100% sure on how a lot of the syllabus is worded, I feel like it tested my word play skills rather than informing me of the actual QA knowledge, I guess we will see for definite after taking the exam.

  363. Anonymous –

    The trainer was helpful in terms of how to approach questions, broken down complex items.

  364. Anonymous –

    She made it very interesting by engaging all of us and relating it to our practical day-to-day scenario. Absolutely satisfied with the course learning.

  365. Anonymous –

    Second time taking the course, as I just missed the pass mark on my exam. Angelina is very knowledgeable, friendly and made me understand things that I previously didn’t. She took some time out to make some questions up to help me which I really appreciated.

  366. Anonymous –

    Really informative. Well paced. Interactive – Enjoyed the snippets of Angelina’s experience which she shared throughout

  367. Anonymous –

    Angelina was amazing. Extremely knowledgeable, knew how to break down complex topics and ensured it was interactive. My only surprise was that she didn’t have her camera on and also didn’t ask the delegates to turn theirs on as well. This makes it really hard to follow and very impersonal. We are so used to being virtual that I would expect cameras turned on as standard. Of course you can’t force delegates, however, at the very least I would expect the trainer to be on.

  368. Anonymous –

    The course was quite intense (theory wise) with a lot of new words being thrown at me – but after raising this was my weakness Angelina mentioned ways of reading and testing my knowledge (and double checking the syllabus).

    She was fun and friendly throughout the 3 days and I have learnt a lot.

  369. Anonymous –

    Very informative and very well presented.

  370. Anonymous –

    John was very good. I felt he could have asked closed questions of individuals to check understanding rather than ‘are we all ok?’ or ‘do we all understand?’ though. I found that despite it being a Foundation course, I was the minority in the group of those who were not already working as testers/similar and this severely impacted on my ability to relate to the content and grasp the concepts at the rate the course seemingly expected. The syllabus also seemed place little emphasis on laying a general, introductory-level foundation of the various types of testing, etc and instead spent a disproportionate amount of time focusing on reporting techniques that appeared hugely theoretical, somewhat antiquated and likely to only be utilised by those few in very large corporates.

  371. Anonymous –

    Very well lead course, John was very clear, and created a positive learning environment. Well structured course with good walkthroughs of in class examples and debriefing of sample exam questions.

  372. Anonymous –

    A brilliantly executed course by a man who really knows his stuff but thee is so much information to take in!

  373. Anonymous –

    Very informative, knowledgeable, friendly and helpful. John explained everything with his notes and annotations

  374. Anonymous –

    Fantastic work by John. Very detailed and meaningful explanations.

  375. Anonymous –

    Awesome course material

  376. Anonymous –

    Intense but very useful

  377. Anonymous –

    John was useful, well rounded at explaining and had many examples up his sleeve to use to explain concepts and examples.
    He took time to listen to why we as a group answered some questions incorrectly, and was friendly and jovial throughout what is quite literally a very material intensive 3 days cram course!

  378. Anonymous –

    John was really excellent, one of the best trainers I have done a course with. He is extremely knowledgeable and enthusiastic even after several days of the course.

  379. Anonymous –

    Very friendly and professional trainer

  380. Anonymous –

    Very thorough. well spaced out with breaks

  381. Anonymous –

    Was good but did not stick to scheduled times.

  382. Anonymous –

    It was a 3 day training course and our trainer Ms Angelina really explained the topics very well.
    At the end of each topic she checked our knowledge to make sure we are following and also kept the session very interactive and engaging. I will really like to join another course with her as a trainer.

    Thanks
    Sree

  383. Anonymous –

    Although the syllabus was hard to follow for me personally the trainer did a great job and getting me through it all. I’m not feeling overly confident for the test but fingers crossed a lot more revision between now and then will get me over the line. Thanks

  384. Anonymous –

    Angelina is an excellent trainer, obviously very experienced both in the subject being covered and teaching it. She constantly sought to engage the delegates, to ensure we were all absorbing the course material. I was extremely impressed with her conduct.

    However, I do think the course maybe needs an extra day of learning. We were covering a lot of terminology and concepts and were in some areas forced to go quickly through things. And we only had time for a 45 minute lunch break, which I felt could be an hour if we had another day to work with!

  385. Anonymous –

    It was good to know lots of terms , which is new to me

  386. Anonymous –

    It was a really insightful and helpful session. Overall great course to gather more knowledge for the ISTQB exam. Well Explained. Thank you!

  387. Anonymous –

    Very good training and will recommend to others.

  388. Anonymous –

    With all the information been well explain and useful I found it very stressful to study for 8 hours and process all the new data.
    Also I would love to have more practice with exam questions and similar quizzes, since I took lots of those myself to be better prepared for exam (and also to let the course information sink properly).

    I also found that trainer skipped some parts of presentation and led the course her own way, which made me feel like some course pieces are not actual and valid anymore.

    To sum up I’m really satisfied with the course and would definitely recommend it to others. Maybe questions I have are just mine own misunderstandings (came from my QA experience).

  389. Anonymous –

    This was the first instructor-led classroom course I have done for quite some time and it really was well worth the wait. John is an extremely versatile and capable trainer and nothing was too much trouble for him throughout the course. I would sincerely recommend TSG Training and would doubly recommend John Young as a trainer. Excellent overall!

  390. Anonymous –

    It was well delivered and covered about the right depth, at the right tempo. 11/11 have passed the exam so far (with one more to take it on Monday)

  391. Anonymous –

    Angelina explained the details of the course very well.

  392. Anonymous –

    The training did not provide techniques on how to answer the questions.

  393. Anonymous –

    It was a very rewarding course to take, Angelina was very helpful and detailed when explaining each part of the course. Couldn’t have asked for a better trainer.

  394. Anonymous –

    In depth and informative. However, exam questions are shocking in their language use and understandability

  395. Anonymous –

    The course (when using the full 3 days) was a good length for the training being provided. Any less would have been too much in such a short time.

  396. Anonymous –

    The course was ran really well, Angelina knows her stuff, I’m just not 100% sure on how a lot of the syllabus is worded, I feel like it tested my word play skills rather than informing me of the actual QA knowledge, I guess we will see for definite after taking the exam.

  397. Kelly Pygott | Analytics Test Analysis | MHR –

    Really good course, very interactive! The course tutor happily answered all questions raised and walk through areas which seemed to be problematic.

  398. Poornendulal Venugopalan | Principal Consultant | Capgemini –

    Very clear and very detailed instruction. Perfect content delivery. Thank you so much.

  399. | | –

    It was a lot of material that was covered very quickly but the support and the ability to go through example questions was very helpful.

  400. Catherine Gould | Senior Test Analyst | Mission Marketing Group –

    Really useful, interactive and well run course

  401. Daniel Murphy | Business Analyst | Trace Solutions –

    Very interactive and a lot of content covered

  402. Gauri | Kaza | Barnett Waddingham –

    Would be good if it was 4 day course

  403. Jennifer Price | Test Analyst | New Look –

    I think Rosie did a great job of explaining the course material and making it engaging with relevant examples.

  404. Nicole (Nicki) Jackson | Test Lead | New Look –

    The course was good, but I felt if day 3 was on day 1, that would have been a better as it was less to remember. Days 1 and 2 I found intensive to remember and day 3 wasn’t so much, but that’s just me personally.

  405. Luke Waite | Test Analyst | New Look –

    Well presented with good examples and practice questions, in particular the practice questions were really helpful to apply what we learned in the previous section

  406. Vidhya Ethiraj | Test Analyst | Capgemini –

    Very interactive and the concept was thought from basic to in depth. Well planned and received all the course materials well before.

  407. Juliet Reed | Test Analyst | Office for National Statistics –

    The course was presented well with good clear content on the power slides. Angelina’s delivery of the course was very clear and was presented in a jovial and professional way and managed to get good participation from all the attendees.

  408. Nirojan Yogeswaran | Tester | Capgemini –

    Course was presented in a very understandable manner, with Angelina making sure everyone understood the material. The Summaries and Excercises furthermore supplemented the course very well. Thoroughly enjoyed it and most important of all, I feel I am in a better place to pass the exam.

  409. James Butchart | QA Engineer | Foundry –

    The course was intense but Angelina made it as entertaining as possible and kept me engaged.

  410. Iain Stanley | Test Analyst | Capgemini –

    Very informative and broken into understandable (and logical) chunks, taken at a very good pace. Trainer was helpful, and answered any questions from the class as and when required.

  411. Matthew Rogers | Test Engineer | Capgemini –

    Course was fantastic, teacher was very enthusiastic and took time to carefully explain.

  412. William Dambe | Junior Analyst Developer | Northern Care Alliance NHS Foundation Trust –

    Angelina was clearly very knowledgeable, and the course material was interesting and relevant to my work.

    At times, it did feel like subjects could have been covered in more depth, but given the limited time available the balance was probably about right for an introductory course.

  413. Richard Alston | eForm Developer | Lancashire Teaching Hospitals –

    This was my first look at formal software testing approaches/techniques. Whilst some of the course was a bit too in-depth for the low code platform I use, there were many aspects which I found useful. Testing is something I have already been doing but with no formal structure, so it was good to see that I was already following the correct methodology but also to learn a lot more about the techniques used and to learn some new/alternative techniques.

  414. Susan Lythgoe | EPR Project Manager | Blackpool Teaching Hospitals NHS Foundation Trust –

    Angelina was very knowledgeable and engaging. She encourage lots of discussion amongst the group helping us translate what we were learning into our real life scenarios. It was a really enjoyable course and very interesting.

  415. James Thorniley | Quality Assurance Officer | LSCFT NHS –

    Angelina was very friendly and informative; I’ve come away with a lot more knowledge on testing than I did before.

  416. Jason Watts | Information Manager | MLCSU – NHS –

    A compehensive introduction to testing. Although a lot of material to cram in to a single session.

  417. Chris Calderbank | NCA Child Health System Development, Training & Testing Lead | Northern Care Alliance NHS Group –

    Excellent knowledge shown by trainer detailed explanations but was able to simplify for those who didn’t understand.

  418. William Lugsden | Software Development Support Analysis | LTHTR (NHS) –

    The course was very informative and presented very professionally.

  419. Nathan Gray | Systems Test Engineer | ASMPT SMT UK Limited –

    Lots of information, but very well delivered. Good pace. Regular breaks to digest. Good amount of example and homework questions with follow-up debrief.

  420. Jordan Higson | Test Analyst | Capgemini –

    It is a long course and I imagine doing it alone would get tedious so having someone like John able to explain and demonstrate made it easier to digest

  421. Luke Fletcher | Software QA Specialist | Nextbase –

    I found John to be very informative and helpful in not only explaining why something was correct but also why other things weren’t correct.

  422. Harvinder Bedi | Test Analyst Consultant | Capgemini –

    Course was taught extremely well in a lot of detail with many examples. John was very helpful and explained all the content thoroughly and effectively. I have learnt a lot from the past 3 days and would like to thank John again for all the support.

  423. Steve Adams | Test Engineer | Foundry Visionmongers –

    Clearly laid out, all resources are easy to access.
    John clearly has the experience to answer our questions and pace the breaks!

  424. Jodie Hooper | Junior Test Analyst | OVO Energy –

    The course itself was taken really well by John – John presented all information thoroughly and clearly and was very attentive to supporting everyone’s learning needs, and allowing space for questions.

  425. Kate Nettell | IT Trainee | Ordnance Survey –

    Very well paced and thorough with friendly helpful advice and tips – extremely good 🙂

  426. Erik Dulay | Senior Quality Assurance Engineer | Hoegh –

    Richard is good in explaining and giving examples to the concepts being discussed. Not sure if he will give tips on what to focus on for the certification exam towards the end of the training . If he will then my rating would already be 5 stars!

  427. Patricia Eugenio | IT Automation Tester | Hoegh Autoliners –

    The slides are a bit too busy, thankfully Richard was drawing different diagrams to help understanding.

  428. Rob Welsh | KPMG – Technology Consultant | KPMG –

    Rosie was very good trainer but course was very slow and sometimes felt a little repetitive. We had internal KPMG training last week that was meant to build on this course (rather than precede it) so that timetable error may account for the slow pace.

  429. Mina | Graduate Trainne | KPMG –

    Rosie is a great instructor; she clarified my questions and made many analogies which helped me understand testing better.

  430. Daniil Ivanov | Junior Test Automation Engineer | Global Inkjet Systems Ltd –

    A lot of useful information. I felt comfortable in asking questions throughout the course. Fantastic Trainer

  431. JANARANJANI MURUGANANDAM | Test Analyst | Capgemini –

    Good explanation and the session was going interactively.

  432. Chika Ike | Test Analyst | WTC –

    Good content coverage. Excellent communication and a very interactive session.

  433. Karen Graham | Tester | Total Mobile –

    Very informative course. There is a lot to take in.

  434. Jobin Cheruparambil | Programme Test Manager | Sogeti –

    The trainer was very knowledgeable and patient.
    She went through the course material with examples and I did not feel rushed.
    She kept the course interactive and made sure everyone was engaged.

  435. Natalie Brett | Associate technician | Ordnance Survey –

    Angelina is an excellent trainer, she gives very comprehensive and understandable explanations and is very welcoming of any questions. She is good at engaging with the people on the course and obviously has a lot of experience in software testing.

  436. Stewart Benson | Embedded Tester | Rare Ltd –

    Well laid out, cut out into good chunks and well explained throughout.

  437. Mark | Test Analyst | Frontier Agriculture Ltd –

    Very helpful, took the time to explain things when you were not quite sure.

  438. Mahit Ashit | Test Engineer | Capgemini –

    Course was good, I found that you needed a bit of knowledge of some words before taking it but I think I handled it well.

  439. Tessa Atkinson – van Veen | QA Manager | Lumi Global –

    Lot’s of information but most of it was very well explained by Angelina. She brought in relatable examples to make the material easier to understand

  440. Kumarappan Chidambaram | Test Environment Manager | Sogeti-Capgemini –

    It was a good training course with detailed information

  441. Alice Maghie | QA Test Analyst | Caseware –

    I think the course was appropriate. If the course had been done in a shorter time (as it has been said it used to be), I think it would have been too rushed and not given adequate time to prepare for the exam.

  442. Ian Plummer | QA | Trust Payments Ltd –

    Great course, well presented, loads of examples

  443. Tracey McVean | Sr QA Engineer | Moody’s Analytics –

    While it contained a lot of information to digest in a short period of time Angelina was very good at breaking it down and making it less daunting.

  444. Pavani Orra | Senior Test Analyst | –

    Good training course to refresh my testing basics

  445. Shripriya Poomandalam | Test Manager | Sogeti UK –

    The course material was really good and easy to read. Angelina made it interesting all 3 days and we had a real interactive session. The examples used were from real world and so easily relatable. Timing was perfect and practice papers were highly helpful. Hoping to make the best out of this.

  446. Michael Edwards | Software Tester | Capgemini –

    Well paced and explained, very friendly

  447. David Renner | Test Analyst | Euroclear –

    It was done at a good pace, with the collaborative exercises helping hugely with understanding of the syllabus content and any confusion with it.

  448. Daniel | Junior QA Engineer | Trust Payments Ltd –

    Very good course and the instructor was very good at presenting.

  449. Andrew Pease | Software Test Lead | Ikon Science –

    The course was excellent. I found it extremely useful and I have taken away very valuable information from it. The course instructor made the course enjoyable and was very good at explaining things in a way which was easy to understand.

  450. Mert Sahindogan | Games QA Engineer | Bally’s Interactive –

    She was very helpful and she explained everything really detailed and clean. I was happy with the instructor.

  451. Charukshi Wijesinghe | Graduate test engineer | Refeyn Ltd –

    Anjelina is a great coach and she explained the modules very clearly

  452. Yukimi Nishiguchi| Functional Test Analysis| Ocado –

    Very good course and easy to understand.

  453. Andrew Cummins| QA Test Automation Engineer| TotalMobile –

    Really insightful, will definitely improve the way i go about testing in my day to day

  454. Christine Milne| Actuarial Modelling Quality Analyst| Hymans Robertson –

    I found three full days over zoom, primarily focussed on following a 260+ slide deck, very difficult to remain focussed and engaged. Half days of slides with more interaction would be my preference if I have to do a similar course online. The most valuable parts of the course were the recaps at the beginning of the day, the exercises, homework and sharing real world examples. I would have preferred more exam style questions and discussions throughout.

    I also wanted to take this opportunity to address a very uncomfortable part of the course on day 2 when one candidate was quite persistent with his point regarding an answer to one of the questions. I found the candidate to be rude and disrespectful to the tutor and the group. It made me feel uncomfortable and very anxious listening to this (through my headset for at least ten minutes) that I had to walk away from my laptop and take a break from the course. This was extremely frustrating and had this been a face-to-face tutorial, I suspect it may have been handled differently. I want to thank the tutor for his composure and getting the course back on track. I just wanted to point this out to tsg as it may go unnoticed to the tutors, especially while the course remains virtual, how these sort of events can impact other peoples experience and their wellbeing on a course. Given the nature of the issue, I certainly didn’t feel comfortable raising this at the time.

  455. David Alexander Wells| Test Analyst| Computacenter (UK) Ltd –

    The training officer kept us on track, was punctual, and presented the details to a professional standard.

    No query regarding the syllabus was overlooked and all questions and input from attendees was positively approached and used to progress the coverage of the material under review.

    Some anomalies in the material provided came to light, each was immediately attended to avoid any impact to our instruction and to avoid future courses from having the same issues.

    My recommendation to your program would be to ensure you retain his services, as his training approach enhances TSG’s reputation.

  456. Ivaylo Leonkev| Technology Consultant Graduate Trainee| KPMG UK –

    Course was very well structured and presented. The pacing was good and the breaks were scheduled just at the right times.

  457. Tiffany Hines| Graduate Software Tester| Proctor + Stevenson –

    The course was amazing the three days flew by, John was a great instructor

  458. Margo Bowes| Product Delivery Manager| Tracsis plc –

    Absolutely brilliant – really enjoyed the course and John Young was excellent

  459. Ashwini Nayak| Quality Engineer| American Express –

    Overall course was good

  460. Anusha Sundari| Senior Tester| Wunderman thompson –

    Trainer had made sure that we have attention on what he is covering
    Course coverage is good and exercises are very nice and the explanation to reach to the answers is very helpful, Thank you very much

  461. Nicole Jeffery| Quality Assurance Specialist| Smartbox Assistive Technology –

    John was great – really knowledgeable. We went through all of the content at the right pace, and had breaks at the appropriate times. The content when thrown at you can be a bit dry, but the practical applications, John’s writing throughout, and the mix of lecture to test questions made the course enjoyable. It would be nice to get other people’s details who are taking the course to learn from one another as well.

  462. Yolanda Navarrete| Tester| –

    Really good, well explained, and easy to follow even for a non-native English speaker.

  463. Stephanie Lee| Test Analyst| Computacenter –

    it has been a good experience, John as been very thorough when explaining.

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