ITIL® 4 – Foundation Webinar Recording

Table of Contents

ITIL® 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution. The speed of current breakthroughs is disrupting almost every industry on a global scale. The Fourth Industrial Revolution is marked by emerging technology in fields including robotics, artificial intelligence, nanotechnology, quantum computing, biotechnology, The Internet of Things (IoT), 3D printing, autonomous vehicles and much more.

To help everyone understand ITIL® Foundation, we will be discussing at a Foundation level, including:

 – Key concepts of Service Management
 – Key concepts of ITIL®.
 – The Four dimensions of Service Management
 – Service Value System (SVS)
 – The Guiding Principles
 – Service Value Chain
 – Introduction to ITIL® Practices and Key Disciplines

Related Articles

ISTQB AI for Testers in 30 Minutes (Replay)

As we all know, Artificial Intelligence has been the big thing over the last few years, with new uses and applications being developed all the time to help make our lives better. But what it is all about, and just how do we test new systems and application that deliver AI solutions. It is true

Read More »
The Roadmap to the ISTQB Advanced Agile Technical Tester Course

The Roadmap to the ISTQB Advanced Agile Technical Tester Course (Replay)

This webinar is designed to illuminate the various routes to achieving the esteemed ISTQB Advanced Level Agile Technical Tester certification. This webinar looks at the different paths to the ISTQB Advanced Level Agile Technical Tester, via either: – ISTQB Foundation 4.0– ISTQB Agile extension It will encompass the differences between these alternatives leading on to

Read More »

Pass Protect, offered by TSG Training, is a valuable option for those concerned about the possibility of not passing their exam on the first attempt. It acts like an insurance policy, allowing you to resit your exam at a significantly reduced rate. Pass Protect covers one resit per exam purchased, so you don’t have to worry about the cost of an additional attempt if you don’t pass initially.

Enquire Now

Wait! Before You Leave.

How can we help?

Would you like to know more? Click here to arrange a call back with one of our business development managers. They will be able to discuss the course with you and answer any questions you have.