About the Course
Course Duration: 4 days
Exam Fees Included
Price From: £1995
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The BCS Consultancy Practice training course covers the key areas of management of the customer relationship, conducting a consulting assignment and managing the quality of that assignment. If you are an external or internal information systems consultant, our Consultancy Practice training is ideal for you
Throughout the course, you’ll apply these and other techniques to a typical assignment, of which the stages include gaining entry, identifying problems and requirements, diagnosis and solution definition, and closing and review. On the subject of assignments, this case study on which this course is built is based on a genuine consultancy assignment.
Who is it for?
The course is aimed at an external or internal information systems consultants
Entry Requirements
No entry requirements for this course
Exam
During this four day course you’ll receive all the training you need to prepare for the two hour BCS Practitioner Certificate in Consultancy exam.
The exam is taken at the end of the day. Once you’ve passed and if you hold a specialist knowledge and a practitioner qualification, you can go on to gain the BCS International Diploma in Consultancy. The course is also consistent with SFIA skills CNSL and RLMT both at levels 5 and 6.
Course Objectives
Throughout the course, you’ll apply these and other techniques to a typical assignment, of which the stages include gaining entry, identifying problems and requirements, diagnosis and solution definition, and closing and review.
Syllabus – Key points
tructure of the IT/IS industry and the roles of IS consulting
- Types of organisations involved, how they have evolved and where they operate
- The role of the internal consultant
Introduction, scoping and planning
- Gaining entry
- Contracting
- Stating a consultancy assignment
- Strategic analysis tools
- Meeting the client and qualifying opportunities
Business environment analysis
- Identifying problems and clarifying requirements
- Managing the customer’s needs
- Business activity modelling and process modelling
- Stakeholder analysis
- The soft systems methodology in consulting
- Solution identification
Solution definition
- ‘As is’-‘To be’ gap analysis
- Diagnosis and generation of options
- Creative thinking
- Critical success factors and key performance indicators
Proposals and contracts
- Bid management
- Invitations to tender, requests for information and requests for proposals
- Proposals
- Best and final offers
- Proposal evaluation
- Contracts and agreements
- Work packages
- Intellectual property rights
Solution appraisal
- Financial planning
- Charging
- Investment appraisal
- Evaluation and measurement of solutions
Programme and project management
- The Project Initiation Document
- Programme/project governance and PRINCE2
- Quality management
- Change control
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