TSG Training

Day: 20 May 2025

  • How To Empower Professionals During Learning at Work Week

    How To Empower Professionals During Learning at Work Week

    Learning at Work Week (13-18 May 2025) is more than a calendar event; it celebrates lifelong learning, continuous professional development, and investing in people. At TSG Training, we believe that developing technical and professional skills is not just a workplace benefit but a business imperative. This week provides the perfect opportunity to spotlight how training and certification empower individuals, strengthen teams, and drive long-term organisational success.

    Why Learning at Work Week matters

    Learning at Work Week offers organisations a dedicated moment to pause, reflect, and invest in professional growth. It fosters a learning culture, boosts employee engagement, and encourages cross-functional knowledge-sharing. For individuals, it’s a reminder to take ownership of their career development and seek opportunities that build confidence and capability.

    Professional training: A strategic investment

    Upskilling and reskilling aren’t just about ticking boxes or collecting certificates. Done strategically, training ensures organisations remain agile, competitive, and resilient. Here’s how:

    • Closing skills gaps: Training aligns staff capabilities with current and future business needs
    • Boosting employee retention: Employees who receive professional development are more likely to stay and grow within their organisation
    • Enhancing project success: Certified professionals bring structure, rigour, and best practices to project delivery, testing, and IT service management
    • Ensuring compliance: Especially in IT and digital services, certified knowledge helps businesses maintain regulatory compliance and mitigate risk

    For over 20 years, TSG Training has delivered high-quality, accredited courses across software testing, project management, IT service management (ITIL), Agile, business analysis, and cybersecurity. Our trainers are not only subject matter experts but also experienced practitioners who understand the real-world challenges professionals face.

    We offer a flexible range of options to suit busy work environments:

    • Live virtual classrooms: Interact with expert trainers and peers in real time
    • On-demand learning: Study at your own pace with high-quality e-learning options
    • In-house group training: Tailored sessions for teams to learn together
    • Blended learning: A mix of self-study and instructor-led support

    Training pathways that deliver results

    Whether you’re just starting out or looking to deepen your expertise, TSG Training has a course for every career stage. Here are a few of our most in-demand options:

    ITIL® 4 Foundation Certification

    Understand how to deliver modern IT-enabled services, improve customer experience, and align IT with business goals. Perfect for anyone involved in service delivery, operations, or support. Explore ITIL 4.

    ISTQB® Certified Tester (Foundation & Advanced Levels)

    A must-have for software testers. Learn the principles of testing, test management, and agile test techniques. Our ISTQB pathways are ideal for building a structured, standards-based testing function.

    Agile Project Management (AgilePM®)

    Gain practical knowledge on delivering projects in an agile environment. This course is essential for project managers, Scrum Masters, and teams working in iterative development cycles.

    PRINCE2® Foundation & Practitioner

    The gold standard in project management. Learn to manage projects with a clear structure, control, and risk oversight. PRINCE2®7 is an excellent fit for those looking to bring consistency and governance to delivery.

    Business Analysis Foundation (BCS)

    Learn to analyse business needs, identify improvement opportunities, and facilitate change. This training is ideal for analysts, project managers, and consultants.

    Making the most of Learning at Work Week

    If you’re a team leader or L&D manager, here are some practical ways to bring Learning at Work Week to life:

    • Host a taster session: Give staff a glimpse into a relevant course, such as a short Agile or Testing workshop
    • Run a learning needs audit: Survey your teams to identify skills gaps and training priorities
    • Launch a team certification challenge: Motivate departments to gain certifications together
    • Invite guest speakers: Bring in a trainer to share insights on trends in training
    • Offer time for self-development: Allow employees to dedicate part of their workweek to learning.

    For individuals, here are some actions to take:

    • Identify a certification that aligns with your career goals
    • Talk to your manager about how your development benefits the team
    • Join webinars and connect with professionals from other sectors
    • Take ownership of your learning journey

    TSG Training: Partnering with you in lifelong learning

    As a trusted training provider, we don’t just deliver courses. We help organisations build capability, confidence, and future-readiness. We support:

    • Individuals looking to upskill or reskill
    • Teams needing to align around new frameworks and practices
    • Leaders wanting to create high-performing, knowledgeable workforces

    Our courses are fully accredited by leading global bodies, including Axelos, APMG, BCS, ISACA, and ISTQB. We also offer support with booking exams, post-course mentoring, and long-term training planning.

    Build skills for the future, today

    Learning at Work Week is a powerful reminder to prioritise your personal development. Best practice changes constantly, and keeping pace in the world of work means committing to ongoing learning.

    Whether you’re a tester, project manager, business analyst, or security specialist, there’s never been a better time to invest in your growth. TSG Training supports you with expert-led, flexible, and accredited training that delivers real-world impact.

    Visit TSG Training to discover our upcoming courses or contact us directly for tailored training advice.

  • Accessible by Design: Why Inclusive Software Testing Matters

    Accessible by Design: Why Inclusive Software Testing Matters

    Each year, Global Accessibility Awareness Day (May 15) calls attention to an essential aspect of modern digital services: accessibility. It focuses on the premise that accessibility is not a feature, it’s a foundation. As software becomes more integral to daily life, ensuring that systems are usable by everyone is a professional and ethical imperative.

    Accessibility: A core component of quality

    Accessible design means more than compliance. It means inclusivity, improved user experience, and a broader reach. For software testers and developers, integrating accessibility into projects from the start is a sign of maturity and commitment to quality.

    When digital products are not designed with accessibility in mind, the consequences are real: people are excluded from using services, companies face legal challenges, and reputations suffer. With an estimated 1 in 5 people in the UK having a disability, inclusive design is not niche; it’s a necessity.

    Legal and ethical responsibilities

    In the UK and many other countries, there are clear legal requirements for digital accessibility:

    Non-compliance can lead to reputational damage, legal action, and financial penalties. But more importantly, it undermines trust and usability for millions.

    Why software testers are critical to inclusive development

    Software testers play a vital role in accessibility:

    •       Identifying non-compliant interfaces
    •       Running accessibility audits and user tests
    •       Ensuring compatibility with assistive technologies
    •       Validating against WCAG criteria in Agile sprints and release cycles

    Accessibility isn’t a final-stage checklist. It must be part of continuous integration and testing. When testers are trained to recognise barriers and implement inclusive thinking, the resulting software is more robust, ethical, and effective.

    Incorporating accessibility into Agile and ISTQB frameworks

    Agile development encourages iterative improvement and cross-functional collaboration. That makes it an ideal model for embedding accessibility:

    •       Agile user stories can include accessibility acceptance criteria
    •       Sprint reviews can showcase inclusive design improvements
    •       Definition of done should include accessibility checks

    Similarly, the ISTQB certified tester syllabus promotes quality-focused practices that align well with accessibility goals. In particular:

    •       The ISTQB Advanced Test Analyst certification includes test techniques that help evaluate usability and accessibility
    •       Risk-based testing approaches taught in ISTQB encourage prioritising issues that affect the broadest user base, including those with disabilities

    These frameworks provide the structure and language testers need to influence accessibility from within the delivery process.

    At TSG Training, we offer targeted courses that help testers build accessibility into their skillset and become advocates for inclusive quality assurance:

    ISTQB Foundation Certificate

    If you’re starting out in testing, this course provides the essential principles of structured testing, including quality characteristics that support accessibility.

    ISTQB Advanced Test Analyst

    Deepens your understanding of system quality characteristics, including usability and accessibility. Learn how to design, prioritise, and execute tests that go beyond functionality.

    Agile Testing Courses

    Our Agile Tester Extension or AgilePM courses help you integrate accessibility into the agile delivery cycle from backlog to delivery.

    On Global Accessibility Awareness Day

    Whether you’re a tester, developer, or project manager, here are a few ways you can contribute:

    1.     Audit your own products
    2.     Champion accessibility in team meetings
    3.     Enrol in training
    4.     Review your definition of done
    5.     Share resources with your team

    Inclusivity is quality

    Accessibility isn’t just about ticking compliance boxes. It’s about recognising that great software serves everyone. By integrating accessibility testing into your process and upskilling your team, you create digital experiences that are resilient, usable, and truly inclusive.

  • Building Change-Ready Teams With APMG-Certified Training

    Building Change-Ready Teams With APMG-Certified Training

    Change is no longer the exception in today’s business environment; it’s the norm. Whether it is digital transformation, regulatory shifts, or evolving customer expectations, organisations must continuously adapt to stay competitive. Positive change requires skilled people, clear frameworks, and a culture that embraces learning and evolution.

    APMG-accredited training can help in building change-ready teams. From managing projects more effectively to leading organisational change, APMG certifications provide the structure, tools, and confidence professionals need to deliver value in times of transition.

    Why change management skills are business critical

    Many change initiatives fail not because of technology, but because of people. Lack of communication, inadequate planning, and resistance to new ways of working are among the top causes of failed transformations.

    That’s where professional training makes the difference. With APMG-accredited learning, individuals gain practical, proven approaches to lead change, manage uncertainty, and engage stakeholders effectively.

    APMG-certified training:

    • Provides structured methods that reduce ambiguity and increase clarity
    • Builds internal capability, reducing reliance on external consultants
    • Aligns teams with shared language and consistent practices
    • Supports project success by embedding change into delivery cycles
    • Increases confidence and buy-in across all organisational levels

    APMG certifications that drive impact

    TSG Training offers several APMG-accredited courses that align with real-world business needs. Here are some of the most impactful options:

    APMG Change Management Foundation & Practitioner

    Based on the Change Management Institute’s Body of Knowledge, this certification equips professionals to manage the people side of change. You’ll learn how to support individuals, build change-ready cultures, and integrate change into project delivery.

    Ideal for:

    • Change managers
    • Project managers
    • HR and L&D professionals
    • Organisational leaders

    What you’ll learn:

    • How individuals react to change and how to support them
    • How to prepare for change and ensure adoption
    • Techniques for communication, engagement, and sustaining change

    Managing Benefits

    Change without measurable benefits is just disruption. This course helps organisations align change initiatives with strategic goals and track their return on investment.

    Ideal for:

    • Portfolio managers
    • PMO leads
    • Business analysts
    • Programme directors

    What you’ll learn:

    • Identifying, defining, planning, and tracking benefits
    • Integrating benefits into project and programme management
    • Creating benefits maps and profiles to inform investment decisions

    Better Business Cases

    Based on the HM Treasury Five Case Model, this certification supports the development of robust, evidence-based business cases for change.

    Ideal for:

    • Financial planners
    • Public sector professionals
    • Investment board members
    • Project sponsors

    What you’ll learn:

    • Writing strong, justifiable business cases
    • Understanding economic, financial, and strategic implications
    • Engaging stakeholders throughout the case lifecycle

    Why APMG certifications stand out

    APMG International is known for its commitment to professional standards, accredited training organisations, and globally recognised qualifications. When your team earns an APMG qualification, you can be confident that:

    • They have learned from a quality-assured curriculum
    • They understand globally recognised best practices
    • They can apply their knowledge immediately in the workplace

    How TSG Training supports your change goals

    At TSG Training, we go beyond the classroom. We understand that successful training depends on real-world application. That’s why our APMG-accredited courses:

    • Are delivered by experienced practitioners who understand real business change
    • Include interactive, practical exercises and case studies
    • Offer flexible formats: live virtual, on-site, and blended
    • Come with dedicated support and resources to help you apply your learning

    How to get started

    Whether you’re looking to boost your credentials or an L&D leader planning organisational capability building, Learning at Work Week (13-18 May) is the perfect time to take the first step.

    Start by asking:

    • What changes are coming in our organisation?
    • Do we have the internal skills to lead and manage them?
    • Which frameworks or certifications would help us improve outcomes?

    Then explore our range of APMG-accredited courses and speak with our training consultants to design a learning path that suits your needs.

    Certify for change, lead with confidence

    Change isn’t going away. But with the right mindset, tools, and training, your team can meet it head-on. APMG-accredited certifications offer a proven way to build internal resilience, align projects with strategic goals, and empower professionals to lead with clarity and confidence.

    Whether embracing Agile, launching a new programme, or building a culture of transformation, our expert-led training gives you the foundation to succeed.

    Visit TSG Training to explore our full suite of APMG-accredited courses or contact us to discuss how we can support your change capability goals.

  • Strengthening Cybersecurity on World Password Day

    Strengthening Cybersecurity on World Password Day

    Each year, World Password Day, takes place on the 1st May 2025, serves as an important reminder: robust cybersecurity practices are not just for IT departments but fundamental to business resilience and risk management.  While organisations increasingly rely on digital infrastructure, password security remains a first line of defence against cyber threats.

    Why password security still matters

    In an age of sophisticated cyberattacks, it’s tempting to think that passwords are outdated. However, compromised passwords remain one of the leading causes of data breaches worldwide. According to Verizon’s 2024 Data Breach Investigations Report, over 80% of hacking-related breaches involved stolen or weak passwords.

    Simple measures like enforcing strong, unique passwords, utilising multi-factor authentication (MFA), and securing privileged accounts can dramatically reduce the attack surface. World Password Day highlights these best practices, encouraging businesses to re-evaluate their cybersecurity approach.

    Password management in an ITIL framework

    ITIL (Information Technology Infrastructure Library) emphasises a service lifecycle approach to IT management, including security management principles. Effective password management aligns directly with these stages:

    Service design: Security requirements, including access management and password policies, should be considered early when designing new services.

    Service operation: Processes like Access Management ensure that only authorised individuals have the right access to services. Strong password protocols are a core component.

    Adhering to ITIL guidelines ensures that password security is not an afterthought but embedded within the DNA of IT service management.

    Cybersecurity and the human factor

    Technical defences are only as strong as the human behaviours behind them. Many breaches exploit human error: reusing passwords, clicking phishing links, or neglecting updates.

    Cybersecurity awareness training is as critical as deploying firewalls or intrusion detection systems. It’s essential to foster a security-first culture, where every team member understands their role in protecting sensitive data.

    Key practices include:

    •       Encouraging passphrases over simple passwords
    •       Mandating regular password changes
    •       Implementing password managers
    •       Enabling MFA wherever possible

    Risk management

    From a risk management perspective, poor password hygiene is a significant vulnerability. Under ISO 31000 principles and other risk management frameworks, identifying and mitigating risks is crucial for maintaining operational integrity and customer trust.

    Inadequate password controls can:

    • Lead to unauthorised access and data breaches
    • Result in financial penalties due to regulatory non-compliance (e.g., GDPR, HIPAA)
    • Damage reputation and client relationships

    By treating password security as a business-critical risk factor, not just an IT issue, organisations can adopt a proactive, strategic approach to cybersecurity.

    Strengthen defences with training

    At TSG Training, we offer a range of courses designed to enhance your organisation’s cybersecurity capabilities and integrate strong risk management practices into your daily operations. In light of World Password Day, we particularly recommend:

    ITIL 4 Foundation Certification Course

    Gain a comprehensive understanding of ITIL practices, including risk management, service security, and access management. Ideal for those wanting to integrate security thinking into IT service delivery.

    Certified Information Security Manager (CISM)
    This is for professionals seeking advanced skills in managing and governing enterprise information security. Learn about security incident management, risk management, and governance, which are critical in strengthening organisational resilience.

    Certified Information Systems Auditor (CISA)
    Focuses on auditing, control, and assurance. Perfect for those responsible for assessing the effectiveness of security policies, including access and password controls.

    Simple steps you can take today

    On this World Password Day, whether you’re a technical specialist, project manager, or business leader, here are a few immediate actions to strengthen your security posture:

    Review password policies: Ensure they are up-to-date, enforce strong passwords, and encourage the use of MFA

    Audit access controls: Identify who has access to critical systems and data. Remove unnecessary permissions

    Educate teams: Run awareness campaigns to highlight the importance of password security

    Invest in training: Equip your staff with professional certifications that empower them to manage risks proactively

    Security foundations for the future

    In the breaking news of cyberattacks across retailers, World Password Day serves as a call to action. Password security remains a fundamental, frontline defence against increasingly sophisticated cyber threats. By embedding strong password practices within ITIL frameworks, adopting cybersecurity training, and prioritising risk management, organisations lay secure foundations for a resilient digital future.

    At TSG Training, we are committed to helping professionals and businesses build this resilience through world-class training and certifications. Explore our full range of cybersecurity, ITIL, and risk management courses today. Visit TSG Training to view upcoming courses or contact us for tailored advice on the best training path for you and your team